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Communicating for Success
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Transmitting information through symbols, gestures, or behaviors is called
communication
When you communicate, you engage in all the following process except:
meditation
An important first step in communicating with your client is:
clarification
Ideally, a special space should be set up for a consultation area and equipped with:
hair color swatches
If your client arrives past the limit for lateness, generally the best policy is to:
ask them to reschedule
One of the guidelines for dealing with a dissatisfied client is to:
find out specifics
Calling on your manager for help with a client is:
useful when all else has failed
In addition to developing good personal skills with your clients, it is important to:
build relationships with coworkers
Author
Ja
ID
37734
Card Set
Communicating for Success
Description
Success
Updated
2010-09-27T20:55:50Z
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