Exam 4: CH 11 & 12

  1. What is true of franchising?
    The franchisee provides market knowledge, capital, and personal involvement in management.
  2. Alcoa sent line workers and managers to foreign locations to seek out new techniques and processes, and they brought them back to the home country to improve operations. This shows the benefits of...
    Transfers of knowledge
  3. What question should be answered in Phase 2 of the international marketing process?
    Are there identifiable market segments that allow for common marketing mix tactics across countries?
  4. Kwan wants to open a new business in his own country, Singapore. He has decided on a form of licensing that will provide him with a standard package of products, systems, and management services in order to sell fast food to local residents. What is the form of business Kwan has chosen?
    Franchising
  5. The first-time foreign marketer must decide what products to develop, in which markets and...
    The resources needed
  6. Which mode of foreign market entry offers the most control and the highest potential return for a company?
    Direct foreign investment
  7. Company M was weighing whether it could be competitive if it standardized its products for the global market. It should consider three criteria: ease of control, flexibility, and...
    Global regularity
  8. Which aspect of international marketing is analyzed in the first phase of the international planning process?
    Country's market potential
  9. The advantages of ____ are most apparent when capital is scarce, import restrictions forbid other means of entry, a country is sensitive to foreign ownership, or patents and trademarks must be protected against cancellation for nonuse.
    Licensing
  10. A company is in the process of deciding the mode of entry it will use in Japan and China. The company is in which phase of the international planning process?
    Developing the marketing plan
  11. If a company focuses on market planning that involves specific actions and allocation of resources, the company is most likely implementing ____ planning.
    Tactical
  12. The CEO and the board of directors at a large multinational company meet once a quarter to review the long- and short-term goals of the company and to make changes as required. They are engaged in ____ planning.
    Strategic
  13. Tactical plans are designed...
    To address questions that relate to advertising and marketing.
  14. Cho wanted to sell her custom jewelry made in China to the U.S. market, but she didn't have a lot of capital to get started, nor did she know how to get around import restrictions. She decided to give an American company the rights to produce and sell her products for a fee and gave them patent rights. Cho was pursuing which entry method?
    Licensing
  15. What is the crucial question facing international marketers today?
    What are the most efficient ways to segment markets?
  16. What statement is a feature of international corporate planning?
    It is essentially long term in nature
  17. In the context of foreign market entry mode of ___ ___ requires no equity investment and thus has a low risk, low rate of return, and little control.
    Indirect exporting
  18. Phase 3 of the international planning process begins with...
    Conducting a situation analysis
  19. Phase 2 of the international planning process includes analysis of which factor?
    Pricing
  20. In the context of foreign market entry, ____ ____ are long-term, non-equity associations between a company and another in a foreign market.
    Contractual agreements
  21. With respect to global marketing management, the argument for market segmentation in the 1980s was framed as...
    Globalization versus localization
  22. Once a "go" decision has been made in Phase 3 of the international planning process, what is most likely to occur next?
    The implementation and control phase
  23. What is a partnership called in which several companies have joined forces to create a separate legal entity to facilitate doing business in a country where none of the participants is currently active?
    A consortium
  24. What market strategy usually means that the company sells to a buyer (importer or distributor) in the home country, which in ____ ____
    Indirect exporting
  25. What statement relates to strategic planning?
    It deals with a company's products, capital, and research
  26. Jared wants to know how to reach potential customers in small towns on the Spanish coast, so he should focus his planning on the ____ level
    Tactical
  27. The key factors that influence the success of franchising approaches are monitoring costs (based on physical and cultural distances), the principal's international experience, and...
    The brand equity in the new market
  28. Company G takes advantage of the Internet and flexible manufacturing to create products that vary depending on the market it is sold into. This demonstrates Company G's focus on ____
    Localization
  29. Hippos is a manufacturer of consumer goods. It intends to sell its products in Taiwan as it is looking to enter into Asian markets. It does not want to make any equity investment and prefers to minimize any risk of loss in the foreign market. It is also willing to settle for a low rate of return and little control. Which of the foreign market-entry strategies is Hippos most likely to pursue?
    Licensing
  30. Which company has been known for its ability to adapt to local needs and wants in the international marketplace since its inception in 1866?
    Nestle
  31. In the context of global marketing management, international marketers framed the argument toward market segmentation during the 1970s as...
    Standardization vs adaptation
  32. A consumer products company has already reviewed its objectives and capabilities, established the screening criteria for reviewing potential foreign markets, and examined a series of environmental factors for the markets in which it plans to operate. What should the company do next as it proceeds with the international planning process?
