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Triangle of Leadership
- Trust and Respect
- Leadership Skills
- Effective Leadership
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True Respect based on three competencies:
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Personal competency:
Refers to an individuals own internal strengths, capabilities, and character
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Technical competency:
An individual's ability to perform tasks that require specific knowledge or skills
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Social competency:
Person's ability to interact effectively with other people
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CRM
Crew Resource Management
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The focal point of CRM in conflict resolution:
Focus on what is right, not who is right
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Brunacini's Mantra
Risk a lot to save a savable life, take a calculated risk to save a savable property, and risk nothing to save what is already lost
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All followers should consider self assessment in four critical areas:
- Physical condition
- Mental condition
- Attitude
- Understanding human behavior
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Followership
Encompasses the appropriate actions of those who are led
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Crew Resource Management Model (CRM) covers six areas:
- Communication skills
- Teamwork
- Task allocation
- Critical decision making
- Situational awareness
- Debriefing
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Task Allocation
Dividing responsibilities among individuals and teams in a manner that allows for task accomplishment
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First Step in CRM task allocation phase:
Knowing one's own limits and the capacity of the team
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Recognition-primed Decision Making (RPD)
Describes how commanders can recognize a plausible plan of action
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Naturalistic Decision Making
Describes commanders making decisions in their natural environment
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Situational Awareness
The accurate perception of what is going on around you
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Six Steps to Maintain Emergency Scene Situational Awareness
- Fight the fire
- Assess the problems in the time available
- Gather information from all sources
- Choose the best option
- Monitor results and alter the plan as necessary
- Beware of situational awareness loss factors
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Situational Awareness Loss Factors
- Ambiguity
- Distraction
- Fixation
- Overload
- Complacency
- Improper procedure
- Unresolved discrepancy
- Nobody fighting the fire
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Crew Mental Joggers
- What do we have here?
- What's going on here?
- How are we doing?
- Does this look right?
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Personal Mental Joggers
- What do I know that they need to know?
- What do they know that I need to know?
- What do we all need to know?
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Five step model for debriefing
- Just the facts
- What did you do
- What went wrong
- What went right
- What are we going to do about it
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Major risks of firefighting
- Explosion
- Collapse
- Falls
- Falling objects
- Rollover
- Flame-over
- Flashover
- Backdrafts
- Fire
- Smoke
- Heat
- Disorientation
- Electrocution
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NFPA 1500
Standard on Fire Dept Occupational Safety and Health
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Firefighting Priorities
- Life
- Fire containment
- Property protection
- Reduction of environmental impact
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15 Dangerous Fireground Tactics
- Collapse rescue operations
- Responding/returning to alarms
- Searching for a fire
- Advancing an attack hoseline
- Operating on a peaked roof
- Operating above a fire
- Cellar fires
- Propane gas tank fires
- Wildfires
- Aerial ladder operations
- Forcible entry
- Master stream operations
- Outside venting
- Fire escape operations
- Overhauling
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Number of firefighter deaths trending downwards from:
100 each year to less than 75 each year today
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Firefighter injuries in 2012
69,400
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Major types of injuries on the fire ground
- Strains
- Sprains
- Wounds
- Cuts
- Bleeding
- Thermal stress
- Burns
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BLEVE
Boiling Liquid Expanding Vapor Explosion
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Enclosed Structure fire dangers:
BLEVE, gas explosions, and backdraft smoke explosions
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Collapse risk
- Inside: floor, roof, wall, and ceiling
- Outside: wall
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Firefighting during early stage of fire:
- Higher risk than later stages of a fire
- Dangers of: flashover, rollover, flameover, and smoke explosions
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Building collapse rescue operation dangers
- Peril of secondary collapse
- Explosions
- Possibility of gas-fed rapid fire spread
- Electricity
- Heavy construction equipment
- Search below-grade areas
- Falls, cuts, abrasions
- Uncoordinated operations
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Responding and returning to alarms:
- Results in 25% of all firefighter deaths
- Speeding and failure to use seatbelts
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Dangers searching for the location of a fire at a scene
- Firefighter operating w/o hoseline
- Firefighters have become lost in smoke, burned to death by flashover, and blown out of building by explosions
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Most dangerous area of a burning building
Area directly above a fire
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Second greatest killer of firefighters:
Fighting wildfires; After residence fires, more firefighters are killed each year battling wildfires
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British 5 Step Rescue Plan used during WWII
- Reconnaissance
- Rescue surface victims
- Search voids and crevices
- Tunnel and trench to buried victims
- Remove general debris
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US 8 Step Plan
- Secure the area
- Survey and perform size-up
- Shut off utilities
- Rescue surface victims
- Search voids and crevices
- Call a time-out in order to withdraw and perform safety size up
- Tunnel and trench to buried victims
- Remove general debris
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Greatest danger at a collapse:
Secondary collapse
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2nd greatest danger performing collapse rescue
Explosion
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Law of the Lid
Leadership ability determines a person's level of effectiveness
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Law of Influence
The true measure of leadership is influence - nothing more, nothing less
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On average each year _____ of total fatalities happen when responding to and from alarms.
