U2 AOS1 Ch7: Social Cognition

  1. Cognitive biases
  2. Cognitive Dissonance
    Discomforr experienced when our behaviours do not align with our attitudes or perception of ourselves
  3. Cognitive biases
    Subconscious systematic errors (consistent mistakes) that occur in our decision-making.
  4. Anchoring bias
    Tendency to rely on the first piece of information offered when making decisions
  5. Attentional bias
    Tendency to focus on particular stimuli while overlooking or ignoring other relevant pieces of information
  6. Confirmation bias
    When a person focuses on and favours information that supports them while ignoring contradictory information or views
  7. False consensus bias
    Tendency for people to assume that their attitudes, beliefs and behaviours are relatively common and are more widely shared by other than is the case
  8. Halo effect
    When the positive evaluation we hold about one quality of a person influences our beliefs and expectations regarding other qualities of that person
  9. Hindsight bias
    When a person believes an outcome to have been more predictable than they did before it occurred
  10. Misinformation effect
    Occurs when a person demonstrates poor recall of events following exposure to additional information after the event took place
  11. Optimism bias
    Our inclination to overestimate out likelihood of experiencing positive events and underestimate our likelihood of experiencing negative events
  12. Self-serving bias
    A tendency for a person to attribute a positive outcome to internal (dispositional) factors, yet attribute negative outcomes to external (situational) factors
  13. Dunning-Kruger effect
    Occurs when people with low ability at a task overestimate their own skill set, and people with high ability at a task underestimate their own skill set.
  14. Person Perception
  15. Social cognition
    Refers to cognitions involved in the way that we behave in social settings and how we interpret the behaviours of others
  16. Person perception
    The process by which people think about, appraise and evaluate other people
  17. Attributes and Attitudes 
  18. Attribution
    The cognitive process of attaching meaning to behaviour by looking for a cause or causes to explain the behaviour
  19. Internal attributions
    • Refers to factors within the person that shape their behaviour 
    • eg. personality characteristics, motivation, ability and effort
  20. External attributions
    • Refers to environmental factors that are external to the individual
    • eg. their location or the people around them
  21. Fundamental attribution error
    We tend to overestimate the role of internal factors and underestimate the role of external factors
  22. Attitudes
    Learned ideas we hold about ourselves, others, objects and experiences. Attitudes are not innate
  23. Tri-component model of attitudes
    Proposes that attitudes contain 3 main components (ABC of attitude)

    • Affective component: feeling or emotions towards the object or person
    • Behavioural component: the actions towards various people, objects or institutions
    • Cognitive component: the belief about an object or person
  24. Limitations of the tri-component model
    • Does not in indicate the strength of an attitude. Understanding the strength of an attitude is useful as strong attitudes are generally firmly held, resistant to change and impact behaviour.
    • Inconsistencies often exist between what a person thinks and feels and their behaviour (cognitive dissonance)

    ○E.g. an individual might hold negative views about a particular religious group but not express them in daily interactions with individuals from that group.
  25. Stereotypes 
  26. Stereotypes
    Generalised views about the personal attributes or characteristics of a group of people
  27. Stereotyping
    • Places people in categories based on their shared characteristic and their membership to a particular group
    • eg. gender, age, ethnicity and occupation
  28. Benefits and limitations of stereotypes
  29. Heuristics 
  30. Heuristics
    Mental shortcuts we use to make quicker, more efficient decisions
  31. Availability heuristic
    A mental shortcut in which we use the information that we first think of to make a judgement
  32. Representative heuristic
    A mental shortcut in decision-making where we estimate the likelihood of something occurring or being true based on its similarity to our existing understanding and expectations
  33. Affect heuristic
    When decision making is influenced by an individual's current emotional state or mood
  34. Discrimination and Predjudice
  35. Prejudice
    A negative preconceived notion that we hold towards individuals due to their membership to a particular group
  36. Discrimination
    Treating others in an unfair manner based on the negative attitude held about that person or the group to which they belong
  37. Direct discrimination
    When a person or a group is treated less favorably than another person or group because of their background or certain personal characteristics
  38. Indirect discrimination
    An unreasonable rule or policy that is the same for everyone but has an unfair effect on a particular group
  39. Effects of prejudice and discrimination on mental wellbeing
    • Frequent experiences of prejudice and discrimination leads to increased psychological distress, significantly worse mental health outcomes and increased risk of mental health conditions (namely depression and anxiety).
    • First Nations males reported more severe depressive symptoms than non-First Nations respondents – and, worryingly, significantly higher rates of suicidal ideation.
  40. Methods to reduce prejudice
  41. Intergroup contact
    When intergroup contact is increased between the people who hold the stereotype and those who are the target of the stereotype, prejudice is reduced. 