    Evaluate the marketing mix to target markets
  33. Which subject is explored after developing information and selecting a country market in the international planning process?
    The mode of entry
  34. Dell Corporation is a good example of mass customization because it...
    Builds computer to order
  35. Which of the following refers to two or more participating companies joining forces to create a separate legal entity to facilitate doing business in the international arena?
    Joint venture
  36. Mirros, a U.S. kitchenware distributor, takes a selection of its inventory twice a year to Vietnam and sells it to a Vietnam-based kitchen retailer. The Vietnam company, in turn, sells those products through its retail stores in Vietnam and Thailand. In which of the alternative market-entry strategies is Mirros engaged?
    Direct exporting
  37. A company has just completed a marketing plan for entering eastern Europe. Included in this plan are budgets and sales and profit expectations. Which of the following phases of the international planning process has the company just completed?
    Phase 3
  38. The primary goal of Phase 2 of the international planning process is to...
    Determine the marketing mix
  39. During which activity of the international planning process would a marketing manager conduct situation analysis and make decisions involving objectives and goals, budgets, and action programs?
    Developing the marketing plan
  40. What is the first phase in the international planning process?
    Matching company and country needs
  41. Why are foreign laws and regulations friendly toward franchising?
    It tends to foster local ownership, operations, and employment
  42. Which mode of foreign market entry requires the most amount of equity and therefore creates the greatest risk?
    Direct foreign investment
  43. What is the last step in the international planning process?
    Implementation and control
  44. Mirros, a U.S. kitchenware distributor, sells its inventory twice a year to All Cooks, a kitchenware retailer in the United States. All Cooks, in turn, sells those products through its retail stores in Vietnam and Thailand. In which of the following entry modes is Mirros most likely engaged?
    Indirect exporting
  45. A direct sales force may be required in a foreign country, especially for...
    Big-ticket industrial products
  46. A company decided to expand its presence in northern Europe. Toward that end, it selected the countries where it would market its products. It also selected a mode of entry. It is now in the process of implementing specific plans. The company is currently in which phase of the international planning?
    Phase 4
  47. Which form of business relationship lets a company grant patent rights, trademark rights, and the rights to use technological processes to another company in a foreign country?
    Licensing
  48. ____ ____ is conducted at the highest levels of management and deals with products, capital, research, and the long- and short-term goals of a company.
    Strategic planning
  49. Harry and his team draft a plan for their organization, HD Corp. They primarily establish the overall goals that HD should accomplish in the next 25 years. In this case, Harry and his team are most likely engaged in ____ planning.
    Corporate
  50. Why might the process of planning be as important as the plan itself?
    It forces decision makers to examine all factors that affect the success of a marketing program
  51. Jade who owns Downward Dog Wines had to market its product with a different name in a foreign market as it was mandatory to translate the name into the local language. Which factor has most likely influenced the compulsory change of the Downward Dog's product name in the foreign market?
    Legal requirement
  52. Which of the following is the term used to refer to both the People's Republic of China (PRC) and the Republic of China (ROC) or Taiwan?
    The Greater China
  53. Which of the following was primarily instrumental in decreasing the historical tension between People's Republic of China (PRC) and the Republic of China (ROC)?
    Increase in direct trade
  54. Aside from the United States and Japan, _____ is the most important single national market.
    People's Republic of China
  55. Most analysts predict that China would see an 8 to 10 percent average GNP growth in the next 10 to 15 years. All of this growth is primarily dependent on China's: ...
    Ability to deregulate industry
  56. Two major events that occurred in 2000 had a profound effect on China's economy. One of these is the United States's granting normal trade relations (NTR) to China on a permanent basis (PNTR). Which of the following is the other one?
    Admission to the World Trade Organization
  57. Which of the following are the two most important steps China has to take to ensure that the road to economic growth is smooth?
    Improving human rights and reforming the legal system
  58. Which of the following is one of the important reasons behind the fact that there is no one-growth strategy for China?
    Each region in China being at a different stage economically
  59. IBM entered into a venture with the Chinese Railways Ministry that allowed IBM to set up a national network of IBM service centers in railway stations that has enabled IBM to ship computer parts via the railroad around the country within 24 hours. This venture was dubbed the _____.
    Blue Express
  60. Which of the following is a cultural hurdle in the path of China becoming a vast market in the long run?
    Xenophobia
  61. Which of the following is the biggest threat to the fast pace of growth China is experiencing?
    Economic volatility that accompanies fast growth
  62. Which of the following is true regarding Hong Kong, post its turnover to the People's Republic of China?
    The Hong Kong government negotiates bilateral agreements and makes major economic decisions on its own.
