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Gestures that are used to emphasize or assist in understanding the verbal message
Illustrators
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Supervisor works to maintain team spirit as a group moves toward accomplishing its objectives
Performing
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The use of what will provide operations free from interference for fire and emergency services
700 MHz
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Relying on Notes or an outline allows the speaker to speak conversational, it is the preferred delivery style that works best in the majority of situations
Extemporaneous delivery
-
What is described as a means of testing the ethical value of a decision
- Four-way test
- Is it true
- Is it fair
- Will it build goodwill and better relationship
- Will it be beneficial to all concerned
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Forms that require the use of pre-designated codes to describe an incident
National fire incident reporting system
-
One form of arched roof construction uses what type of trusses as a main supporting member
Both string
-
Sharing of information openly and honestly with usually results in a best solution to the conflict
Calibrating conflict
-
Employees are uncertain of their roles
Forming
-
What is the primary source of values
Family first followed by friends, formal education, work, church
-
Gestures that go with verbal expression of feelings
Affect display
-
Gestures that are used to control the flow of verbal conversation
Regulators
-
Employers are required to do what is reasonable to accommodate their employees differences
EEOC regulations
-
The conditions that affect decisions are classified as what
Certainty risk and uncertainty
-
When employer closes the workplace during a labor dispute
Lockout
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Bargaining session schedule or after the labor union issues a formal call for proposals typically how many days before the bargaining session are expected to begin
60 days
-
What is the leading cause of fires
Unknown or undetermined
-
What elements must exist for a valid tort action
- Defendant must our legal duty to plaintive
- There must be a breach of duty
- Breach of duty must be a proximate cause
- Plaintiff must have suffered damages as a result
-
Who will have the responsibility for performing initial accident investigation based on the procedure
Supervising company officer
-
Gestures that are used to relieve stress as a speaker
Adapters
-
Gestures that take place of verbal communication
Emblems
-
Collected by the local government for specified government purpose such as the operation of fire department or ambulance services
Special purpose tax levy
-
Plans may be categorized as what
- Strategic operational
- Administration contingency
-
Small scale emergency operation can be affective using what type of radio frequency
Single
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Simple training evolutions have how many members
1 to 5
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Most urban emergency services operate at what radio frequency
- 800 MHZ
- But have disadvantages of interference
-
Typically emergency services are what
Scalar organization
-
4 primary areas of employment discrimination
Disparate treatment, Adverse impact, sexual-harassment, reasonable accommodation
-
Vowel sounds or tones used to create the verbal message
Paralanguage or vocalics
-
Clothing, touch, use of time, and control of the speakers environment
Self presentation
-
The complex ability to identify the components of a situation, assess the need for action, determine the nature of necessary intervention, and initiate action
Command presence
-
Making decisions can be difficult because of the personal barriers that exist within individual what are they
- Psychological (internal)
- Organizational (external)
-
Six steps of conflict resolution
Identify problem, diagnose, list options, determine response, convert decision to an action, test action
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Development stages
Forming, storming, norming, performing, adjourning
-
All fire officer one candidate should complete what
Instructor one
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