Management Midterm

  1. To combat increasing competition by lowering its prices, Rumbearc Inc., a paper carton box manufacturing company, decides to mechanize of its production processes. Subsequently, Rita, the chief human resources officer of the company, makes a media announcement regarding its decision to lay off 600 employees. In the context of managerial roles, which of the following roles does Rita illustrate in this scenario?
    A: Leader role
    B: Liaison role
    C: Disseminator role
    D: Spokesperson role
    D: Spokesperson role
  2. ___ are typically responsible for planning and allocating resources to meet organizational objectives.
    A: Top managers
    B: Team Leaders
    C: Middle Managers
    D: First-line Managers
    C: Middle Managers
  3. When Melver Bank opened its first branch in the country of Derenston, Jon, the branch manager, arranged an ice-cream stall at the entrance of the bank's building as a treat to the locals of the country. In the context of managerial roles, which of the following roles does Jon illustrate in this scenario?
    A: Leader role
    B: Monitor role
    C: Disseminator role
    D: Figurehead role
    D: Figurehead role
  4. Gordon, the restaurant manager of Chipmugs, a continental restaurant, reviews customer feedback forms to help him choose the winner of "Best Waiter of the Month" award. This motivates the waiters at the restaurant to render good service and to insist customers to fill feedback forms about their services. In the context of managerial roles, which of the following roles does Gordon illustrate in this scenario?
    A: Leader role
    B: Monitor role
    C: Disseminator role
    D: Figurehead role
    A: Leader role
  5. An account manager with ___ has the ability to create statements for a budget, compare the budget to the actual income statement of a particular financial year, and determine unnecessary expenses.
    A: Technical skills
    B: Human skills
    C: Conceptual skills
    D: Interpersonal skills
    A: Technical skills
  6. Derek is considered the best lecturer at Megansted, an academic institution, because he has excellent communication skills. He can explain complicated subject topics in simple words using creative as well as realistic examples. This ability of Derek indicates that he possesses high ___.
    A: Human skills
    B: Planning skills
    C: Technical skills
    D: Conceptual skills
    A: Human skills
  7. Depending on the number of customer footfalls in each section, Glenn, the floor manager of an apparel store, shuffles the number of employees on the floor among the men's, women's, and kid's sections of the store. In the context of managerial roles, which of the following decisional roles does Glenn illustrate in this scenario?
    A: The disturbance handler role
    B: The resource allocator role
    C: The disseminator role
    D: The spokesperson role
    B: The resource allocator role
  8. Janice, a co-founder of a startup firm that provides financial services, is responsible for making the standard operating procedure for the firm's wealth management division and assigning duties to the management trainees recruited for this division. In the context of management functions, Janice's job responsibilities best illustrate _____.
    A: Controlling
    B: Organizing
    C: Disseminating
    D: Leading
    B: Organizing
  9. Jerry, the recruitment manager at Randents Inc., reviews the performance of his team members on a monthly basis. Based on the results of his monthly reviews, he decides to conduct daily reviews to analyze the performance of members who do not achieve their monthly targets. In the context of management functions, Jerry's action exemplifies ____.
    A: Organizing
    B: Planning
    C: Leading
    D: Controlling
    D: Controlling
  10. The labor union of a machinery company went on strike demanding an increase in their wages. Craig, the chief human resource officer of the company, called a meeting with the labor union leader and came to a consensus that the company would increase the wages of the workers who take the night shifts. In the context of managerial roles, which of the following decisional roles does Craig illustrate in this scenario?
    A: The disturbance handler role
    B: The resource allocator role
    C: The disseminator role
    D: The spokesperson role
    A: The disturbance handler role
  11. Krisp Bite, a breakfast cereal manufacturer, has a storage facility to store sugar, corn, wheat, oats, rice, and barley before they are processed into cereal. In the context of operations management, Krisp Bite uses the storage facility to store its ____.
    A: Throughput
    B: Information systems
    C: Contingency systems
    D: Inventory
    D: Inventory
  12. Betty worked in the accounts department of her company for four years. Her company started a risk management team and asked Betty to join the team. Everyone in the team, apart from Betty's qualification and the number of years she has been with the company, they automatically started following her lead and did as she asked them to. Which of the following does Betty lead by to control his teammates?
    A: Bureaucracy
    B: Coercion
    C: Synergy
    D: Patriarchy
    A: Bureaucracy
  13. Which of the following best defines scientific management?
    A: It is thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job.
