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A naturally occurring fibrous mineral that can separated in long flexible fibers, most often found as a component in insulation and fireproofing materials. Use of this material has been banned or restricted in many countries due to severe health issues that can be caused by breathing in the fibers.
Asbestos
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Individuals or groups who remotely enter a network and take over network devices.
Bot-network operators
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Occupant sicknesses that have a root cause in unhealthy facility conditions that can be identified, such as formaldehyde.
Building-related illness (BRI)
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Capability of the organization to continue delivery of products or services at acceptable predefined levels following a disruptive incident.
Business continuity
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An organization's fulfillment of the requirements of applicable laws and regulations and the internal processes it uses to ensure that the organization is following these requirements.
Compliance
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Any space with inherent risk for workers entering it because of its enclosed nature or instability. These can include silos, pipes, sewers, tanks, chambers, vats, flues, ducts, wells, pits, and trenches. Risks include wall collapse, lack of oxygen, dangerous chemicals in liquid or gas form, heat, fire, explosion, electric shock, leaks, getting stuck, or use of dangerous machinery.
Confined space
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The use of technology to gain access to information without permission.
Cyberespionage
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The technology, practices and processes used to protect the an organization's internal networks, computers, and data programs from an attack. This kind of attack is usually carried out with the intent to examine, steal, modify or damage data and applications.
Cybersecurity
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The use of technology by terrorist organizations to expand their political or ideological agenda. Attacks of this kind may impact the infrastructure of an organization's network, computer systems or telecommunications.
Cyberterrorism
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The use of technology by one country to break into another country's network and either damage or disrupt its business
Cyberwarfare
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A type of dry-pipe sprinkler system that has open sprinklers that begin discharging a large amount of water immediately
Deluge sprinklers
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A type of sprinkler system that is filled with a gas. When the sprinkler head is opened, the gas escapes, a valve is opened, and the pipe fills with water
Dry-pipe sprinklers
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Principle that someone who is in a position to affect the safety and well-being of others is bound to take all reasonable steps to avoid acting or not acting in a way that causes harm to others
Duty of care
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A human-made technological or natural event that constitutes a threat to organizational personnel, property, operations, or the environment
Emergency
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Facility management's preparation for and recovery from adverse occurrences.
Emergency management
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The process of creating safe and healthful workplaces and preventing or mitigating risks to occupants from workplace hazards and accidents. It involves ensuring compliance with environmental regulations and protection from environmental risks associated with emissions and waste
Environmental health and safety (EHS)
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The process of designing objects, places, and processes to support productivity.
Ergonomics
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Individuals who breach networks for the challenge, financial gain, revenge, or stalking.
Hackers
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Agents that can cause harm to the environment, people, and animals.
Hazardous material (HAZMAT)
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The extent to which the air inside and immediately surrounding a building fulfills occupants' requirements for a sufficient supply of fresh air, free of odors and contaminants and conditioned to the required temperature and humidity levels.
Indoor air quality (IAQ)
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The way in which a building affects the health, well-being, and productivity of its occupants.
Indoor environmental quality (IEQ)
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Technology using the internet to control lighting, security systems, and other building technologies.
Internet of things
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A category of pneumonia diseases that is acquired by inhaling Legionella bacteria in water droplets.
Legionellosis
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A condition where only a subset of the occupant population is adversely impacted by particular chemicals, even in low levels
Multiple chemical sensitivity (MCS)
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Refers to the protective clothing, gloves, safety glasses, masks, footwear, respirators or other equipment designed to protect a person from injury or harm.
Personal protective equipment (PPE)
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Individuals who use fictitious email identities to steal passwords or valuable data.
Phishers
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The protection of data (hard-copy records), equipment, occupants, visitors, systems, and other organization assets.
Physical security
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A type of dry-pipe sprinkler system that opens the deluge valve to fill the pipes but the sprinkler head is still closed.
Pre-action sprinklers
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The amount of water vapor in the air as a percentage of the maximum amount of vapor that could be held in the air at a certain temperature.
Relative humidity
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Effect of uncertainty. (An effect is a deviation from the expected — positive or negative. Uncertainty is the state, even partial, of deficiency of information related to, understanding or knowledge of, an event, its consequence, or likelihood. Risk is often characterized by reference to potential "events" and "consequences", or a combination of these. Often expressed in terms of a combination of the consequences of an event (including changes in circumstances) and the associated "likelihood" of occurrence.)
Risk
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A risk management tactic that does not treat the risk and accepts possible outcomes. This is used primarily when the organization is confident that the risk is unlikely to occur or will have minimal impact. It may also apply if it is agreed that there is no effective and cost-efficient way to treat the risk.
Risk acceptance
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The levels and types of uncertainty the organization is comfortable accepting.
Risk appetite
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A risk management tactic that eliminates the risk by avoiding the scenario under which the risk could occur.
Risk avoidance
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The measures in place to prevent the occurrence of a threat and/or mitigate or decrease the impact if a threat occurs.
Risk controls
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The process of identifying, analyzing, and treating the risks that an organization faces.
Risk management
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A risk management tactic that involves decreasing the frequency, probability, impact, or speed of a risk occurrence. Used when there are significant benefits from taking the risk and it is possible to modify the amount of risk and thereby decrease its impact.
Risk mitigation
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A risk management tactic that seeks to remove the source of the risk.
Risk prevention
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The amount of variance an organization is willing to accept from its targeted performance.
Risk tolerance
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A risk management tactic that shares the cost of a risk occurrence with another party.
Risk transfer
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A medical condition in which occupants of a building experience symptoms that seem to correlate with their time in the building.
Sick building syndrome (SBS)
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Organizations or individuals who circulate unsolicited or false information for financial gain
Spammers
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An unbundled access line to the internet; does not include telephony service.
Stand-alone digital subscriber line (DSL)
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A set of instructions designed to create uniform performance to agreed standards.
Standard operating procedure (SOP)
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1) Voluntary best practices and technical guidance developed by the consensus of international, professional, or industry groups or the organization.
2) Mandatory practices or conditions used to enact and enforce laws.
Standards
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In HVAC systems, the distance air travels through a duct in a given unit of time.
Velocity
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The process by which recirculated or stale air is removed from the space and fresh air from the outside is supplied.
Ventilation
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Principle that implies that one individual is responsible for the actions of another.
Vicarious liability
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1) Total output of a measurable activity over a period of time.
2) In HVAC systems, the amount of air flowing past a point within a given period of time.
Volume
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Standards that are developed by national or international bodies using subject matter experts from private industry, professional and consumer associations, and government bodies.
Voluntary consensus standards
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A type of sprinkler system that is filled with water constantly; when the sprinkler head is opened, water flows out immediately.
Wet-pipe sprinklers
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