Org Beh Ch 2

Differences in easily perceived characteristics such as gender race etc.

Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know on another.

Noting a difference between things; often we refer to unfair...which means making judgments about individuals based on stereotypes regarding their demographic group.

Judging someone on the basis of one's perception of the group to which that person belongs.

The degree which we internally agree with generally negative ...perceptions of our groups.

Personal characteristics such as age, gender, race, and length of tenure that are objective and easily obtained from personnel records (surface-level diversity)