MGMT Midterm #1 chapter 1

• -Understanding
• -Influencing
• -Predicting

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-groups of people who work interdependently towards some purpose

• --structured patterns of interaction
• --coordinated tasks
• --have common objectives (even if not fully agreed)

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- the study of what people think, feel and do in and around organizations

-- combines, sociology, psychology, cultural, anthropology and business economics

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- ideas about behavior we believe to be true.

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- economic, social and cultural connectivity with people throughout the world.

• - effects of globalization on organizations:
• -- new organizational structures
• --different forms of communication
• --more diverse workforce
• --more competition, mergers, work intensification and demands for work flexibility

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• -workforce has increasing diversity along several dimensions
• -primary categories
• -- gender, age, ethnicity, etc.
• -secondary categories
• -- education, marital status, etc.

• -Current trends
• --increased racial and ethnic diversity
• --more women in workforce
• --generational diversity
• --new age cohorts (e.g., gen-x,gen-y, 65+ not retired)

• -Implications
• -- leverage diversity advantage
• -- adjust to the new workforce
• --how do you effectively manage someone like me?

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• - Number one indicator of career success
• - priority for many young people looking for new jobs

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Continued employment determined by adding value.

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no contract for long-term employment; employment contingent on need at given point in time.

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using information technology to perform one's job away from the traditional physical workplace.

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Working from home with internet connectivity to office

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operate across space, time, and physical boundaries with colleagues who communicate mainly through electronic technologies

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Any structured activity that improves an organization's capacity to acquire, share, and use knowledge for its survival and success