company officer

Includes autocratic democratic and laissez-faire categories

Job centered and employee centered models

Believes that no single best style exists

Charismatic transformational transactional and symbolic theories

Based theory on average worker disliking work

Based theory on the average worker believing work is natural

Based theory on involved workers performing without supervision

The leader tells subordinates what to do and how to do it with little or no input from them

The leader includes employees in the decision making process and allows them to work with the least amount of supervision necessary

In French it literally means to allow to do. The leader leaves employees to make all the decisions and does not supervise them

This theory was developed in the 1950s and is based on the belief that there is no single best leadership style

Inspires follower or tea and creates and I was asking person another workers attain

Depends on continuous learning innovation and change within the organization

Involves an exchange between a leader and followers in which the followers perform tasks effectively in exchange for awards provided by the leadership

Basis theory on a strong organizational culture that holds common values and believes

One problem that has been associated with theories the leader ship is

What is a weakness in the theory z concept

Leader give specific guidance to subordinates

Leader shows concern for subordinates

Leader ask for suggestions from subordinates

Leader establishes high goals and expects high performance from subordinates

Highly capable individual

Contributing team member

Competent manager

Effective leader

Executive

The term maturity of the employee is based on what 2 elements

Uses autocratic approach

Uses refined autocreative approach that involves convincing members that the risk is appropriate and justified

Relies on input from members in determining how the task should be accomplished

Uses limits set by later and allows members to determine how the task will be accomplished

What is regarded by some as a leader ship model for the future

Is based on the concept that the leader involves followers in the process of accomplishing a goal within the limits of the system

Legitimate power is derived from what (test)

Someone who is responsible for the activities of one or more subordinate employees

The process of directing overseeing and controlling the activities of other individuals and as a basic to be successful completion of the duties assigned to a level one fire officer

Refers to the administration in control of projects programs situations and organization

Active controlling directing conducting guiding and administering through the use of personal behavior traits or personality characteristics that motivate employees to the successful completion of an organizations goals

The efficient assignment of subordinates to a supervisor is referred to as what

In the fire and emergency services the company officer should recognize that activities can be categorized into what three levels of priority

Informal process of giving motivational direction positive reinforcement and constructive feedback to employees

Formal process that involves activities that assist participants and identifying and resolving personal behavior or career problems that are adversely affecting performance

Process to use to prepare capable individual’s for advancement within the organization through the direction of positive role model

The ability to reason and present a strong argument in favor of or against a position

Analysis of the principles of human conduct in order to be able to determine between right and wrong

What are the four general types of reasoning

A process that arrives at a general conclusion based on a foundation of specific examples or Data

The process of reaching a specific conclusion based on a general statement or principal

A process that is based on the relationshipBetween two or more events in such a way that it is obvious one cause the other to occur

Based on a comparison between two similar cases in furs that what is true in the first case will also be true in a second case

Reasoning that occurs when someone Attempts to persuade others without sufficient supporting evidence or by using irrelevant or inappropriate arguments

Company officers should remember that providing what is the bottom line in the fire and emergency services

A problem that is a recurring it may even be a symptom of a larger problem

A problem that may only occur once

Explains why members of a group may go along with that decision even when they believe it to be a bad one rather than dissent against to the group

Rule of conduct or procedure established by customer agreement or authority

Body of rules and principles governing the affairs of a community and enforced by the political judicial authority

The body of law that is based on tradition custom usage and decisions of the judicial court within a particular country society or culture

Deals with actual issues by establishing principles defining duties and obligations and creating and finding the limitations of rights within a society

Defines the judiciaryRules or mechanisms used to enforce substantive laws

Pertains to laws enacted by the legislative bodies of government

Pertains to the laws created by the government agencies and used to enforce and implement statutory laws

Protect society as a whole from wrongful actions also known as Penal law

Defines relationships between individuals or groups and helps to resolve disputes between parties

Means by which a society protects itself

Means by which individuals seek redress

Party who initiates a lawsuit before a court

Any person or institution against whom an action is brought in a criminal or civil court of law person being sued or accused

State of being legally obliged and responsible

Civil wrong or breach of duty to another person as defined by law

Affective or primary cause of loss or damage or an unbroken chain of events between the occurrence and resulting damage

Failure to exercise the same care that is a responsible prudent and careful person would under the same or similar circumstances

Commission of an unlawful act committed by a public official

And proper performance of a legal or lawful act

Failure to act one under an obligation to do so refusal to do what is a legal duty

Level of care a responsible person would use under similar circumstances standard of behavior upon which the theory of negligence is based

Doctrine that the federal state or provincial or local government is immune to lawsuit unless it gives is consent