    - this occurs when contact is sustained, equality exists and when meeting the goals requires mutual interdependence
  42. Sustained contact
    For maximum benefit, intergroup contact should be prolonged and involve cooperative activity
  43. Superordinate goals
    shared goals, which individuals cannot achieve without the cooperation of others

    -helps reduce conflict by encouraging people in opposing groups to see themselves as members of a single, larger group
  44. Mutual interdependence
    when individuals must rely on one another to meet each person's goals, prejudice and discrimination is reduced
  45. Equality of status
    involves social interaction that occurs at the same level, without obvious differences in power or status. Members of the in-group and outgroup interact with each other, but without one group exerting power over the other
  46. Changing social norms
    Social norms are rules, standards or behaviours that are generally understand or accepted within society. 

    - norms can be changed through the passing of legislation, awareness campaigns and spending time with out-groups
  47. Social Groups
  48. Group
    • A group is formed when:
    • ⚬two or more people interact
    • ⚬influence each other
    • ⚬share a common objective.
    • Most people belong to several groups which range from structured, permanent groups, (e.g. sporting teams) to fluid, temporary groups (e.g. study groups).
    • Within groups, members differ in their status and social power.
  49. Status
    refers to a person's position in the hierarchy of a group
  50. Social power
    Refers to the amount of influence that an individual can exert over another person. The higher a person's status, the more power they exert.
  51. Reward power
    based on the ability to reward a person who complies with the desired behaviour

    eg. teachers reward students with results
  52. Coercive power
    based on the ability to punish a person for failure to comply

    eg. fines and imprisonment are used to control behaviour
  53. Legitimate power
    based on our acceptance of a person as being part of an established social order

    eg. elected leaders, teachers in a classroom, parents at home
  54. Referent power
    we refer to the person for direction. we want to be like the person

    eg. celebrities, sporting heroes
  55. Expert power
    we recognise a person has knowledge or expertise in a specific field because of their training and experience

    eg. doctors, lawyers, computer technicians
  56. Collectivist Cultures
    • - value group needs or interests over the interests of individuals
    • - prioritise loyalty to the group, as well as interdependence, and understanding your role within the group
    • - emphasise conformity, obedience and security
  57. Individualist Cultures
    • - value individual interests over the interests of groups
    • - view people as independent and accept that individuals' actions are focused on the attainment of their goals and the meeting of their need over ant broad group goals
    • - promote the interests of the individual and encourage the development of independence and personal identity
  58. Social Groups + Obedience
  59. Obedience
    Obedience occurs when people change their behaviour in response to direct commands from others.
  60. Factors that affect obedience - Status of authority figure
    Greater status or power of authority increases the extent of obedience.

    how- individuals are more likely to obey the commands of those they perceive to have status of power
  61. Factors that affect obedience: Proximity
    Greater physical proximity (physical closeness) or greater relationship proximity (emotional closeness) between an individual and someone who made a command increases the likelihood of obedience

    how- individuals are more likely to obey the commands of those to whom they are physically close
  62. Factors that affect obedience: Group Pressure
    Tendency to obey increases as the number of 'others' who also obey increases

    how- individuals are more likely to obey commands when they obserces others obeying the commands
  63. Obedience: Milgram
  64. Milgram's experiment Findings
Author
LucasSencek
ID
362093
Card Set
U2 AOS1 Ch7: Social Cognition
Description
Updated