Speech 2

  1. Communication
    Transmission of a message sent by an encoder to a decoder through verbal, non verbal, or written channels
  2. Transactional
    Exchange of active communication simultaneously
  3. Pragmatic
    Takes practical approach to problems
  4. Listening
    • 1. Attend
    • 2. Assign
    • 3. Respond
    • 4. Remember
  5. Haptics
    Touching, shake hands, pat on shoulder, embrace, hold hands.
  6. Proxemics
    The space around you- Intimate, personal, social, and public spaces, territory.
  7. Kinesics
    Bodylanguage, appearance (hair, clothing, teeth, body size, facial, fingernails)Eye contact, gestures, posture, glasses, blinking, smile, frown.
  8. Chronemics
    How time is structured—time messaging. (always late, always watching the clock/asking time, waste time)
  9. Equivocal
    Words with more than one meaning.
  10. Rapport
    Relationship, especially one of mutual trust or emotion affinity.
  11. Consensus
    Decision making method in which the group as a whole makes a decision that each member is willing to support.
  12. Brainstorm
    An approach to idea generation that encourages free thinking and minimizes conformity.
  13. Groupthink
    Condition in which group members are unwilling to critically examine ideas because of their desire to maintain harmony.
  14. Norms
    Informal rules about what behavior is appropriate in a group.
  15. Team
  16. Group
    No Experts
  17. Rhetorical
    Question with an obvious answer, which does not call for a response.
  18. Thesis Statement
    Single sentence that summarizes the central idea of a presentation.
  19. Transition
    Statement used between parts of a presentation to help listeners understand the relationship of parts to one another and to the thesis.
  20. General Goal
    Broad indication of the purpose of speech; inform, persuade, or entertain.
  21. Specific Goal
    Concrete statement of what response a speaker is seeking as the results of his or her remarks.
  22. Problem Solving/ Reflective Thinking Sequence
    • Seven step problem solving approach developed by John Dewey.
    • 1.Define the Problem
    • 2.Identify ends both parties seek
    • 3. Brainstorm possible Solutions
    • 4. Evaluate Alternatives Solutions
    • 5. Implement Best Solution
    • 6. Follow Up
Card Set
Speech 2