    B: It is the set of moral principles or values that defines right and wrong for a person or a group
    C: It is the behavior that conforms to a society's accepted principles of right and wrong
    D: It is maintaining planning flexibility by making small, simultaneous investments in many alternative plans
    A: It is thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job
  14. According to Henri Fayol's principles of management, ____ advocates that compensation should be fair and satisfactory to both the employees and the organization
    A: Initiative
    B: Centralization
    C: Equity
    D: Remuneration
    D: Remuneration
  15. Which of the following is a practical implication of the contingency approach to management?
    A: Managers can develop quantitative approaches to solve organizational problems
    B: Managers need to spend more time analyzing problems before taking action to fix them
    C: Managers need to group all problems in the same category
    D: Managers can develop a universal management theory to solve all problems
    B: Managers need to spend more time analyzing problems before taking action to fix them
  16. Oretin, a shoe manufacturing company, wanted to cut costs and hence laid off half its employees from two of its departments. It then made the departments share free resources with each other. This sharing of resources led to the company improving the overall productivity of the two departments, and it also helped in reducing costs. This approach is an example of ___.
    A: Dominance
    B: Synergy
    C: Anarchy
    D: Compromise
    B: Synergy
  17. Jane always finishes the work assigned to her before her team members. Her performance never dropped even when she was working on different projects with different teams. In the context of scientific management, Jan can be considered a(n)____.
    A: Rate buster
    B: Soldier
    C: Bureaucrat
    D: Opinion leader
    A: Rate buster
  18. The workers at a furniture manufacturing plant demanded a 30 percent raise and two additional days off every month. The workers went on strike when the management refused to meet their demands. After two days, the management decided to give the workers a 15 percent raise and one additional day off every month and the workers ended their strike. Which of the following concepts does this scenario illustrate?
    A: Domination
    B: Compromise
    C: Despotism
    D: Repression
    B: Compromise
  19. Chandler is the owner of a book manufacturing company. He does not take part in the management of his company and has hired several managers to manage the various departments of the company. Based on the given information, Chandler's book manufacturing company is a ____.
    A: Bureaucratic organization
    B: Flat organization
    C: Monarchy
    D: Patriarchy
    A: Bureaucratic organization
  20. Temp Trove rewards the employee who completes his or her projects before the due date by giving ten percent of his or her basic pay as incentives. In this scenario, Temp Trove is rewarding the employee who is considered a(n) _____.
    A: Rate buster
    B: Soldier
    C: Bureaucrat
    D: Opinion leader
    A: Rate buster
  21. Helene, a senior manager of an accounting firm, replaces a few of the company's existing processes and policies. Instead of the flexible nine-hour work plan, she makes it mandatory for all employees to work from 9AM to 6PM. In this scenario, Helene is most likely using ____.
    A: Behavioral opportunism
    B: Behavioral deskilling
    C: Behavioral conditioning
    D: Behavioral substitution
    D: Behavioral substitution
  22. ____ is the degree to which a company relies on a provider because of the importance of the provider's product to the company and the difficulty of finding other sources of that product.
    A: Buyer dependence
    B: Internal dependence
    C: Regulator dependence
    D: Supplier dependence
    D: Supplier dependence
  23. When solar panels became popular in the market, Dabbanth, a company that manufactures and sells kitchenware, developed containers fitted with solar panels to keep the food in the containers heated for longer. Following this innovation, Dabbanth became a leading brand name. In the context of the general environment, this scenario best illustrates the effect of the _____ on organizations.
    A: Technological component
    B: Sociocultural component
    C: Political component
    D: Economic component
    A: Technological component
  24. Maroonmania, a web design company, allows its employees to take their pets to work. The company has flexible work hours, and the employees are only required to clock 20 hours a week in office as long as they have completed their assigned tasks. They are also allowed to dress casually to work. This scenario best illustrates Maroonmania's _____.
    A: Opportunistic behavior
    B: Industry regulation
    C: Punctuated equilibrium
    D: Organizational culture
    D: Organizational culture
  25. Bryencia, a start-up media agency, has flexible work hours. The flexible hours and leave policy at Bryencia boost employee morale, leading to high performance. In this scenario, the positive attitude of the employees of Bryencia is most likely a result of its ____.
