Intro to Biz Chapter 7

The process of coordinating people and other resources to achieve the goals of an organization

an end result that an organization is expected to achieve over a one-to ten year period

a specific statement detailing what an organization intends to accomplish over a shorter period of time

an upper-level executive who guides and controls the overall fortunes of an organization

a manager who implements the strategy and major policies developed by top management

a manager who coordinates and supervises the activities of operating employees

an organization's broadest plan, developed as a guide for major policy setting and decision making

a smaller-scale plan developed to implement a strategy

a plan that outlines alternative courses of action that may be taken if an organization's other plans are disrupted or become ineffective

the process of influencing people to work toward a common goal

the process of providing reasons for people to work in the best interests of an organization

one who holds authority and responsibility, with communication usually moving from top to bottom

one who gives authority to employees and allows subordinates to work as they choose with a minimum of interference; communication flows horizontally among group members

one who holds final responsibility but also delegates authority to others, who help to determine work assignments; communication is active upward and downward