Intro to Biz Chapter 7

  1. Management
    The process of coordinating people and other resources to achieve the goals of an organization
  2. Goals
    an end result that an organization is expected to achieve over a one-to ten year period
  3. Objective
    a specific statement detailing what an organization intends to accomplish over a shorter period of time
  4. Top Manager
    an upper-level executive who guides and controls the overall fortunes of an organization
  5. Middle Manager
    a manager who implements the strategy and major policies developed by top management
  6. First-line Manager
    a manager who coordinates and supervises the activities of operating employees
  7. Strategic Plan
    an organization's broadest plan, developed as a guide for major policy setting and decision making
  8. Tactical Plan
    a smaller-scale plan developed to implement a strategy
  9. Contingency Plan
    a plan that outlines alternative courses of action that may be taken if an organization's other plans are disrupted or become ineffective
  10. Leading
    the process of influencing people to work toward a common goal
  11. Motivating
    the process of providing reasons for people to work in the best interests of an organization
  12. Authoritarian Leader
    one who holds authority and responsibility, with communication usually moving from top to bottom
  13. Laissez-faire Leader
    one who gives authority to employees and allows subordinates to work as they choose with a minimum of interference; communication flows horizontally among group members
  14. Democratic Leader
    one who holds final responsibility but also delegates authority to others, who help to determine work assignments; communication is active upward and downward
Card Set
Intro to Biz Chapter 7
Intro to Business Chapter 7