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Jargon
Professional specialized or specific vocab for business. Initials and specific terms.
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Slang
Terminology that quickly goes out of fashion. (Dude, Like, Totally)
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Paralanguage
Voicetone, quality, loud, soft, volume, whisper, rate, pitch
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Haptics
Touching, shake hands, pat on shoulder, embrace, hold hands.
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Proxemics
The space around you- Intimate, personal, social, and public spaces, territory.
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Kinesics
Bodylanguage, appearance (hair, clothing, teeth, body size, facial, fingernails)Eye contact, gestures, posture, glasses, blinking, smile, frown.
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Chronemics
How time is structured—time messaging. (always late, always watching the clock/asking time, waste time)
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Artifacts
Man-made, facial hair, jewelry, tattoos, types of vehicles, uniforms. And piercings.
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Silence
Power messaging, used for communicating feelings, used to prevent communication.Positive, negative, intentional, unintentional.
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Culture
The set of values, beliefs, norms, customs that lead people to define themselves as a distinct group.
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Pseudo Listening
Not listening, distracted, concentrating of something else. (daydream)
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Transactional
Exchange of active communication simultaneously
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Pragmatic
Takes practical approach to problems
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Ambiguous
Communication the delivers a cloudy or unclear message.
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Channel
Method used to deliver message from encoder
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Encoder
One who creates a message, assign meaning, respond, remember message.
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Decoder
One who attaches meaning to words, symbols, or behaviors.
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External Noise
Listening challenges that are external, in the environment.
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Internal Noise
Listening barrier within the person that hinders decoding a message.
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Dyadic
Communication that takes place with just two individual.
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Feedback
Recognizable response of a receiver to a senders message.
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Ethnocentric
Persons pride in own heritage leading to "better than others" attitude
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Paraphrase
Listen to another and restate the message in own words
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Stereotype
Categorizing people, events, objects without regard to others.
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Ethics
An individual system of moral principles
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Interpersonal
Creating and sharing information between two or more people
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Intrapersonal
Process of understanding information with one's self.
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Plagiarism
Using words or ideas from another author without citing the source.
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Communication
Transmission of a message sent by an encoder to a decoder through verbal, non verbal, or written channels
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