Situation that occurs when one person is held responsible for the Actions or in actions of another individual also applies to the liability occurred by an organization for the actions or in actions of an employee

The civil rights act of 1964 placed what to following obligations on employers

A group characteristic that may not be used as a sole reason for an employment decision unless it constitutes a bona fide occupational qualification

Treating an applicant or employee differently than those of another race gender religion

Any overt unwanted or unwelcome sexual behavior or advances toward an Worker by someone who has the power to reward or punish the worker

Procedures and criteria recognized as acceptable practices but pier professional credentialing or accrediting organizations

What are the three most common forms of communication

Communication that takes place between two people who have established a relationship

The meaning idea or concept that a speaker is attempting to communicate to the listener

The path that a message takes between the sender and the receiver

Receives a message and decodes or interprets it

A factor that prevents the receiver from fully receiving a message

What are the five general purposes for interpersonal communication

A word that may not mean the same to all people

Word meanings or not specific or do not have a greed upon definitions

Meaning or generalizations rather than concrete or tangible meetings

Kinesics

Barriers to listening

What is derived because of the organizational structure of the department/organization also called organizational authority or position of power

What three sources is a legitimate power derived from

What are the three excepted types of formal speeches

These persuasive speech is based on the theory called what

He was a strong argument based on reliable data in order to create a change in my life behavior or attitude

Give the audience definitions descriptions explanations or information that teach a topic

Use humorous stories or anecdotes

Speeches prepared for all audiences and occasions but will not be affected because each audience and occasion is different

What is the first step in writing any document

How long is the average paragraph

What are transitional words

In private industry what is a quick and relatively simple way of transmitting a message within the organization

The majority of memos were emails are written to give the following six pieces of information

What is the result of a form report or it may be generated as part of a project or analysis

A review of the key points in airport, technical paper, beard specifications, or an analysis that provides an audience such as senior managers an opportunity to understand the main points of the document without having to read the entire document

Outlines activities propose for meeting or event

The accurate records of the topics covered decisions made in assignments given during meetings

What defines the needs of the department or organization and allows manufactures to the authorized distributor to decide if they can meet the specifications

Include the specific equipment requirements of the department organization plus the legal requirements of the finance or purchasing officer of the jurisdiction

Employees and members of the organization

Members of the general population who are beneficiaries of the services provided as well as responsible for providing the majority of the funds needed to operate

Members of a political body who govern the organization or influence it through legislation non-governmental agencies

Customers who want both tangible and intangible benefits

What benefit the organization by allowing customers to be involved in the decision making process

What is another source of information on the needs wants desires of customers

For the effective and efficient operation of any fire and emergency services organization and use of resources through stand or a systems what is essential

A guide to decision making within an organization

Determines whether current policies are effective and enforceable

Sometimes called organizational norms or past practices are a result of tradition within the organization

A detailed plan of action -A written communication that is similar and closely related to a policy

What is the first level of supervision within the organization

What are Based upon the authority delegated to the fire officer to implement organizational policies and procedures

What time can be defined as a planned quantitive allocation of resources for specific activities

Model or format which a budget process conforms

Description of how costs or revenues are divided between capital and operational purchase

Elements of the budget systems

What is the capital budget

What is an organizations operating budget used to pay for

An account who’s assets or managed by a trustee or a board of trustees for the benefit of another party

What are perpetual trusts

What are long term trusts

What are short term trusts

I find that is established to finance in account for the acquisition , Operation, and maintenance of the government facilities and services that are entirely or predominantly self supporting by the user fees such as water and sewer service

And entity that exist to furnish services to the population of a service area and charges a fee related to the cost of the service

The count that receives a specified amount of revenue that will be used in the future to pay off jurisdictions indebtedness

I promise to repay the principal along with interest on a specified date

Donations for subsidies from national or state governments

Mandated purchases or costs such as assessments to the sinking fund personal wages and personal benefits

Spending that occurs after fixed costs are paid main clued the purchase of new equipment for the upgrade or implementation of a new program

Justifying a budget request requires documentation supporting evidence

Refers to the fire and emergency services organization as well as the parent organization which it may be assigned

The final review that a budget request document receives

Do you leading cause a fire fighter fatalities

How long must exposure records be maintained

What is the smallest unit of the of an organization

Scalar structure

Those who deliver services to the public or external customers

Those who provide support to the lawn personnel or internal customers

Authority refers to the legal ability of an individual to make and implement decisions for which the individual is held accountable

Decisions are made by one person at the top of the structure

Decisions are allowed to be made at a lower level

A management principle that states that each subordinate must have only one supervisor

The pathway of responsibility from the top of the organization to the bottom and vice versa

