second exam com 101

  1. Occurs when individuals
    treat each other as unique and interact in an individual or customized way.
    Interpersonal communication
  2. What single aspect makes
    interpersonal comm. different from mediated or public communication.
  3. characterized By high
    levels of trust, warmth, and affection
    Intimate personal relationships
  4. Are impersonal, distant and
    Non-intimate relationships
  5. The number of contexts in
    which communicators interact in a relationship
  6. The number of contexts in
    which communicators interact in a relationship
  7. When we disclose
    increasingly personal information about ourselves as the relationship develops
    and we reserve discussion about our most private thoughts for our more intimate
    social penetration theory
  8. Occurs when we share common
    attitudes, values, habits and communication styles with other members of a
    Interpersonal similarity
  9. It reduces the amount of
    uncertainty in a relationship also validates our view of the world
    Similarity is attractive
  10. Social closeness we are
    often attracted to people who live near us, belong to the same groups or
    organizations, or attend the same school
    social proximity
  11. Occurs when we are
    attracted to someone’s appearance through such attributes as facial features,
    height, body type and hair color
    physical attraction occur
  12. What we visualize as the
    perfect looks or idealized physical attributes. (p. 191
  13. at which stage of
    relationship development is it most likely to occur
    • It happens in all stages but increases as we try to integrate the relationship and
    • establish a foundation for the next stage of development, bounding
  14. Identify the 5 stages of “Coming Together
    • Initiating
    • Experimenting
    • Intensifying
    • Integrating
    • Bonding and ongoing intimacy
  15. Identify the 5 stages of “Coming Apart”

    • ·
    • Circumscribing

    • ·
    • Stagnating

    • ·
    • Avoiding

    • ·
    • Terminating
  16. Involves meeting another
    person and initiating communication.
    We try to gain the attention of the other person and establish open
    lines of communication
    initiating stage
  17. Exploration of mutual
    interests and circumstances. Communicators continue to rely on common scripts,
    but they also engage in small talk examples weather , people they both know, or
    movies they have seen recently(integrating topics)
    experimenting stage
  18. An increase in the breadth
    and depth of the relationship, seeing each other more often and in a greater
    number of contexts. We still exercise caution when it comes to expressing
    affection, and our desire for more intimacy creates a certain amount of
    uncertainty and fear or rejection
    intensifying stage
  19. We start to note the
    differences that exist between our partner and ourselves. This may undo the
    integration of the two previous stages.
    differentiation stage
  20. If a relationship continues
    to deteriorate, we may begin to circumscribe it by reducing the breadth and
    depth of the relationship significantly.
    We establish clearly defined boundaries and interaction and confine our
    discourse to relatively safe topics
    circumscribing stage
  21. Interaction flattens our
    and stops growing in either direction we my feel a sense of hopelessness and
    stop trying to repair the relationship
    stagnating stage
  22. The intentional revelation
    of personal aspects of your self, including thoughts, preferences, feelings,
    and experiences to another person within context of an interpersonal
  23. Self-disclosure is
    important for maintaining relationships for 2 reasons—what are these reasons?
    • ·
    • Builds trust

    • ·
    • Builds a foundation for meaningful communication
    • within the relationship.
  24. what is 1 risk of
    • ·
    • Makes you more vulnerable and raises the
    • possibility of hurt feeling or even rejection.
  25. what are 3 instances when
    self-disclosure is appropriate
    • ·
    • Chose the appropriate context

    • ·
    • Go slowly and disclose gradually as the
    • relationship develops

    • ·
    • Respond in kind

    Use disclosure to benefit the relationship
  26. Condition of disharmony and
    disagreements that exists when peoples need , beliefs, and values or goals are
  27. Sources of conflict
    • ·
    • Dialectical
    • tensions

    • o Autonomy
    • vs. connection

    • o Stability
    • vs. change

    • ·
    • Differences
    • in beliefs and values

    • ·
    • Incompatible
    • goals
  28. psychologically or
    physically forcing the other person to accept your point of view
  29. the attempt to get others
    to change their point of view.
  30. working together to reach consensus.
    A win –win strategy
  31. Giving up something in order to find an acceptable
    resolution to the problem
    Resolving conflict requires negotiation, or a
    give and take
  32. sacrificing, in whole or part, ones own preferences and points of view. Letting others have their way and downplaying the importance of issues.
  33. attempting to evade
    conflict, usually by remaining silent or leaving the situation
  34. characterized by competition, self-centeredness,
    hostility, and defensiveness.
    Participants take a win-lose approach
  35. cooperation, shared
    interests, flexibility open discussion, and support of differences
  36. is a limited number of individuals
    who communicate interdependently to achieve a common goal.
    • Small group
    • 3-7 people consist of a small number of members
    • Members have a mutual interest in an outcome
  37. exist to fulfill the basic human
    needs of survival, safety and inclusion

    Social groups- social groups
    provide members wit opportunities for recreation, relaxation, recreation and
    Primary groups
  38. communicated in a direct
    fashion and often written to emphasize their importance
    explicit norm
  39. assumed to exist but are
    rarely often discussed openly
    implicit norm
  40. Emphasizes importance of individuals right needs and
    identity versus those of group
    individualism emphasize
  41. Emphasized
    importance of group obligations
    examples Japan china Mexico Thailand
    collectivism emphasize
  42. Emphasizes fulfillment of group gal or purpose and getting
    the job

    job done
    task roles
  43. Ongoing changing needs that
    are often opposite or contradictory
    dialectical tensions
  44. The desire to retain
  45. connection
    • The need to be included in
    • a relationship
  46. . Identify and be able to
    define the 6 conflict management styles
    • ·
    • Coercion

    • ·
    • Persuasion

    • ·
    • Collaboration

    • ·
    • Compromise

    • ·
    • Accommodation

    • ·
    • avoidance
  47. Communication characterized
    by competition, self-centeredness, hostility, and defensiveness
    destructive responses to conflict
  48. Communication characterized
    by cooperation shared interests, flexibility , open discussion, and support of
    constructive responses to conflict
  49. Group members combine their
    abilities to produce an outcome greater than the sum of their individual
    group synergy
  50. Engaging in excessive
    socialization to postpone or forestall working on the group project
  51. Expectations, established
    through interaction , about how members should behave
    group norms
  52. Serve to build
    relationships within the group and to create a sense of teamwork
    maintenance roles
  53. Satisfy members needs at
    the expense of the group
    disruptive roles
  54. task roles
    • ·
    • Initiator

    • ·
    • Information and opinion seeker

    • ·
    • Information and opinion giver

    • ·
    • Clarifier

    • ·
    • Elaborator

    • ·
    • Coordinator

    • ·
    • Evaluator

    • ·
    • Tracker

    • ·
    • Recorder
  55. maintenance roles
    • ·
    • Gatekeeper

    • ·
    • Norm setter

    • ·
    • Harmonizer

    • ·
    • Tension reliever

    • ·
    • Supporter
  56. disruptive roles.
    • ·
    • Blocker

    • ·
    • Recognition

    • ·
    • Isolate

    • ·
    • Aggressor

    • ·
    • Cynic
Card Set
second exam com 101
second exam