  63. What is the tenet that China follows to ensure that Hong Kong's exuberant capitalism is retained despite the communist leanings of mainland China?
    One country, two systems
  64. Which of the following most accurately represent the "three direct links" leading to the establishment of One China?
    Transportation, trade, and communications
  65. Which of the following is one of the primary reasons behind the persistence of economic stagnation in Japan in the 1990s?
    Inept political apparatus
  66. Political explanations of Japan's crisis during the 1990s identified two villains. One of them was the powerful Japanese bureaucracy. Which of the following is the other one?
    The long entrenched Liberal Democrat political party
  67. In the 1970s, Frank Gibney had called Japan "The Fragile Superpower", which was confirmed with the crisis of the 1990s. In his new appraisal, Gibney writes that Japan has become the victim of:
    One-party sickness
  68. Which of the following was the greatest hindrance to the development of software innovations appropriate for world markets in Japan?
    The complex Japanese language
  69. Immediately after World War II, a shattered Japanese nation arrived at a consensus goal for national recovery. That consensual goal provided the incentive for its spectacular progress, decade after decade. Then during the late 1980s, the Japanese people stepped back and looked around at their manifest achievement. It was easy to conclude they had reached their coveted goal. So the question for them became, "all right, what's next?" This theory tries to explain the Japanese crisis of the 1990s. Which of the following theory are we talking about?
    The Cultural Causation Theory
  70. A survey of U.S. manufacturers shows that 95 percent of respondents with Indian operations plan on expanding, and none say they are leaving. Which of the following is primarily behind this new trend?
    Qualified labor is cheap, and the market potential is massive
  71. Which of the following is one of the nations referred to as the Four Asian Tigers?
    South Korea
  72. Which of the following Asian countries was the first to move from a status of developing country to a newly industrialized country?
    Japan
  73. The most rapidly growing economies in the Asia Pacific region during the 1980s and 1990s, Hong Kong, South Korea, Singapore, and Taiwan are often referred to as the _____.
    Four Dragons
  74. What is common among the Asian countries Hong Kong, South Korea, Singapore, and Taiwan?
    They were among the first countries in Asia to move from a status of developing countries to newly industrialized countries.
  75. Which of the following is at present the center of trade links with north China and the Asian republics of the former Soviet Union?
    South Korea
  76. C. K. Prahalad and associates introduced the concept of a global market, not necessarily defined by national borders but rather by the pockets of poverty across countries, and consisting of 4 billion people across the globe with annual incomes of less than $1,200. They refer to these consumers, concentrated in the LDCs and LLDCs, as _____ markets.
    Bottom-of-the-pyramid
  77. According to C. K. Prahalad, which of the following represents the misconception that leads international markets to ignore the bottom-of-the-pyramid markets?
    Products usually developed for more affluent consumers will not be appropriate for BOPMs.
  78. C. K. Prahalad and his associates introduced a new concept into the discussion of developing countries and markets—bottom-of-the-pyramid markets (BOPMs)—consisting of the 4 billion people across the globe with annual incomes of less than _____.
    $1200
  79. C. K. Prahalad has cited two primary misconceptions behind the international marketers ignoring the bottom-of-the-pyramid markets. One of the reasons is that the products and services developed for more affluent consumers are not appropriate for these markets. Which of the following is the other misconception?
    Consumers in the bottom-of-the-pyramid markets lack both money and technology.
  80. Which of the following is the best way to stimulate economic development and growth from within developing countries?
    Encouraging entrepreneurial activities that are networked.
  81. Grameen Bank is a private commercial enterprise in _____.
    Bangladesh
  82. Which of the following is true of the standard of living of the eight most populous countries of the Asia/Pacific region?
    The Japanese healthcare system produces the longest lifespans in the world.
  83. ASEAN+3 is a forum for ASEAN ministers plus ministers from China, Japan, and _____.
    South Korea
  84. The primary multinational trade group in Asia is _____.
    ASEAN
  85. Which of the following is one of the major events that account for the vigorous economic growth of the ASEAN countries and their transformation from cheap-labor havens to industrialized nations?
    The ASEAN governments' commitment to deregulation, liberalization, and privatization of their economies.
  86. One result of the Asian financial crisis of 1997 to 1998 was the creation of _____.
    ASEAN+3
  87. Which of the following is one of the primary targets of ASEAN Vision 2020?
    To implement fully and as rapidly as possible the ASEAN Free Trade Area.
