Feat - Roadside

  1. How much does Roadside Assistance cost?
    A. Free
    B. $1.99 / Mth
    C. $2.99 / Mth
    D. $4.99 / Mth
    E. More Than AAA
    $2.99 / Mth
  2. During an emergency, how do you use Roadside Assistance?
    A. Dial 877-263-2600
    B. #TOW
    C. #GAS
    D. #HELP
    E. #HELP and Dial 877-263-2600
    #HELP and Dial 877-263-2600
  3. How many claims per year are allowed?
    A. 1
    B. 2
    C. 3
    D. 4
    E. As many as you need
    4
  4. True or False
    If you have a flat tire, they will give you a new tire?
    False : They will help install your spare tire.
  5. Which statement isn't true?
    A. Available 24hrs/Day 365days/Yr.
    B. 1st 30 days free.
    C. Motorcycles are covered.
    D. Anyone possessing the phone is covered.
    E. Coverage includes Canada
    Motorcycles are covered.
  6. Which feature is not included in coverage?
    A. Up to 3 gallons of fuel
    B. Lock Out Service
    C. Dead Battery
    D. Towing
    E. Directions
    Directions...see AT&T Navigator
  7. What is the limit to the coverage per service event?
    A. No limit.
    B. $25
    C. $50
    D. $75
    E. Depends on event.
    $50
  8. Who is eligible to make roadside claim?




    D. Anyone using the phone with the feature on it.
  9. What additional benefits do users gain with Roadside Assistance?




    D. Answers C & D. Note - iPhone not included.
  10. Why should you offer Roadside Assistance to every customer?



    D. All Of The Above
Author
Swayze
ID
39670
Card Set
Feat - Roadside
Description
Roadside Assistance Training
Updated