25%
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Firefighter deaths and injuries that occur from responding and returning to and from alarms can be attributed to:
- Speed
- Lack of seat belts
- Dangerous intersections
- Firefighter's attitudes
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Law of Process
Leadership develops daily, not in a day
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Law of Navigation
Anyone can steer the ship, but it takes a leader to chart the course
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Law of Addition
Leaders add value by serving others
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Law of Solid Ground
Trust is the foundation of leadership
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Law of Respect
People naturally follow leaders stronger than themselves
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Law of Intuition
Leaders evaluate everything with a leadership bias
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Law of Magnetism
Who you are is who you attract
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Law of Connection
Leaders touch a heart before they ask for a hand
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Law of the Inner Circle
A leader's potential is determined by those closest to him
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Law of Empowerment
Only secure leaders give power to others
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Law of the Picture
People do what people see
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Law of Buy-in
People buy into the leader, then the vision
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Law of Victory
Leaders find a way for the team to win
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Law of the Big Mo
Momentum is a leader's best friend
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Law of Priorities
Leaders understand that activity is not necessarily accomplishment
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Law of Sacrifice
A leader must give up to go up
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Law of Timing
When to lead is as important as what to do and where to go
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Law of Explosive Growth
To add growth, lead followers - to multiply, lead leaders
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Law of Legacy
A leader's lasting value is measured by succession
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Back-up firefighter should be positioned:
On the officer's side of the apparatus
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Three Deadly Flash Phenomena:
- Rollover
- Flashover
- Flameover
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Rollover
- Sudden, sporadic flash of flame mixed with smoke that appears at the upper ceiling level
- Warning sign before flashover
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Flashover
- Explosion of a smoke-filled room into flame
- Takes place after rollover
- At approx. 932oF
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Three identifiable stages of a fire:
- Growth stage
- Fully developed stage
- Decay stage
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Point of no return
5' to 10' into the room from the doorway
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A firefighter can crawl ______
- 2 1/2' per second
- Takes a firefighter 5 sec to retreat 10'
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Disorientation:
Loss of direction due to loss of vision
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Search line
- 100' of small diameter rope w/metal snap clip at one end
- Necessary to safely search smoke-filled floor in high rise building
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Controlling the door
Force the door and then keep it closed until a hoseline is ready
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Upper limit heat that can be tolerated on unprotected skin
248oF
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Ceiling level flames can be ________ and steam created by vaporization can be _______
1000oF; 500oF
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Floor beams that are most suspect to collapse:
Those supporting the bathrooms and kitchens
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Master streams must be coordinated between:
- IC outside at command post
- Interior operations officer in charge of hose team
- Officer/firefighter operating master stream
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Most effective way to extinguish a fire:
- Hoseline attack:
- Saves the most lives
- Best method to reduce property damage
- Prevents spread of flame, smoke, and heat
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Causes of death and injury advancing Attack Hoseline
- Rollover
- Flashover
- Backdraft explosion
- Overcrowding
- Wind blowing fire
- Passing fire
- Ceiling collapse
- Floor collapse
- Master streams
- Incorrect size-up from interior
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Most deadly side of fire:
Side above the fire
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Convection
Transfer of heat via fluid or gas
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Three types of stairs:
- Open - most dangerous
- Enclosed - protection when door is closed
- Smoke-proof tower - safest
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Operating above the fire - most dangerous building construction:
- Wood frame
- Ordinary construction
- Heavy timber
- Non-combustible
- Fire-resistive
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Precautions when going above a fire:
- Notify command
- Let hoseline officer know about above crew
- When possible, assign firefighter at foot of stairs to warn above crew
- If possible assign one/two extra firefighter to assist hoseline crew
- Locate "safe" room above fire if conditions deteriorate
- Above fire crew must have portable radio
- When operating above fire - 1st locate second exit, before searching for victims
- Stay close to and face wall when climbing or descending stairway
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Five types of peaked roofs:
- Gable
- Shed
- Hip
- Gambrel
- Mansard
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Evaluate critical parts before operating on roof:
- Decking
- Support system - trusses, rafters, planks and beams
- Slope
- Surface
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Three most common types of roof systems used to support peaked roofs
- Lightweight truss - most prone to collapse
- Plank-and-beam
- Rafter construction
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30o roof slope
Max angle for walking on roof w/o roof ladder
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45o roof slope
Max angle for safe roof ladder operations
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Over 45o roof slope
Should operate from aerial ladder rungs
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Below grade dangers:
- Crawl spaces - least hazardous
- Basements
- Cellars
- Subcellars - most dangerous for firefighters
- Vaults
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Cellar
A floor area that has more than half its height below grade
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Explosion
The rapid ignition of a combustible gas/air mixture that results in shock waves, structural collapse, and heat release
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Last line of defense against an explosion:
Protective clothing
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A flammable gas/air mixture, even confined to less than _____% of the volume of an enclosure, can cause an explosion.