When is subordinate sidesteps the immediate supervisor

When personnel are assigned by the supervisor to perform duties that fall under the authority of another supervisor

The number of subordinatesthat one individual can supervise

Dividing larger jobs into smaller tasks

At the broadcast level fire and emergency services organizations can be classified as what

Thai level is The most common jurisdiction for fire and emergency services organizations

State provincial emergency fire suppression company is organized for what

Responses under a mutual aid agreement are usually on a

One of the most effective teaching models and the one provided by Ifsta is

The basic to all teaching, is essentially a roadmap that guides the instructor, teacher, company officer through a topic

What allows interactions between a teacher and students, is also less formal approach to teaching, however it is not less structured

What discussion format will company officers most likely use where they act as a facilitator and present a topic to the students

The act of showing how to do something or have something operates or acts

What is Sometimes called company drills or essential for providing safe and efficient fire and emergency services

What involve small numbers of students performing a single task that requires only a few skills

What must be used by all federal agencies that receive federal funding

May involve multiple units agencies or jurisdictions in scenarios they require higher levels of cooperation and coordination

The most important resources available to the fire and emergency services, the personnel that compose the organization

What type of plan develop policies procedures and rules that are used frequently

What have a plan accomplish a specific objective such as development of a program project or budget

What type of plan chart the course of the organization over an indefinite future that is divided into a definite time

What type of plan focus on how objectives will be accomplish

creates an alternative plans that can be implemented in the event of uncontrollable circumstances

Planning that involves two distinct activities that occur at two different times; pre-incident and at the scene

Plans may be altered for what reasons

An experienced member of a unit who can provide personal instruction and encouragement to a new employee

What type of leave Is accrued by a employee based on the length of service and or labor management agreement

One of the greatest challenges to supervisors and managers in the past half century has been dealing with situations involving what

The US fire ministration estimates but how many firefighters in the US may be abusing drugs, and estimates how many of the total firefighters population has either use drugs or alcohol

An indication of a serious problem but employee is having trouble coping with or it may be the result of circumstances beyond the employees control

A type of behavior that occurs when people hide their own emotions so that others do not know how they feel

A type of behavior When people express their emotions openly by using threatening behaviors

A type of behavior that Occurs when people express their emotions honestly and defend the rights without hurting others

What is the main purpose of discipline ***test***

National Labour relations Board vs J Weingarten Guarantees the employee The right to union representation during what

A type of discipline that starts with training education to correct the first instance an employee fails to make performance standards or violate the rules of conduct

Progressive discipline involves what three levels

Contracts that you would not join a union

Was passed in 1938 to guarantee that workers in the private sector would receive overtime pay after 40 hours in one week

Provided specific penalties for NL RB violations, including fines and imprisonment

Required to join a union

Negotiation between organized employees and their employer to determine wages hours benefits and working conditions

A type of bargaining that requires both parties to continue really focus on the welfare of the public

A grievance must be initiated Within how many workdays

Concept where fire stations are house somewhere near the center of town, many times they serve the community as a gathering spots for citizens

One of the most cost-effective safety activities of any fire and emergency services organization to enhance our public image is

Systematic control of an organizations records finishers quick access to information

Exposure Records must be maintained for how long following the end of employment

Medical records are kept on all employees for the duration of their employment plus how many years after they retire ***test***

The entire process of gathering and evaluating information , Developing procedures based on that information and ensuring that the information remains current

What is the most useful information that company officers together during a pre-incident survey

Construction type that are made of non-compostable or limited combustible materials also called fire resistive construction

Similar to type one construction also called noncombustible or noncombustible/limited combustible

Exterior walls and structural members are made of non-combustible or limited combustible materials but interior structure may be completely or partially constructed of wood also called (ordinary construction)

Consist of exterior and interior walls That are non-combustible or limited combustible materials ( heavy timber)

Made entirely of or partially of a word or other approved combustible material (most single family dwelling homes)

Requires a three hour fire resistance rating of the frame and loadbearing walls, floors must have a two hour fire resistance rating, and Roofs must have a one and a half hour fire resistant writing

Structural framing loadbearing walls 2 hr rating. Floors must have 2 hour rating and roof must have one hour writing

Requires non-combustible materials similar to type one the structural elements must be of steel concrete or masonry

Requires approved noncombustible materials but the materials may have no assigned fire rating

Requires materials that will provide 1hr fire resistance throughout structure

Type 3 construction that lacks 1 hr rating

To qualify as heavy timber what is the smallest thickness the wood can be

Requires a one hour fire resistance rating for all structural elements except for non-bearing interior walls

May have no fire rating

What is the basic purpose of a roof

Sometimes called lamella roofsAre composed of a relatively short timbers of uniform length

