Business Communication BUS-213 - Quiz #1 (Chapter 1 Q&W)

  1. Q&W defines this as the "process of understanding our experiences and the experiences of others through the use of verbal and non-verbal messages."
    • A.Human Behavior
    • B.Humankind
    • C.Human Communication
    • D.Human Resources
  2. What is an example of external noise?
    • A.Hunger
    • B.Cell phone going off
    • C.Tiredness
    • D.Thinking about the weekend
  3. Q&W defines the time, location, or setting of communication as _________?
    • A.The context
    • B.The arena
    • C.The forum
    • D.The pinnacle
  4. Q&W defines __________ as the fear or anxiety associated with real or anticipated communication with another person or persons.
    • A.communication confidence
    • B.communication exhilaration
    • C.communication interference
    • D.communication apprehension
  5. True or False.  You can always control how the receiver hears and listens to your message.
    False
  6. I am keeping up with the readings in this class.
    True
  7. One of the causes for an increase in anxiety when attempting communication is because you may not have experience communicating often or in a different setting.  This is known as novelty.
    True
  8. In the communication process, the receiver is able to respond to the message in multiple ways.  This is called ________.
    • A.Logistics
    • B.Noise
    • C.Talkback
    • D.Feedback
  9. In the communication process, the initial message originates with the ______?
    • A.Channel
    • B.Sender
    • C.Receiver
    • D.Noise
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WatchOnOdysee1
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359334
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Business Communication BUS-213 - Quiz #1 (Chapter 1 Q&W)
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Business Communication BUS-213 - Quiz #1 (Chapter 1 Q&W)
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