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Define Organizational Behavior
The study of what people think, feel, and do in and around organizations.
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Satiation Proposition
the more we receive of something, the less relative value it has (converse is true)
Slide 3
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BEHAVIORAL PROPOSITIONS
Ideas About Behavior We Believe to be True
- ex:
- We can predict future behavior from past behavior
- + Norm of Reciprocity--scratch my back + I’ll scratch yours
- + Happiness is relative
- + Behavior is selfish: “It’s all about me”
- + Teamwork is more important than the individual star-- “Michael, if you can’t pass, you can’t play!”
Slide 3
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Define Organizations
Groups of people who work interdependently toward some purpose. (all working towards the same purpose)
Complete tasks in organized way (coordinated)
Slide 7 pg. 5
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Why Study Organizational Behavior?
To understand, predict and influence behavior.
(Everyone benefits from OB knowledge to address the ppl issues when trying to apply marketing, computer science and other fields of knowledge.)
Slide 8 pg. 5 (bottom)
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What are the OB Trends?
- Globalization
- Workforce diversity
- Evolving Employment Relationships
- Virtual Work
- Workplace Values & Ethics
Slide 9 pg. 7
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Define Globalization
Economic, social, and cultural connectivity with people throughout the world
Ex: Google: web service in other languages, 1/3 revenue from other countries, research centers in other countries.
Slide 11 pg. 7
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What R the effects of globalization on organizations?
- New structures
- New forms of communication
- Diverse workforce
- More competition, mergers, work intensification and demands for work flexibility
Slide 11 pg. 7
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Organizational Behavior Trend
Workforce Diversity, what are the trends?
- Increased racial and ethnic diversity
- More women in workforce
- Generational diversity
- New age cohorts (e.g. Gen-X, Gen-Y, 65+ not retired)
Slide 11 pg. 8
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Organizational Behavior Trend
Workforce Diversity, Implications?
Leverage diversity advantage - Improve decision making & team performance & customer service. Ex. Cal gas company: viet community, take shoes off before entering. Solution: booties
Adjust to the new workforce
How do you effectively manage someone like me? Show concern for him as an individual. U can use him as a resource.
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Define Telecommuting
working from home with internet connectivity to office
Slide 13 pg. 13
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Define Virtual teams
operate across space, time, and physical boundaries with colleagues who communicate mainly through electronic technologies
slide 13 pg. 14
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Define work-life balance
Minimizing conflict between work and nonwork demands
pg. 11
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Define Employability
Continued employment determined by adding value. Perform variety of work and are expected to continuously learn skills.
pg. 12
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Define Contingent work
No contract for long-term employment; employment contingent on need at given point in time
AS NEEDED BASIS
Slide 12 pg. 12
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Define Knowledge Mgmt
Any structured activity that improves an organization’s capacity to acquire, share, and use knowledge for its survival and success.
Ex: Google: seeks knowledgeable ppl, supports knowledge sharing and creativity and encourages employees to transform knowledge to valuable services.
Slide 14 pg. 21
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