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Dale Carnegie-WFIP

  1. 3 Fundamentals in Handling People
    • 1. Don't criticize, condemn or complain
    • 2. Give honest, sincere appreciation
    • 3. Arouse and eager want
  2. 6 Ways to Make People Like You
    • 1. Be interested
    • 2. Smile
    • 3. Remember their name
    • 4. Be a good listener
    • 5. Talk in terms of their interests
    • 6. Make other person feel important
  3. Win People to Your Way of Thinking (1/2) (6)
    • 1. Avoid argument
    • 2. Never say "you're wrong"
    • 3. Admit being wrong
    • 4. Begin friendly
    • 5. Get other person saying yes
    • 6. Let other person talk
  4. Win People to Your Way of Thinking (2/2) (6)
    • 1. Make them think it's their idea
    • 2. See from their side
    • 3. Be sympathetic
    • 4. Appeal to noble motives
    • 5. Dramatize
    • 6. Create a challenge
  5. Be a Leader (1/2) (5)
    • 1. Begin with praise
    • 2. Indirectly call out mistakes
    • 3. Talk about your own mistakes before criticizing
    • 4. Ask questions rather than give orders
    • 5. Let other person save face
  6. Be a Leader (2/2) (4)
    • 1. Praise every improvement
    • 2. Give the other person a good reputation to live up to.
    • 3. Make fault seem easy to correct
    • 4. Make other person happy to do your suggestion
Author
Jared023
ID
344705
Card Set
Dale Carnegie-WFIP
Description
book
Updated

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