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Ch. 9 IST472
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CoercivePower
using punishment, threats
deputy project managers
people who fill in for project managers
empathic listening
listening with the intent to understand
expert power
personal knowledge and expertise
extrinsic motivation
do something for a reward or to avoid penalty
hierarchy of needs
a pyramid structure
intrinsic motivation
causes people to participate
issue log
a tool for managing
legitimate power
position of authority
mirroring
matching
MBTI
personality preferences
OBS
organizational chart
overallocation
work at a given time
power
the potential ability
RACI charts
R.A.C.I roles for project stakeholders
Rapport
harmony
referent power
charisma
resource histogram
column chart
resource leveling
a technique for resolving
resource loading
existing schedule requires
RAM
a matrix that maps
reward power
using incentives
staffing management plan
when and how people will be added
subproject managers
large project might be broken into
synergy
whole is greater than the sum of the parts
team development
enhance project performance
Tuckman model
describes five stages: forming, storming, norming, performing, and adjourning
Author
Anonymous
ID
36084
Card Set
Ch. 9 IST472
Description
Project Mangement
Updated
2010-09-20T22:12:35Z
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