    A: Opportunistic behavior
    B: Industry regulation
    C: Punctuated equilibrium
    D: Organizational culture
    D: Organizational culture
  26. A primary source of organizational culture is ____.
    A: The company founder
    B: The board of directors
    C: A new employee
    D: A new customer
    A: The company founder
  27. Which of the following is the least aggressive tactic use by advocacy groups?
    A: Public communications
    B: Media advocacy
    C: Distributive bargaining
    D: Class action lawsuits
    A: Public communications
  28. Tradcuisie Souvenirs is a company that manufacturers souvernirs that represent the traditional arts of the country Yeingir. For the past years, the business of Tradcuisie Souvenirs has been declining because of a shortage of artisans who have learned traditional crafts. In the context of the general environment, this scenario best illustrates the effect of the ___ on organizations.
    A: Technological component
    B: Sociocultural component
    C: Political component
    D: Economic component
    B: Sociocultural component
  29. While setting up his new office, an attorney ordered thick, frieze carpets for the floor. However, the building inspector had him remove the expensive carpeting. The building inspector stated that according to federal law, the office must be wheelchair accessible as it is a public area. He further explained that since wheelchairs do not maneuver well in thick, frieze carpeting, the carpets had to be removed and be replaced with smooth-textured carpets that do not restrict wheelchair maneuverability. This scenario illustrates how an organization is influenced by the ____ component of its specific environment.
    A: Sociocultural
    B: Economic/demographic
    C: Technological
    D: Industry regulation
    D: Industry regulation
  30. An ___ refers to the values, beliefs, and attitudes shared by organizational members.
    A: Organizational hierarchy
    B: Organizational innovation
    C: Organizational culture
    D: Organizational design
    C: Organizational culture
  31. Andy works at a shoe manufacturing plant. He had a nine-hour daily shift in the factory. However, he only works for six hours and tells his supervisor that he has worked for nine hours. In the context of workplace deviance, this is an example of _____.
    A: Product deviance
    B: Property deviance
    C: Political deviance
    D: Personal aggression
    B: Property deviance
  32. Rose found strong evidence that her supervisor, Roger, was stealing confidential documents from the company. She immediately reported Roger's actions to the top management. Rose's action is an example of:...
    A: Brainstorming
    B: Whistle-blowing
    C: Personal aggression
    D: Property deviance
    B: Whistle-blowing
  33. LittleBoost Inc., a multinational beverage company, donates a portion of its profits to a cancer research facility. This scenario illustrates that LitreBoost is fulfilling its ___.
    A: Discretionary responsibility
    B: Legal responsibility
    C: Ethical responsibility
    D: Economic responsibility
    A: Discretionary responsibility
  34. The ____ holds that an individual should never do anything that is not honest, open, and truthful and that he or she would not be glad to see reported in the newspapers or on television
    A: Principle of government requirements
    B: Principle of distributive justice
    C: Principle of personal virtue
    D: Principle of utilitarian benefits
    C: Principle of personal virtue
  35. ____ refers to a company's strategy to react to stakeholders' economic, legal, ethical, or discretionary expectations concerning social responsibility.
    A: Social responsiveness
    B: Social awareness
    C: Social loafing
    D: Social engineering
    A: Social responsiveness
  36. A(n) ___ is a written test that estimates job applicants' honesty by directly asking them what they think or feel about theft or about punishment of unethical behaviors.
    A: Situation-based integrity test
    B: Personal-based integrity test
    C: Covert integrity test
    D: Overt integrity test
    D: Overt integrity test
  37. Benjamin steals lunch from his coworkers and shouts and throws tantrums when confronted about this. In the context of workplace deviance, this is an example of ______.
    A: Production deviance
    B: Property deviance
    C: Political deviance
    D: Personal aggression
    D: Personal aggression
  38. Matt refused to illegally download his favorite artist's new album though his preordered copy was arriving late. He believes that he cannot support the artist and the music industry if he illegally downloads music. In the context of Kohlbreg's stages of moral development, Matthew is at the ___ of moral development in this scenario.
    A: Social contract stage
    B: Law and order stage
    C: Instrumental exchange stage
    D: "Good boy, nice girl" stage
    A: Social contract stage
  39. In a basic model of ethical decision making, after a problem has been identified, the next step is to ____.
    A: Diagnose the situation
    B: Identify the constituents
    C: Analyze the available options
    D: Develop alternative solutions
    B: Identify the constituents
  40. ____ is one of the factors needed to be taken into account when determining the ethical intensity of action. It is the social, psychological, cultural, or physical distance of a decision-maker from those affected by his or her decisions.
