Explain bounded rationality
Humans don’t have the capacity to solve a problem that a rational (or even know all the possible solutions are and don’t have the tools to determine the best solution)
What is differentiation?
Dividing up the work
What is Integration?
Coordinating how the work will get done
Mintzberg's five- Strategic apex
guiding individuals, board of trusties
Mintzberg's 5- Middle Management
Guding day to day operations
Mintzberg's 5 - Operating Core
What you produce as an operating organization
Mintzberg's 5 - Techno structure
Accountability, audits, quality control teams
Mintzberg's 5- Support Staff