IDSC - Test B

the physical components of information technology, which can include the computer itself plus peripherals such as storage devices, input devices like the mouse and keyboard, output devices like monitors and printers, networking equipment, and so on

a computer program or a collection of programs - it is a precise set of instructions that tells hardware what to do

the software that controls the computer hardware and establishes standards for developing and executing applications

includes desktop programs, enterprise software, utilities and other programs that perform specific tasks for users and organizations

the mechanism through which users interact with a computing device - includes elements of the graphical user interface (or GUI) such as windows, scroll bars, buttons, menus, and dialogue boxes, and can also include other forms of interaction, such as touch screens, motion sensing controllers, or tactile devices used by the visually impaired

software stored on nonvolatile memory chips (as opposed to being stored on devices such as hard drives or removable discs) - despite its seemingly permanent nature, many products allow for it to be upgraded online or by connecting to another device

the base-level commands for controlling a hardware device - this often includes commands to read files from storage and execute a program, and commands necessary for booting an OS when a device is restarted - considered a more 'low-level' set of control code than the OS

special-purpose software designed and included inside physical products (often on firmware) - help make devices 'smarter', sharing usage information, helping diagnose problems, indicating maintenance schedules, providing alerts, or enabling devices to take orders from other systems

products and services that allow for the development and integration of software products and other complementary goods - Windows, iOS, Android, and the standards that allow users to create Facebook apps are all examples

applications installed on a personal computer, typically supporting tasks performed by a single user

applications that address the needs of multiple users throughout an organization or work group

a software product offered commercially by a third party

a software package that integrates the many functions (accounting, finance, inventory management, human resources, etc.) of a business

systems used to support customer-related sales and marketing activities

systems that can help a firm manage aspects of its value chain, from the flow of raw materials into the firm, through delivery of finished products and services at the point-of-consumption

systems that use data created by other systems to provide reporting and analysis for organizational decision-making

software for creating, maintaining, and manipulating data, sometimes referred to as database software

provides the standards, syntax, statements, and instructions for writing computer software

an application that includes an editor (a sort of programmer's word processer), debugger, and compiler, among other tools

programming tool that executes within an application

a digital asset where a secure form of mathematics is used to handle transactions, control the creation of additional units, and verify the transfer of assets

an open source, decentralized payment system that operates in a peer-to-peer environment, without bank or central authority

a distributed and decentralized ledger that records and verifies transactions and ownership

a business process that, due to its nature of connecting multiple companies, blockchain’s concepts and technology are a strong candidate for implementation

someone who returns to the firm repeatedly as a result of a good first experience

the amount of money a firm spends to convince a customer to buy a product or service

a bare-bones offering that allows the organization to collect customer feedback and to validate concepts and assumptions that underlie the business idea

leveraging social media for management of brand, marketing, sales, and customer support

a brand's overall focus on customer experience

software that assists in managing the workforce of an organization and supports the HR department with their everyday duties

the intangible economic value of employees based on their education, talent, and skills

the emotional attachment employees feel towards their organization, often used as a key metric for measuring the effectiveness of an organization's HR capability

workers engaged on a temporary or fixed term basis to provide specific services for a specific timeframe - typically do not have access to the same benefits as traditional employees

answering employee questions through AI embedded chatbots powered with an HR knowledge base

computer-based employee learning enhanced with gamification (game dynamics, levels, rewards, progress graphs, etc.)

a matchmaking service for internal positions and employees