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Cognitive Dissonance
Discomforr experienced when our behaviours do not align with our attitudes or perception of ourselves
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Cognitive biases
Subconscious systematic errors (consistent mistakes) that occur in our decision-making.
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Anchoring bias
Tendency to rely on the first piece of information offered when making decisions
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Attentional bias
Tendency to focus on particular stimuli while overlooking or ignoring other relevant pieces of information
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Confirmation bias
When a person focuses on and favours information that supports them while ignoring contradictory information or views
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False consensus bias
Tendency for people to assume that their attitudes, beliefs and behaviours are relatively common and are more widely shared by other than is the case
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Halo effect
When the positive evaluation we hold about one quality of a person influences our beliefs and expectations regarding other qualities of that person
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Hindsight bias
When a person believes an outcome to have been more predictable than they did before it occurred
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Misinformation effect
Occurs when a person demonstrates poor recall of events following exposure to additional information after the event took place
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Optimism bias
Our inclination to overestimate out likelihood of experiencing positive events and underestimate our likelihood of experiencing negative events
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Self-serving bias
A tendency for a person to attribute a positive outcome to internal (dispositional) factors, yet attribute negative outcomes to external (situational) factors
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Dunning-Kruger effect
Occurs when people with low ability at a task overestimate their own skill set, and people with high ability at a task underestimate their own skill set.
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Social cognition
Refers to cognitions involved in the way that we behave in social settings and how we interpret the behaviours of others
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Person perception
The process by which people think about, appraise and evaluate other people
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Attribution
The cognitive process of attaching meaning to behaviour by looking for a cause or causes to explain the behaviour
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Internal attributions
- Refers to factors within the person that shape their behaviour
- eg. personality characteristics, motivation, ability and effort
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External attributions
- Refers to environmental factors that are external to the individual
- eg. their location or the people around them
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Fundamental attribution error
We tend to overestimate the role of internal factors and underestimate the role of external factors
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Attitudes
Learned ideas we hold about ourselves, others, objects and experiences. Attitudes are not innate
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Tri-component model of attitudes
Proposes that attitudes contain 3 main components (ABC of attitude)
- Affective component: feeling or emotions towards the object or person
- Behavioural component: the actions towards various people, objects or institutions
- Cognitive component: the belief about an object or person
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Limitations of the tri-component model
- Does not in indicate the strength of an attitude. Understanding the strength of an attitude is useful as strong attitudes are generally firmly held, resistant to change and impact behaviour.
- Inconsistencies often exist between what a person thinks and feels and their behaviour (cognitive dissonance)
○E.g. an individual might hold negative views about a particular religious group but not express them in daily interactions with individuals from that group.
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Stereotypes
Generalised views about the personal attributes or characteristics of a group of people
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Stereotyping
- Places people in categories based on their shared characteristic and their membership to a particular group
- eg. gender, age, ethnicity and occupation
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Benefits and limitations of stereotypes
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Heuristics
Mental shortcuts we use to make quicker, more efficient decisions
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Availability heuristic
A mental shortcut in which we use the information that we first think of to make a judgement
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Representative heuristic
A mental shortcut in decision-making where we estimate the likelihood of something occurring or being true based on its similarity to our existing understanding and expectations
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Affect heuristic
When decision making is influenced by an individual's current emotional state or mood
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Discrimination and Predjudice
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Prejudice
A negative preconceived notion that we hold towards individuals due to their membership to a particular group
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Discrimination
Treating others in an unfair manner based on the negative attitude held about that person or the group to which they belong
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Direct discrimination
When a person or a group is treated less favorably than another person or group because of their background or certain personal characteristics
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Indirect discrimination
An unreasonable rule or policy that is the same for everyone but has an unfair effect on a particular group
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Effects of prejudice and discrimination on mental wellbeing
- Frequent experiences of prejudice and discrimination leads to increased psychological distress, significantly worse mental health outcomes and increased risk of mental health conditions (namely depression and anxiety).
- First Nations males reported more severe depressive symptoms than non-First Nations respondents – and, worryingly, significantly higher rates of suicidal ideation.
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Methods to reduce prejudice
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Intergroup contact
When intergroup contact is increased between the people who hold the stereotype and those who are the target of the stereotype, prejudice is reduced.
- this occurs when contact is sustained, equality exists and when meeting the goals requires mutual interdependence
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Sustained contact
For maximum benefit, intergroup contact should be prolonged and involve cooperative activity
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Superordinate goals
shared goals, which individuals cannot achieve without the cooperation of others
-helps reduce conflict by encouraging people in opposing groups to see themselves as members of a single, larger group
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Mutual interdependence
when individuals must rely on one another to meet each person's goals, prejudice and discrimination is reduced
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Equality of status
involves social interaction that occurs at the same level, without obvious differences in power or status. Members of the in-group and outgroup interact with each other, but without one group exerting power over the other
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Changing social norms
Social norms are rules, standards or behaviours that are generally understand or accepted within society.
- norms can be changed through the passing of legislation, awareness campaigns and spending time with out-groups
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Group
- A group is formed when:
- ⚬two or more people interact
- ⚬influence each other
- ⚬share a common objective.
- Most people belong to several groups which range from structured, permanent groups, (e.g. sporting teams) to fluid, temporary groups (e.g. study groups).
- Within groups, members differ in their status and social power.
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Status
refers to a person's position in the hierarchy of a group
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Social power
Refers to the amount of influence that an individual can exert over another person. The higher a person's status, the more power they exert.
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Reward power
based on the ability to reward a person who complies with the desired behaviour
eg. teachers reward students with results
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Coercive power
based on the ability to punish a person for failure to comply
eg. fines and imprisonment are used to control behaviour
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Legitimate power
based on our acceptance of a person as being part of an established social order
eg. elected leaders, teachers in a classroom, parents at home
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Referent power
we refer to the person for direction. we want to be like the person
eg. celebrities, sporting heroes
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Expert power
we recognise a person has knowledge or expertise in a specific field because of their training and experience
eg. doctors, lawyers, computer technicians
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Collectivist Cultures
- - value group needs or interests over the interests of individuals
- - prioritise loyalty to the group, as well as interdependence, and understanding your role within the group
- - emphasise conformity, obedience and security
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Individualist Cultures
- - value individual interests over the interests of groups
- - view people as independent and accept that individuals' actions are focused on the attainment of their goals and the meeting of their need over ant broad group goals
- - promote the interests of the individual and encourage the development of independence and personal identity
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Social Groups + Obedience
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Obedience
Obedience occurs when people change their behaviour in response to direct commands from others.
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Factors that affect obedience - Status of authority figure
Greater status or power of authority increases the extent of obedience.
how- individuals are more likely to obey the commands of those they perceive to have status of power
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Factors that affect obedience: Proximity
Greater physical proximity (physical closeness) or greater relationship proximity (emotional closeness) between an individual and someone who made a command increases the likelihood of obedience
how- individuals are more likely to obey the commands of those to whom they are physically close
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Factors that affect obedience: Group Pressure
Tendency to obey increases as the number of 'others' who also obey increases
how- individuals are more likely to obey commands when they obserces others obeying the commands
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Milgram's experiment Findings
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