Org Beh Ch 1 & 2

The study of individuals and groups within an organizational context, and the study of internal processes and practices as they influence the effectiveness of individuals, teams, and organizaitons

The process of developing ideas and a vision, living by values, influencing others, and making hard decisions about human and other resources

A person who exhibits the key attributes of leadership-- ideas, vision, values

Directs, controls, and plans the work of others and is responsible for results

The right to make decisions

Assigment for achieving a goal

Acceptance of success or failure

The knowledge, skills and abilities to incorporate values and principles that distinguish right from wrong when making decisions and choosing behaviors

Knowledge, skills, and abilities to assess your personal strengths and weaknesses, set and pursue professional and personal goals, and engage in new learning

Knowledge, skills, and abilities to value unique individual, group, and organizational characteristics, embrace such characteristics as potential sources of strength

Primary: age, race, ethnicity

Secondary: education, work experience, income

Knowledge, skills, and abilities to recognize and embrace similarities and differences among nations and cultures

Knowledge, skills, and abilities to use all the modes of transmitting, understanding, and receiving ideas, thoughts (verbal, nonverbal) for accurately transferring and exchanging information

Skills to develop, support, and lead groups to achieve goals

Recognize and implement needed adaptations or entirely new transformations in the people, tasks, strategies, structures, or technologies

Process of employing people, training and compensating them, developing policies relating to people, and developing strategies to retain employees

• Internal factors including:
• staffing
• policies
• retention

• External factors:
• globalization
• offshoring
• healthcare costs

• Cost containment: health-care costs, affordable health care act
• Technology
• Economy
• Changing and diverse workforce
• Ethics

Heredity: nature; genetics is a big part of personality (twin research) 

Environment: nurture; family (tight knit group that help develop you); group membership (people you spend time with-- natural to change based on the group); life experiences

These are a spectrum. One is not better or worse.

• Emotional stability
• Agreeableness
• Extraversion
• Conscientiousness (risk)
• Openness

Conscientiousness

Degree to which individuals believe that they can control events affecting them

• Belief that one's life is determined (controlled) primarily by one's own behavior and actions
• You create your own opportunities
• These people tend to perform better and are more social

• Belief that one's own life is determined (controlled) primarily by chance, fate or other people
• Looking at other reasons other than themselves
• Needs structure and framework to thrive

When work is simple

• Self awareness
• Social empathy 
• Self-motivation
• Social skills

Leaders need to know how they will react in situations

Sensing what others need in order for them to develop

• Individualism-Collectivism
• Power distance
• Uncertainty Avoidance
• Gender role orientation
• Long-term orientation

• Affective 
• Cognitive
• Behavioral

Feelings, sentiments, moods about some specific person or idea

Thoughts, opinions, knowledge held by the individual about a specific person, idea, or event

Predisposition to act on a favorable or unfavorable evaluation to a specific person, idea, event or object

Person's willpower (determination) and waypower (road map) to achieve goals

Reflects the extent to which individuals find fulfillment in their work

• Important for HR!
• -performance is better if they are satisfied with their job

• Reduces turnover and absenteeism (expensive)
• Attracts people to work for their organization (people sell their jobs)
• Challenges employees to learn and grow (out of comfort but not breaking them)

• The strength of an employee's involvement in the organization and identification with it.
• Workers that go above and beyond