    A: Ethical variance
    B: Probability of effect
    C: Proximity of effect
    D: Ethical congruence
    C: Proximity of effect
  41. Terragemt, a construction company, has to complete the construction of a skyscraper by the end of the next fiscal year. To meet this target, the site engineers have made plans to complete one floor each week. In this scenario, Terragemt's plan to complete one floor each week is an example of a ____.
    A: Capstone goal
    B: Passive goal
    C: Proximal goal
    D: Distal goal
    C: Proximal goal
  42. Jessica, a middle manager at an electronic accessories company, presents a detailed estimate of the budget and the required number of temporary salespeople needed for the next one year. In this scenario, Jessica has most likely contributed to developing the company's _____.
    A: Strategic plan
    B: Single-use plan
    C: Tactical plan
    D: Operational plan
    C: Tactical plan
  43. Trendown Inc. has launched a plan to completely transition from a clothing retalier to a cosmetic brand by the end of the year. It has 24 stores across the city, and the management sets a target to transition two stores by the end of each month. In this scenario, Trendown Inc.'s monthly target is an example of a ____.
    A: Capstone goal
    B: Passive goal
    C: Distal goal
    D: Proximal goal
    D: Proximal goal
  44. Clarespharm, a pharmaceutical company, wants to be the market leader in the country of Jernamia by the end of the next fiscal year. To start working toward this goal, the marketing department of Clarespharm sets targets for the marketing teams. Which of the following is ideally the next step for achieving Clarespharm's goal to be the market leader?
    A: Developing effective action plans
    B: Tracking progress toward goal achievement
    C: Developing a commitment to the goal
    D: Maintaining flexibility in planning
    C: Developing a commitment to the goal
  45. Betty runs a boutique. She buys semi-automatic sewing machines for her tailors because she cannot afford the fully automatic ones. This scenarios best illustrates the concept of _____.
    A: Maximizing
    B: Counterconditioning
    C: Overregularizing
    D: Satisficing
    D: Satisficing
  46. Edgar, the production manager at a textile factory, has noticed a decline in the production capacity of the factory. He wants to understand the reason behind this trend and make a decision on how to resolve the issue. In the context of rational decision making, which of the following is the first step that Edgar should ideally take?
    A: Identifying and defining the problem
    B: Computing the optimal decision
    C: Generating alternative courses of action
    D: Identifying decision criteria
    A: Identifying and defining the problem
  47. Henncom, a company that manufacturers computer spare parts, runs its operations in a small office. Owing to the increase in the demand for its products, the company needs to hire more employees. Instead of opting for the temporary solution of reducing each employee's workspace to accommodate more employees, Carl, the operations manager, decides to go with the optimal solution of shifting the company to larger premises. In this scenario, Carl is most likely ____.
    A: Maximizing
    B: Counterconditioning
    C: Overregularizing
    D: Satisficing
    A: Maximizing
  48. ____ is a systematic process of defining problems, evaluating alternatives, and choosing optimal solutions.
    A: Problem identification
    B: Rational decision making
    C: Benchmarking
    D: Profiling
    B: Rational decision making
  49. The most popular approach to increase goal commitment to: ...
    A: Minimize employee involvement in planning
    B: Encourage employee participation while setting goals
    C: Ask the top management to assign goals
    D: Develop less challenging goals
    B: Encourage employee participation while setting goals
  50. The marketing managers of Point Inc. are having a conflict over how they can improve the marketing strategies of their company. The managers are disagreeing on the view presented by each other based on their experiences and knowledge. In this scenario, the managers are engaging in a(n)____.
    A: A-type conflict
    B: Personal conflict
    C: C-type conflict
    D: Channel conflict
    C: C-type conflict
  51. Russeng, a travel agency, had a huge setback in its business as customers started to book travel tickets online and make their own itineraries using the information available on the Internet. It failed to take the necessary corrective measures to address this issue, and this led to an overall decrease in the company's performance. Which of the following concepts doest this scenario best illustrate?
    A: Organizational decline
    B: Design iteration
    C: Technology discontinuity
    D: Generational change
    A: Organizational decline
  52. Maxsigma, a software company, released a text-processing application. This application was user-friendly and widely accepted by its customers. However, a few months later, users found that it was susceptible to virus, and they switched to newer and more efficient text processing applications. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
    A: Technological singularity
    B: The compression approach to innovation
    C: The experiential approach to innovation
    D: Technological lockout
    D: Technological lockout
  53. In the context of managing resistance to change, which of the following is an error that managers make during the unfreezing stage?