In this type of construction plywood panels are supported by purlins between laminated wooden beams or gussetted wooden trusses that span from outside wall outside ***test***

More than 60% of the roof systems in the US are built using what

A rough drawing of a building that has repaired during the facility survey

What are the three major tasks with any pre-incident plan

The ability of a system to work with the use of parts or equipment from another system

Most portable radios have a very limited amount of transmitting and receiving power usually only

Typical wattage of a mobile radio

What converts the signal produced by ones have a device to A form compatible with another device

The name for any form of high speed Internet access they are at least 10 times faster than modems

What are the five C’s of radio communication

Responsible for the collection of population and dissemination of operational information in the preparation and documentation of the incident action plan

Responsible for all tactical incident operations includes branches divisions or groups of single resources

Responsible for providing facilities services and material support for the incident, includes the supply, food, ground support, communications, facilities, and medical units

Responsible friend financial, reimbursement in administrative services to support incident

Responsible for managing internal information and intelligence and operational security requirements supporting incident management activities

The number of direct subordinates that one supervisor can manage

Location from where all incident tactical operations are directed, located at or in the immediate vicinity of the incident site

Identifies incident priorities and objectives, we should dictate how tactical operations must be conducted

Dictates that each responder has only one supervisor

Contains information on the assigned radio tactical channels, section, branch, and division, and communication protocols for the incident

What involves the decisions resources and activities that require to control an incident

What is the result of incident stabilization

What is the order of organizational levels

Layman wrote a book called what _____describing considerations needed for analyzing any fire emergency situation what are the considerations he talked about

An incident action plan normally covers a single operational period Usually about how long

What zone is where a decontamination station is normally assembled

The zone that may include the incident command post, ric crew, PIO, rehab area, and the staging area for personal and equipment

What is always the first and the highest priority

What color smoke indicates that the pyrolysis(chemical change) is occurring

What color smoke indicates burning synthetic or petro chemical materials or a reaction in the air available to the fire

What density of smoke in the case burning petroleum based materials such as plastics or rubber

What density of smoke can indicate burning natural fiber materials

Separation between the under pressure( lighter air) and over pressure( heavier air) regions of a compartment

May indicate that the fire is in early stages of development

Could indicate that the compartment has not ventilated yet and that flash over is approaching

May indicate that they far as reaching backdraft conditions

Slow smooth movement of air toward a fire in the case that it is in what stage

Pulsation of airIndicate fuel rich in oxygen deficient condition that can result in what

Whistling noise created by the movement of air into the structure indicates what

Blackened are crazed glass indicates what

What indicates a temperature extreme and location of the neutral plane

Sudden he build it gives a very late indicator of what

What color flame indicates a reasonable air supply is reaching the fire

What color flame indicates that less air is reaching the fire and the fire is fuel driven

What color flame indicates that the material is exposed to the main body of fire are beginning tonight through pyrolysis

What color claim indicates incomplete combustion near the new truck lane and hide presents up and burn materials that Levelcan also indicate fire is fueled by natural gas

The overall plans for controlling an incident

Statements of measurable outcomes

Under no circumstances my fear than how many responders be left in a hazardous area

Involves a company officer Serving as the incident commander developing an IEP in performing active tasks such as advancing a hose line

Involves a company officer remaining at the mobile radio in the apparatus assigning tasks to units

How to transfer of command be done

It’s simple analogy that we used in transferring command

Defensive operations are justified in what conditions involving a structure

What are high rise structures considered in company officer

Indicates that an aircraft approaching the airport is in minor difficulty

Indicates that an aircraft approaching the airport is major difficulty example engine on fire faulty landing gear

IndicateThat an aircraft is involved in an accident on or near the airport

What is a legal term that refers to the handling and integrity of real evidence that his physical materials

What 2 legal cases and establish the requirement for warrants and see it before the investigation of a fire scene

Fires that do not involve a delivery human act to ignite or spread into an area

Fires such as those caused by lightning storms or floods

Fire set deliberately

A carbon-based remains of burned organic material

What burn patterns may be a indicator of the use of accelerants in starting a fire

Normal burn patterns inside structures form what from the point of origin

Swollen light bulbs usually point towards what

What tracks an item of evidence from the time it is found in until it is ultimately disposed of or return to its owner

Determines the presence of materials such as ignition devices or ignitable liquid that may be used as accelerants

Determines the Composition of an explosive and type of detonation device employed

Examines items such as damaged electrical wiring fibers tool Marks

Examines human DNA and skin

Analyzes body fluids

Identifies deceased victims

Determines the cause of death victims

Determines the presents poison in victims

What are the 2 primary types of repeater systems