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job interview

  1. What is the STAR method
    • Situation: Start by describing a specific situation or challenge you have face in your past experience. by concise and clear about the context.
    • Task: Explain the specific task or goal you needed to accomplish in that situation
    • Action: Describe the actions you took to address the situation and accomplish the task
    • Result: Share the positive outcomes or results of your actions. Quantify your actions wherever possible.
  2. Use STAR to enhance the work environment
    • Situation: In my previous role as a Supervisor i noticed the working environment on the workshop floor was tense and demotivating. frequent conflicts among team members, poor moral and a high rate of absenteeism.
    • Task: my Task was to improve the working environment, boost morale and reduce absenteeism.
    • Action: initiate regular team building workshops and meetings to address conflicts and build better relationships among team members.
    • Getting feedback from the guys and improving the smoko room by purchasing an extra microwave.
    • We sent team members on training courses based on their professional development requirements when we held their annual performance reviews. 
    • Result: a improvement with teams working together, stronger work satisfaction and less absenteeism.
  3. Lets take a Break and get back to this issue when we've...
    Lets take a Break and get back to this issue when we've thought about it and cooled down.
  4. Help me understand...
    Help me understand where your coming from.
  5. Thank you for being....
    Thank you for being honest with me.
  6. How can I...
    How can I support you.
  7. What I heard you say...
    What I heard you say was... did I get it right?
  8. When you said...
    When you said/did that, I felt...'
  9. I agree with...
    I agree with you on...
  10. I see how I've...
    I see how I've contributed to the problem.
  11. What do you suggest...
    What do you suggest we do about this.
  12. Let's see how we can prevent...
    Let's see how we can prevent this from happening in the future.
Author
john20
ID
362890
Card Set
job interview
Description
STAR method for interview
Updated

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