    A: They do not establish a great sense of urgency
    B: They lack a vision for change
    C: They undercommunicate the vision by a factor of ten.
    D: They do not systematically plan for short-term wins
    A: They do not establish a great enough sense of urgency
  54. ___ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.
    A: Creative work environments
    B: Design iterations
    C: Functional groups
    D: Core change coalitions
    A: Creative work environments
  55. In an attempt to eliminate spectacles from the market, Lensamt, a company that manufacturers and supplies contact lenses, launched an advertising campaign to popularize its products. To counter this and stay in the market, the spectacle manufacturers introduced new offers and discounts on spectacles. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
    A: Design competition
    B: Technological lockout
    C: Technological substitution
    D: Design iteration
    A: Design competition
  56. In the context of organizational decline, which of the following is true of the crisis stage?
    A: Key managers fail to recognize the internal or external changes that will harm their organizations
    B: Management recognizes the need to change but still takes no action
    C: Companies lack the resources to fully change how they run their businesses
    D: Management announces belt-tightening plans designed to cut costs and restore profits
    C: Companies lack the resources to fully change how they run their businesses
  57. When USB flash drives started becoming popular, customers stopped purchasing CDs. As a result, USB flash drives almost completely replaced CDs in the market and became the accepted market standard for storage devices. In the context of innovation streams, this scenario best illustrates ____.
    A: A dominant design
    B: The compression approach to innovation
    C: The experiential approach to innovation
    D: A design iteration
    A: A dominant design
  58. Arthumt's carpool service application gained popularity among its customers within a few months of its release. However, the customers eventually discovered that the application caused the phone battery to heat up to abnormal levels. This made them switch to a newer and efficient application. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
    A: Technology singularity
    B: The compression approach to innovation
    C: The experiential approach to innovation
    D: Technological lockout
    D: Technological lockout
  59. Zavacomp, a company that manufactures sports accessories, earlier manufactured and sold fitness shoes and activity tracking watches as separate units. It observed that customers frequently bought these two accessories together and hence created a new integrated product with a tracking device embedded in its sports shoes. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
    A: A technological discontinuity
    B: Technological lockout
    C: Technological singularity
    D: A technological barrier
    A: A technological discontinuity
  60. ____ is a change based on incremental improvements to a dominant technological design such that the improved technology is fully backward compatible with the older technology.
    A: Results-driven change
    B: Discontinuous change
    C: Generational change
    D: Incremental change
    C: Generational change
  61. A ____ is the positioning strategy of using cost leadership or differentiation to produce a specialized product or service for a limited, specially targeted group of customers in a particular geographic region or market segment.
    A: Focus strategy
    B: Retrenchment strategy
    C: Growth strategy
    D: Portfolio strategy
    A: Focus strategy
  62. Cardwire Inc. has decided to lower the price of all its products to keep up with its competitors. To achieve this, the company needed to lower its overall costs. However, the procurement department at Cadwire has been spending twice its allotted budget to buy raw materials. Which of the following best illustrates the situation at Cadwire?
    A: Competetive inertia
    B: Job deskilling
    C: Strategic dissonance
    D: Price fixing
    C: Strategic dissonance
  63. Which of the following statements is true of direct competition?
    A: It is determined by market commonality and resource similarity
    B: It encourages the production of perfectly imitable resources
    C: It uses cost leadership to produce a specialized product for limited customers
    D: It minimizes the effects of industry competition
    A: It is determined by market commonality and resource similarity
  64. ___ refers to the strategic actions taken after retrenchment to return to a growth strategy.
    A: Acquisition
    B: Stability
    C: Recovery
    D: Normalization
    C: Recovery
  65. Keplem has a business unit in the insurance sector. The insurance sector is a slow-growing industry, and Keplem does not have a large market share in the industry. In the context of the BCG matrix, which of the following categories of SBUs best describes Keplem's business unit?
    A: Star
    B: Cash cows
    C: Question marks
    D: Dogs
    D: Dogs
  66. Spade and Marcher Corp. manufacturers and sells toy guns. These toy guns are a perfect imitation of real weapons. Inspired by Spade and Marcher's success, Hudy & Sons, an arms manufacturer in Korowlla, starts to manufacture toy guns too. Which of the following adaptive strategies is used by Hudy & Sons?
