ATI Leadership

  1. What is interpersonal conflict?
    Give an example
    • when 2 or more individuals have dif views.
    • contributes to burnout and stress.
  2. What is Intergroup conflict?
    Give an example
    Conflict with 2 or more groups, organizations or departments.

    "There is confusion as to whether it is the responsibility of the nursing unit or dietary deparment to pass meal trays to clients"
  3. What are the 5 stages of conflict?
    L- ?
    P
    F
    M
    C
    Latent-the actual conflict hasn't happened, but about to.
  4. What are the 5 stages of conflict?
    L-
    P-?
    F
    M
    C
    Perceive conflict-A nurse THINKS there is a conflict,, but there may not be.
  5. What are the 5 stages of conflict?
    L
    P
    F-?
    M
    C
    Felt conflict-Those involved begin to feel an emotional response to the conflict.
  6. What are the 5 stages of conflict?
    L
    P
    F
    M-?
    C
    Manifest Conflict- Actions are taken, which could be positive or there could be debate and arguments
  7. What are the 5 stages of conflict?
    L
    P
    F
    M
    C-?
    Conflict aftermath-completion of the conflict, which could be positive or neg(which could cause workplace tension)
Author
NurseAnnaS
ID
343966
Card Set
ATI Leadership
Description
Leadership
Updated