______ have been professionally trained to work in public safety communications environment
telecommunicators
A cad system can also look up addresses and determine the _____ fire stations in order of response for any location
Closest
A call box connects a person directly to a
Telecommunicator
A group of shared frequencies controlled by computer is called a
Trucking system
A radio channel that bypasses a repeater system
Talk around Channel
A radio channel using one frequency
Simplex channel
A radio channel using two frequencies
Duplex Channel
an _______ Signal warns all personnel to pull back to safe location
Evacuation
Assigning a response category is based on the nature of the reported problem or
Dispatch directive
Central processing point for all information relating to an emergency incident is the
communications center
Code indicating that a fire fighter is lost, missing or requires immediate assistance
mayday
How can the communications center of a fire department be characterized
As the hub of the department
How should the emergency telephone number 911 be pronounced
nine one one
if a caller is reporting a medical condition what instructions might the telecommunicator provide
To do some first aid steps based on the reported patient condition
Monitoring the level of coverage and managing the deployment of available units is one of the basic services provided by a
Communications center
Most enhanced 911 systems have features that can help the telecommunicators obtain identifying information. these features are known as
A N I (automatic number identification)
and
A L I (automatic location identification)
Most fire departments use______ for radio communications
Plain English
Name a characterizations best describe the communications center of a fire department
A physical location
public ____________ are usually connected by networks of dedicated cables that transmitted the alarm signals to a fire department facility and to individual fire stations
Fire Alarm Boxes
Some communities have implemented a system similar to 911 but for non emergency calls what number does the public dial in these systems
three one one 311
The first arriving unit at an incident should always give a brief initial report and
Establish Command
The______ at an incident, weather a fire fighter or officers should always give a brief initial radio report and establish command as described in the incident
First arriving unit
There are ____ major steps in processing an emergency incident
5
Call receipt.
Location validation.
Classification & prioritize.
Unit selection.
Dispatch.
There are how many types of fire service radio's
Three
Portable
Mobil
Base
Update that includes type of operation and the progress of incident and need for additional resources
Time Marks
Urgent messages that take priority over all other communications are
Emergency Traffic
what does ANI stand for
automatic number identification
What does TDD stand for
Telecommunications device for the deaf
What does the G stand for in GPS
Global
What does the voice recording system in a communications center typically record
Phone and radio traffic
What does TTY stand for and do
stands for Teletype. Displays text
What is one type of data that an activity logging system at a communications center would capture
Time of radio transmissions
What is the generally accepted time lapse between a call reaching the communications center and the units actually being dispatched
One Minute
What is the term for the process of actually alerting the selected units to respond and transmitting the information to them
Dispatch
Which NFPA standard covers the installation, maintenance and use of emergency services communications systems and govern the design and construction of a fire department or public safety communications center