    A: Defenders
    B: Prospectors
    C: Analyzers
    D: Reactors
    C: Analyzers
  67. Which of the following best defines a distinctive competence?
    A: It is what a company can make, do, or perform better than its competitors
    B: It is creating or acquiring companies in completely unrelated businesses
    C: It is the extent to which a competitor has similar amounts and kinds of resources
    D: It is the competitive move designed to reduce a rival's market share or profits
    A: It is what a company can make, do, or perform better than its competitors
  68. ____ is one of the grand strategies that focuses on increasing profits, revenues, market share, or the number of places in which a company does business.
    A: Retrenchment strategy
    B: Stability strategy
    C: Recovery strategy
    D: Growth strategy
    D: Growth strategy
  69. In the context of Porter's five industry forces, the threat of new entrants can be defined as ...
    A: A measure of the degree to which barriers to entry make it easy or difficult for new companies to get started in an industry
    B: A measure of the intensity of competitive behavior among companies in an industry
    C: A measure of the ease with which customers can find substitutes for an industry's products or services
    D: A measure of the influence that customers have on the firm's prices
    A: A measure of the degree to which barriers to entry make it easy or difficult for new companies to get started in an industry
  70. FreeSpirit is a global consumer products company. It manufacturers a number of new products ranging from personal care to food and beverages. Its products are sold all across the world, and it continuously keeps searching for new markets to sell its products. It has also doubled its investment to marekt its products, and it invests heavily in social media and other advertisement mediums. In the context of adaptive strategies, FreeSpirit is most likely to be categorized as a(n) _____.
    A: Reactor
    B: Analyzer
    C: Cost leader
    D: Prospector
    D: Prospector
  71. Brian, a newly appointed finance manager of a tire manufacturing company, has the power to command his subordinates irrespective of the number of years they have been in the organization. In this scenario, Brian most likely has _____.
    A: Horizontal authority
    B: Pseudo-authority
    C: Line authority
    D: Staff authority
    C: Line authority
  72. Because employees simply switch from one specialized job to another, ____ allows companies to retain the economic benefits of specialized work.
    A: Job enrichment
    B: Job enlargement
    C: Job specialization
    D: Job rotation
    D: Job rotation
  73. Bridget's Gifts, a gift store in Janville, has four departments: flowers and soft toys, cards and e-cards, metal collectibles, and photo albums and scrapbooks. These departments are responsible for producing their own products. In this scenario, Bridget's Gifts most likely uses ____ to organize its work and employees into separate units.
    A: Matrix departmentalization
    B: Functional departmentalization
    C: Product departmentalization
    D: Customer departmentalization
    C: Product departmentalization
  74. Which of the following is an advantage of product departmentalization?
    A: It allows managers and workers to specialize in one area of expertise
    B: It makes cross-department coordination less problematic
    C: It reduces costs by reducing duplication
    D: It focuses an organization on customer needs
    A: It allows managers and workers to specialize in one area of expertise
  75. Calcunick, a travel agency, organizes its labor force into departments based on the category of clients the respective department serves. These departments include travel, couple travel, family travel, and group travel. In this scenario, Calcunick most likely follows ____.
    A: Functional departmentalization
    B: Product departmentalization
    C: Customer departmentalization
    D: Geographic departmentalization
    C: Customer departmentalization
  76. Aisletton, an electronic gadgets manufacturer, organizes its workforce into various departments based on the service the deparment provides. These departments include cell phones, gaming consoles, television sets, cameras, and watches. In this scenario, Aisletton most likely follows ____.
    A: Functional departmentalization
    B: Geographic departmentalization
    C: Customer departmentalization
    D: Product departmentalization
    D: Product departmentalization
  77. Marjoriesse, a multinational chain of gold jewely stores, allows each of its stores to run advertising campaigns of its choice. Depending on the market conditions, demographic factors, and georgraphical factors, the store managers of Marjoriessse can choose between print, radio, and television media to advertise. In the context of organizational authority, which of the following is best illustrated in this scenario?
    A: Decentralization of authority
    B: Centralization of authority
    C: Staff authority
    D: Concentrated authority
    A: Decentralization of authority
  78. ___ is the location of most authority at the upper levels of an organization.
