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Culture:
Set of values, beliefs, and traditions held by a specific social group...
Ð Subculture: ex: Little Italy, Chinatown. Regional culture: Philly is no more like NY than NY is like Philly, differences in language
Ð Dominant group: larger cultures such as the American culture
Ð Minority group: Amish, inbreeding can cause health issues
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Ethnicity:
- • Share common heritage-German, Vietnamese
- • Belong through birth or adoption of the group characteristics
- • Unique cultural/social beliefs and behavior patterns
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Race: Negroid, Mongloid, Caucasian
- Based on specific physical characteristics, such as
- – skin color
- – body stature
- – facial features
- – hair texture
- -based on geography, Ex: equator, darker skin, northern europe=lighter skin
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CULTURAL ASSIMILATION
Ethnic values are replaced by the values of the dominant culture. First generation of immigration generally don't want to know about their culture, not until 2nd generation.
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Factors Affecting Cultural Sensitivity:
- • Stereotyping-assuming all members of a culture act alike, everyone is "one way".
- • Cultural Imposition-belief everyone needs to conform to the majority
- • Cultural Blindness-assuming an immigrant knows how to conform to rules of the hospital
- • Culture Conflict-becoming aware of cultural differences and respond by ridicule.
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Culture Shock:
- Feelings experienced when someone is placed in a culture different
- from their own.
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Ethnocentrism:
The belief that one’s own ideas, practice and beliefs are superior to that of others. Not uncommon in US. Look at Table 3-1.
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Cultural and Ethnic Influences on Health Care
• Gender roles- many cultures where male makes most of decisions
- • Language and Communication-difference of language, do not let a child or a member of family be a translator. Get a professional translator trained in medical terminology.
- Try to have same gender as patient, especially concerning sexual matters.
• Food and Nutrition-can vary greatly between cultures, but be careful of diet the patient may be on so family can bring in food.
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Personal Space:
- • Personal space is the area that surrounds a person’s body.
- • Intimate zone- 0 to 18 inches
- • Personal zone- 18 inches to 3 feet
- • Public zone- 3 to 6 feet
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Cultural and Ethnic Influences on Health Care:
- • Socioeconomic factors: ex: cold water flats in Wilmington and outhouses, working poor have no access to healthcare so they don't come in until very sick. No access to dental care.
- • Family support- some have large extended families, others do not.
- • Physical and Mental Health-some view illness as punishment from God.Some believe illness is caused by spirits.
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Biological Variations:
- • Biological differences exist among people of various racial and cultural groups
- • During your assessment you will note variations in: body structure, skin color, enzymatic and genetic variations, and disease susceptibility ex: malaria---->sickle cell
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Transcultural Nursing:
• The provision of nursing care that is sensitive to the needs of patients, families, and groups of diverse cultural backgrounds. If you have questions ask them.
• Cultural ignorance may lead to incorrect diagnoses.
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Guidelines for Communication:
- • Includes verbal and nonverbal behavior
- • Assess YOUR personal beliefs
- • Nurse must demonstrate RESPECT!
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Tips to providing Culturally Congruent Nursing Care:
- • Establish and maintain trust.
- • Demonstrate respect and privacy
- • Preserve cultural beliefs Ex: Mr. Mrs. and miss
- • Accommodates a client’s cultural needs-Ex: Gypsys
- • Implement a transcultural nursing approach
No need to be blunt, but do not lie.
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Nursing Values, Ethics and Advocacy
- Ethics (Us=ANA code of ethics) Look in back of Taylor
- • Questions how we should act
• What is right and wrong
- Values
- Belief of worth that determines behavior
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Modes of Value Transmission:
- • Modeling-children learn from our behavior
- • Moralizing-environment can determine moral grounding
- • Laissez-faire-no particular rules
- • Rewarding/Punishing-good behavior=reward, bad behavior=punishment
- • Responsible choice: allows child to decide for themselves
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Professional Values:
- • Altruism-thinking of the other
- • Autonomy-adult patients have this to decide course of care
- • Human Dignity-every human has this right, each one is unique, treat them
- • Integrity-act within code of ethics for nursing, tell truth, don't lie about mistakes you made, especially medication. Own up to it.