  88. The first meeting of the members of the ASEAN+3 was devoted to devising a system whereby the member countries could:
    Defend their currencies against future attack.
  89. Which of the following organizations provides a formal structure for the major governments of the Asian-Pacific Rim, including the United States and Canada, to discuss their mutual interests in open trade and economic collaboration?
    APEC
  90. Which of the following is true of the APEC?
    It promotes economic cooperation
  91. Which of the following regions is considered as the information technology (IT) corridor in north China?
    Beijing-Tianjin
  92. _____ contains Hong Kong, Macau, Guangzhou, and Shenzhen and it is considered as the world's manufacturing base for the IT industry.
    The Pearl River Delta
  93. The national language of China is standard _____ but more than 56 dialects and other languages are spoken across the country.
    Mandarin
  94. Which of the following is most likely to cause the biggest problems for television and radio advertisers in China?
    Lack of common language
  95. The three contiguous provinces in Northeast China _____, Jilin, and Heilongjiang have long represented a cohesive unit in terms of culture and the political economy and are referred to as "dongbei", meaning Northeast, or "dong sansheng", meaning Northeastern Three Provinces.
    Liaoning
  96. The most important advantage of Northeast China that mainly contributed toward its being the industrial and technological center of the country in the 1970s and 1980s is:
    its juxtaposition with China's most important industrial neighbors.
  97. Liaoning province of Northeast China has the closest economic ties with _____.
    Japan
  98. Which of the following provinces of China shares the closest economic ties with South Korea?
    Jilin
  99. Which of the following provinces of China shares the closest economic ties with Russia?
    Heilongjiang
  100. ____ is now Japan's most important trading partner.
    China
  101. _____ at the southern tip of the Liaodong Peninsula in China is the focus of bi-national relationships and has one of the world's largest and most modern port facilities.
    Dalian
  102. This region in China is the political and R&D center of China. The 75-mile corridor in this region hosts some 5,000 Chinese high-tech companies, and more than 1,000 international IT companies. Perhaps the key to this region is the quality of its higher education. Identify the region in discussion.
    Beijing-Tianjin
  103. _____ is known as China's Silicon Valley.
    Zhongguancun
  104. _____ is China's third largest industrial city after Shanghai and Beijing.
    Tianjin
  105. Which of the following is true of the Tianjin region in China?
    It is China's fastest growing city
  106. Half of Shanghai's GDP is derived from its _____.
    Financial services industries
  107. ____ has replaced Nanjing, to become Jiangsu province's number one economy and foreign trade center.
    Suzhou
  108. This region in China includes three cities of over 5 million inhabitants (Hong Kong, Guangzhou, and Shenzhen); five cities with more than 1 million inhabitants (Zhuhai, Huizhou, Foshan, Zhongshan, and Dongguan); and a number of cities that each contain approximately half a million inhabitants, such as Macau. Identify the region.
    The Greater Pearl River area
  109. Which of the following was designated as China's first Special Economic Zone?
    Shenzhen
  110. _____ a boomtown bordering Hong Kong and a fishing village just 20 years ago has replaced the provincial capital Guangzhou to lead the local economy.
    Shenzhen
  111. The rural population, which accounts for almost three-fourths of the Chinese population, usually receives about _____ percent of the central government budget.
    10
  112. The true consumer market in China is probably limited to no more than _____ percent of those who live in the more affluent cities.
    25
  113. Which of the following is the primary reason behind the inaccessibility of most of the 1.3 billion potential consumers?
    The distribution network is poor or absent
  114. Which of the following is the stereotype of businesspeople in the Northeast area of China?
    Forthrightness
  115. Which of the following is most closely associated with negotiators from the Beijing area?
    Bureautic sloth
  116. The negotiators from the Shanghai area are famous for their:
    shrewdness
  117. Negotiators from this region in China have been the closest to foreign influences, which has yielded their special forms of entrepreneurship and spontaneity. They are excellent traders and particularly interested in making short-term gains. Identify the region.
    The Pearl River Delta
  118. The negotiators in the Pearl River Delta are reputed to be:
    Relatively honest and forthright
  119. Which part of China is considered, by other Chinese, to be the most conservative both in terms of behavior and language?
    Taiwan
  120. Which of the following is true of the marketing opportunities in Greater China?
    There are extreme differences in economic well-being, cultures, and political structures.
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hunter82
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Exam 4: CH 11 & 12
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International Marketing CH 11 & 12 Exam
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