    A: Line authority
    B: Staff authority
    C: Centralization of authority
    D: Delegation of authority
    C: Centralization of authority
  79. Millishk, a creamery that produces ice cream and yogurt, has a production facility in every country it operates in. The company uses different ingredients for the manufacture of its products based on local preferences. In the company's management structure, each production facility is considered a department. Given this information, Millishk most likely follows ____.
    A: Functional departmentalization
    B: Geographic departmentalization
    C: Customer departmentalization
    D: Product departmentalization
    B: Geographic departmentalization
  80. Jason is an employee at Manisch Burger and Meals. He is assigned the task of serving soft drinks to customers who order meals consisting of potato fries, a burger, and a roll. Which of the following best exemplifies Jason's job design?
    A: Job enrichment
    B: Job enlargement
    C: Job specialization
    D: Job rotation
    C: Job specialization
  81. Which of the following is a disadvantage of franchising?
    A: Franchisors face tariff and nontariff barriers when trying to enter a market
    B: Franchisors face a loss of control when they sell businesses to franchisees who are thousands of miles away
    C: Franchisors face power struggles and a lack of leadership when trying to adapt the franchisee's management practices
    D: Franchisors can eventually become competitors, especially when a licensing agreement includes access to important technology or proprietary business knowledge
    B: Franchisors face a loss of control when they sell businesses to franchisees who are thousands of miles away
  82. ___ can help reduce uncertainty about how to act and decrease misunderstandings between expatriates and their families and locals.
    A: Cross-cultural training
    B: Socialization training
    C: Transculturation
    D: Interculturalism
    A: Cross-cultural training
  83. The government of Diarmina recently passed a law that requires foreign companies to partner with Diarminian companies if they want to conduct their business in the country. Many investors and companies started to pull their funds and business out of the country because of this. The scenario exemplifies ____.
    A: Political uncertainty
    B: Cost uncertainty
    C: Policy uncertainty
    D: Control uncertainty
    C: Policy uncertainty
  84. The employees of Kilki Corp. learned that unlike the people living in the U.S., people living in Norway eat burgers with a knife and fork. In the context of cross-cultural training, when would the employees of the company have discovered this cultural difference?
    A: During documentary training
    B: During cultural simulation
    C: During field simulation
    D: During adaptive screening
    A: During documentary training
  85. Zinocorp Inc., a multinational retail corporation with its headquarters in Australia, wants to open shopping malls in China and Japan. The company wants the new malls to follow the same set of rules and regulations that the parent company follows. It is evident from the scenario that Zinocop Inc. wants to:
    A: Incorporate local adaptation
    B: Establish global consistency
    C: Create franchises
    D: Form strategic alliances
    B: Establish global consistency
  86. Jepmem Inc., is expanding its global operations into North Pidlin, even though the country has a high global terrorism index. As Jepmem Inc. expands into North Pidlin, it must deal with ____.
    A: Political uncertainty
    B: Purchase uncertainty
    C: Policy uncertainty
    D: Pandemic uncertainty
    A: Political uncertainty
  87. ____ are foreign offices, facilities, and manufacturing plants that are 100 percent possessed by the parent company.
    A: Joint ventures
    B: Wholly owned affiliates
    C: Strategic alliances
    D: Business acquisitions
    B: Wholly owned affiliates
  88. Which of the following best defines a tariff?
    A: It is a specific limit on the volume of imported goods
    B: It is a direct tax on imported goods
    C: It is a complete ban on trade of a certain item
    D: It is a limit on the number of products exported to a particular country
    B: It is a direct tax on imported goods
  89. The government of Mentlands levies large taxes and has set up a limit on the amount of goods FarTrek, a foreign sports goods manufaturer, can sell in Mentlands. In this scenario, FarTrek is most likely involved in ____.
    A: Direct foreign investment
    B: Exporting
    C: Licensing
    D: Protectionism
    B: Exporting
  90. Pancken Corp. has never operated outside the country it is based in and wants to open a branch in a different country. It plans on sending some of its employees to the new country. Before doing so, it trains all its employees by showing them videos about the new country. It also guides them in taking part in roleplays where they are presented with real-world situations related to the new country. In the context of preparing for an international assignment, when would this type of training be given to employees?
    A: During documentary training
    B: During cultural simulation
    C: During field simulation
    D: During adaptive screening
    B: During cultural simulation
Author
hunter82
ID
351016
Card Set
Management Midterm
Description
Notecards for the Midterm.
Updated