- • Social Justice-uphold the law and morals, and your own moral code. Equal treatment.
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Professional Ethics
- • Nursing Codes of Ethics-international council of nursing, ANA
- • Standards of Practice
- • Patients Bill of Rights-found in patients rooms. Written by Joint Commission
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Advocacy: Advocacy is the protection and support of another’s rights.
Role of Nurse as Advocate
- -Representing patients:
- If patient doesn't understand what is happening, then bring back the doc!
- Promoting self determination:
- Being politically active: join the groups that are out there
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Legal Issues in Nursing:
- Types of Law
- • Constitutions
- • Statues
- – Nurse Practice Acts http://www.state.de.us/research/AdminCode/title24/1900%20Board%20of%20Nursing.shtml#TopOfPage
- • Administrative Law
- – Board of Nursing
- • Common Law-comes from English common law
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Nursing Standards & Credentialing:
• Voluntary Standards:developed by nursing organizations, ANA are voluntary standards, but not necessary to obey
• Legal Standards-developed by legislation, such as licensure, some states have joined to have same standard
• Purpose of Credentialing-exam demonstrates a mastery of a certain skill.
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Crimes and Torts
- • What is a crime?
- – Misdemeanor-less than a year in jail
- – Felony-more than a year in jail
- • What is a Tort?
- – Negligence-covers a wide perimeter, when dr. or nurse commits a wrong it is malpractice, civil suit. Criminal charges rarely brought against RNs. malpractice is to due with professional practice.
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Intentional Torts:
- • Assault(threat) & Battery(actual contact)
- • Defamation of character-making statements about anyone that defames their character. Don't do it verbally or in writing
- • Invasion of Privacy-speaking about a patient outside the proper realm
- • False Imprisonment-restraining a patient inappropriately, don't lock their door, If patient wants to leave, they must sign paper
- • Fraud-Willful misprepresentation such as a test the patient needs, charging to much for services as in medicaid and medicare.
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Informed Consent:
- • Purpose……….. patient must parrot this back
- • When………..
- – Admission
- – Specialized diagnostic procedures/treatments
- – Experimental treatments/procedures
- • Who………
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Malpractice Prevention:
- Follow hospital protocol and procedure!
- • Ensure Patient Safety
- • Proper Techniques
- • Monitor & Report-If you haven't documented it hasn't been done.
- • Avoid Medication Errors-5 rights 3 checks
Note box 7-4 on pg 136 (Taylor) Nursing Malpractice Prevention
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Student Liability:
- Responsible for own actions-if you pass the test, you are responsible for contents
- Held to same standards as the RN
- Responsible for knowing how to perform skills
- Responsible for knowing agencies policies
- Responsible for noting changes clients and informing the instructor or the RN responsible for the client.
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Malpractice Payments by Nursing Category, 1998–2001 Incidence of Nursing Negligence Allegations by Setting, 1995–2001 Malpractice Prevention
- • Follow Agency Protocols
- • Documentation
- • Equipment Use
- • Report Adverse Incidents
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Documentation:
- • Communication-spelling and punctuation do count
- • Legal Document-computer program counts, one line through error and date and initial
- • Other Purposes- to create nursing plans of care.
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• Content
- – Objective…..NOT….Subjective
- – Avoid generalized terms or statements
- – Note occurrences in order
- – Document other consultations & procedures
- – Know & adhere to legal & professional standards
- – Document response to questionable medical orders or treatment …. or failure to treat.
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F. A. C. T.
• F = Factual
• A = Accurate
• C = Complete
• T = Timely
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Slander is spoken, Libel is written
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