25%
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Flowing the floor
- Used when first floor above below grade fire becomes too dangerous b/c of collapse risk
- Water is flowed across the floor above a cellar fire
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A fog stream at a _____o fog pattern will provide the greatest cooling effect
30
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Three types of wildfires:
- Ground fires
- Surface fires
- Crown fires
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Ground fires:
Bog fire - slow-spreading, smoldering fire; burning in dried, decomposed leaves and twigs on the ground
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Surface fires:
Brush fire - often fast moving; burning in grass, grain fields, scrub oak, hemlock, pine, chaparral, or marsh weed
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Crown fire:
Forest fire - a treetop fire; spreads flame from treetop to treetop; most caused by vertically spreading brush fires
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Most dangerous area of a brush fire:
Head is most dangerous; area where firefighters are killed or injured
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Area of a brush fire where command and rehab are set up
The rear, upwind area
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The safest position of a brush fire:
- The burned area; some hazards still exist:
- Asphyxiation
- Reduced visibility
- Heat
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Three common injuries during brush firefighting:
- Eye injuries
- Falls
- Heat exhaustion
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Master streams
- More than 300gpm (1 ton of water per min)
- Fog streams that deliver more than 300gpm
- Solid stream nozzle of 11/2 or larger
- Ground
- Aerial
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Most dangerous wall collapse
90o - creates the largest collapse zone
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Collapse zone
Danger zone a distance of one to two times the height of the wall
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Typical reach of hoseline
- Handline - 50'
- Master stream - 100'
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Dual aerial master streams can deliver ______
up to 4 tons of water per minute
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Most effective method of extinguishing a building fire
An interior attack
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Five Practices
- Model the Way
- Inspire a Shared Vision
- Challenge the Process
- Enable Others to Act
- Encourage the Heart
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Model the Way
- - clarify values by finding your voice and affirming shared values
- - set the example by aligning actions with shared values
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Inspire a Shared Vision
- - Envision the future by imagining exciting and ennobling possibilities
- - Enlist others in a common Vision by appealing to shared aspirations
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Challenge the Process
- Search for opportunities by seizing the innitiave and looking outward for innovative ways to improve
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Enable Others to Act
- - Foster collaboration by building trust and facilitating relationships
- - Strengthen others by increasing self determination and developing competence
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Encourage the Heart
- - Recognize contributions by showing appreciation for individual excellence
- - Celebrate the values and victories by creating a spirit of communnity
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CAL - Characteristics of Admired Leaders - Top 4
- Honest
- Competent
- Inspiring
- Forward-looking
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The single most important factor in leader-constituent relationship
Honesty
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Leadership competence
Refers to the leaders track record and ability to get things done
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The Kouzes-Posner First Law of Leadership
If you don't believe the messenger, you won't believe the message
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The foundation of leadership
Credibility
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How do you know credibility when you see it?
