com 101 test 3

If people perceive that
others support their opinions they will choose to do what?

If people perceive that
others do not support, or others disagree with, their opinions they will choose
to do what?

People’s beliefs in their capabilities to achieve outcomes
through the successful execution of behaviors.

Self-efficacy how might it impact one’s
willingness to publicly speak out about controversial issues?

is the fear and anxiety associated with real or anticipated
communication with others

Communication apprehension



Communication apprehension



how might it impact one’s
willingness to publicly speak out about controversial issues?

Community engagement being
involved in ones community Civic participation can be broadly defined as
membership in formal, non-profit organizations. Such organizations include educational service groups (e.g.,
like PTAs), recreational groups, work-related groups (e.g., labor unions and
professional organizations), religious groups (in addition to churches), youth
groups, service clubs, neighborhood groups, and charitable organizations

According to Putnam, the
last several decades have witnessed a serious deterioration of what?

Is the process of
exerting positive influence over other group members

Is predominantly autocratic the leader makes all the decisions for the group.

Is a nondirective style of leadership in which the leader
exercises a hands-off approach it influence.

Allows members to
participate fully in the decision making process

-
Is the ability to influence and motivate others.

-

-
when leaders can discipline demote or dismiss group
members.

-

-
The leader gives group members something that they
value. Ex promotions, convenient work schedule

-
Resides in a job , position, or assignment rather than
in a person. Ex supervisors have authority over their workers.

-
Is assigned to someone who has demonstrated a particular
skill or special knowledge ( doctor)

-

Is role model power – the
ability to influence that arises when one perso admires another .

Social collectives, or groups
of people, in which activities are coordinated to achieve both individual and
collective goals (

the way which groups of people both maintain structure and
order through their symbolic interactions and allow individual actors the
freedom to accomplish their goals.

Organizations that manufacture products and /or offer
services.

examples of organizations with an economic
orientation

generate and distribute power and control within society

examples of organizations with a political
orientation

organizations that help to
mediate and resolve discord among member of society

organizations that promote
cultural and educational regularity and development with in society

patterns of relationships
through which information flows in an organizations

messages that follow
prescribed channels of communication throughout the organization

messages flowing from
superiors to subordinates

Messages flowing from subordinates
to superiors

messages between members of an organization with equal power


Informal communication

is the process of influencing other peoples attitudes ,
beliefs , values, or behaviors

What are the 2 general
types of persuasion

refers to ones willingness
to accept information’s obtained from another as evidence.

-
social influences occurs when one conforms to be liked
or accepted by the members of the group

the tendency to respond favorably or unfavorably to
something

– something that is accepted as true or false although it
hasn’t been or cant be proved

a deeply held concept about what is good right and important
with regard to conduct and existence.

defined as a small movement
in the direction of the ultimate goal

- According
to the Elaboration Likelihood Model, persuasive messages can be processed
through 2 routes, what are these routes?

very
little effort and motivation, this results in the reinforcement of existing
attitudes, leaving very little, if no room for attitudinal and behavioral
change.

much effort and motivation for elaboration, this results in a careful
consideration of the new information contained in the message, eventually
leading to long-term attitudinal and behavioral change

is
the choice of behaviors that are socially acceptable and favored by a majority
of group members.

the deterioration of group effectiveness that can result from in-group
pressure

5 Steps for Monroe's Motivation
Sequence:

Rhetorical
Appeals:

-people are more
likely to believe a message when the source is credible
-credibility
of a source of determined by two components:
-perceived
expertise
-trustworthiness
-credibility
can be increased by increasing attractiveness

-appeals to
emotions
-Types:
-positive:
happiness, hope (Barack Obama's "hope" campaign)
-negative:
fear, guilt: to persuade people by scaring them

-logical appeals
-providing
good arguments and solid evidence

-establishing
credibility; identifying with your audience; showing goodwill
-emphasizing
with audience’s

-catch your
audience's attention
-shock your
audience

shows that
there's a problem with the status quo

-you want to
focus on identifying the measurable outcomes that result from your
problem

-how does the
problem lead to outcomes in one's physical or emotional well-being,
financial

-provide a
solution to the problem
-to reduce the
aforementioned problems, you should do what?

-showing the
positive benefits that will result from adopting your solution
-if you adopt
this solution you can expect these beneifits

-show the
negative consequences that will result if your solution is not
adopted
-if you do not
adopt this solution you can expect these negative consequences

-tell your
audience the practical things they need to do to adopt your solution