- They practice what they preach
- They walk the talk
- Their actions are consistent with their words
- They put their money where their mouth is
- They follow thru on their promises
- They do what they say they will do
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Kouzes-Posner 2nd Law of Leadership
- Do What You Say You Will Do
- DWYSYWD
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Most signal sending actions that demonstrate you live the values:
- - How you spend your time
- - What you pay attention to
- - The language you use (words and phrases)
- - The way you handle critical incidents
- - Your openness to feedback
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Single clearest indicator of what is important to you:
How you spend your time
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Leadership Golden Rule
Only ask others to do something you are willing to do yourself
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Leaders make a commitment to Envision the Future by mastering these two essentials:
- - Imagine the possibilities
- - Find a common purpose
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Ways to heighten your capacity to imagine exciting possibilities and discover the central theme of your life
- - Reflect on your past
- - Attend to the present
- - Prospect the future
- - Express your passion
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Common themes that bring meaning to work and life
- - Integrity: pursuing values and goals congruent with their own
- - Purpose: making a significant difference in the lives of others
- - Challenge: doing innovative work
- - Growth: learning and developing professionally and personally
- - Belonging: engaging in close and positive relationships
- - Autonomy: determining the course of their own lives
- - Significance: feeling trusted and validated
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VUCA
- - V: volatile
- - U: uncertain
- - C: complex
- - A: ambiguous
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Enlist Others
- - Appeal to common ideals
- - Animate the vision
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V-S-E-M
- Vision
- Strategy
- Execution
- Metrics
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Enlist Others: Practice 2 - Inspire a Shared Vision
- - Appeal to common ideals
- - Animate the vision
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Appeal to Common Ideals
- - Connect to what's meaningful to others
- - Take pride in being unique
- - Align your dream with the people's dream
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Animate the Vision
- - Use symbolic language
- - Create images of the future
- - Practice positive communication
- - Express your emotions
- - Speak genuinely
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Clarify Values: Practice 1 - Model the Way
- - Find Your Voice
- - Affirm Shared Values
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Find Your Voice
- - Let your values guide you
- - Say it with your own words
- - Find commitment through clarifying values
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Affirm Shared Values
- - Give people reasons to care
- - Forge unity, don't force it
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Set the Example: Practice 1 - Model the Way
- - Live the Shared Values
- - Teach Others to Model the Values
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Live the Shared Values
- - Spend you time and attention wisely
- - Watch your language
- - Ask purposeful questions
- - Seek feedback
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Teach Others to Model the Values
- - Confront critical incidents
- - Tell stories
- - Reinforce through systems and processes
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Envision the Future: Practice 2 - Inspire a Shared Vision
- - Imagine the Possibilities
- - Find a Common Purpose
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Imagine the Possibilities
- - Reflect on your past
- - Attend to the present
- - Prospect the future
- - Express your passion
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Find a Common Purpose
- - Listen deeply to others
- - Make it a cause for commitment
- - Look forward in times of rapid change
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Searching for Opportunities: Practice 3 - Challenge the Process
- - Seize the Initiative
- - Exercise Outsight
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Seize the Initiative
- - Make something happen
- - Encourage initiative in others
- - Challenge with purpose
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Experiment and Take Risks: Practice 3 - Challenge the Process
- Generate small wins
- Learn from experience
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Generate small wins
- Build psychological hardiness
- Break it down and accentuate progress
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Learn from Experience
- Be an active listener
- Create a climate for learning
- Strengthen resilience and grit
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Foster Collaboration: Practice 4 - Enable Other to Act
- Create a Climate of Trust
- Facilitate Relationships
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Create a Climate of Trust
- Invest in trust
- Be the first to trust
- Show concern for others
- Share knowledge and information
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Facilitate Relationships
- Develop cooperative goals and roles
- Support norms and reciprocity
- Structure projects to promote joint effort
- Encourage face-to-face and durable interactions
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Strengthen Others
- Enhance Self-determination
- Develop Competence and Confidence
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Enhance Self-determination
- Provide choices
- Structure jobs to offer latitude
- Foster accountability
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Develop Competence and Confidence
- Educate and share information
- Organize work to build competence and ownership
- Foster self-confidence
- Coach
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Recognize Contributions: Practice 5 - Encourage the Heart
- Expect the Best
- Personalize Recognition
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Expect the Best
- Show them you believe
- Be clear about goals and rules
- Provide and seek feedback
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Personalize Recognition
- Get to know constituents
- Be creative about incentive
- Just say thank you
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Celebrate Values and Victories
- Create a Spirit of Community
- Be Personally Involved
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Create a Spirit of Community
- Celebrate accomplishments in public
- Provide social support
- Have fun together
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Be Personally Involved
- Show you care
- Spread the stories
- Make celebrations part of organizational life
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Psychological hardiness
People who experience a high degree of stress and yet can cope with it in a positive manner
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Three factors to building psychological hardiness:
- Commitment
- Control
- Challenge
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