What primary goal does Kroger Company's QueVision system help accomplish?
A. Automatically return grocery carts from the parking lot to the store
B. Manage the number of open check-out lanes to adjust to customer volume.
C. Turn off the lights in refrigerated cases to save energy
D. Provide in-store wi-fi for shoppers
E. Inform store staff when to end their shifts
Manage the number of open check-out lanes to adjust to customer volume
Businesses in America spent approximately ____________ on hardware, software, and telecommunications equipment in 2017.
E.2.8% of total revenue
With new laws requiring the storage of emails and other important documents, information systems storage now exceeds approximately 4.7 ________.
When talking about changes related to information technology, the text identifies three interrelated changes that are responsible for the bulk of innovations. These include the mobile digital platform, the growth of cloud computing, and ________.
B.improved application software
D.the growing use of big data
the growing use of big data
Which of the following is a business driver which focuses on ways to achieve better efficiencies to increase profits?
A. Improved decision making
B. Operational excellence
C. New products, services, and business models
D. Competitive advantage
E. Customer and supplier intimacy
If a business competitor introduces an effective product or service (i.e., when Citibank first introduced the ATM), your need to follow is considered an example of which business driver?
A. Operational excellence
B. Customer and supplier intimacy
C. New business model
D. Improved decision making
Information systems help achieve many important business objectives. When a manager does not receive forecasts, sales projections, or appropriate dashboards, the business objective of ______________ is not achieved.
A. increasing operational excellence
B. increasing customer and supplier intimacy
C. competitive survival
D. improving decision making
E. enabling new products, services, and business models
improving decision making
An automobile rental company interested in learning and adapting to the needs of its clients is focusing on which business driver?
B. Improved decision making
C. Operational excellence
D. Customer intimacy
E. New products
Which is an example of a business using information systems for customer intimacy?
A.Verizon's web-based digital dashboard
B.Walmart's RetailLink system
C. Apple Inc.'s iPod
D. Mandarin Oriental Hotel's customer-preference tracking system
E.JCPenney's Supplier Information system
Mandarin Oriental Hotel's customer-preference tracking system
In its simplest form, ___________ represents streams of raw facts with limited usefulness until organized.
An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support which of the following?
A. Decision making and control in an organization
B. Creation of new products and services
D. Analysis of raw data
E. Communication and data flow
Decision making and control in an organization
Which term refers to converting raw data into a more meaningful form?
Which field deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in a firm?
A. Computer information systems
B. Management information systems
C. Information systems management
D. Information systems architecture
E. Information systems literacy
Management information systems
Information systems, management information systems, information technology, information management, and computer information systems are often confused with one another. Which of these focuses primarily on hardware and software?
A. Information management
B. Information technology
C. Management information systems
D. Computer information systems
E. Information systems
Which of the following is NOT an element of critical thinking?
A. Providing iterative feedback
B. Maintaining doubt and suspending judgment
C. Being aware of organizational and personal limitations
D. Testing alternatives and letting experience guide
E. Being aware of different perspectives
Providing iterative feedback
Which type of business problem falls under the organizational dimension?
A. Incompatibility of old systems
B. Rapid technological change
C. Inadequate database capacity
D. Outdated software
E. Complexity of task
Complexity of task
Which of the following is NOT a step in the problem-solving process?
A. Solution evaluation and choice
B. Problem identification
C. Solution analysis
D. Solution design
Which of the following is NOT considered a typical people problem?
A. Wrong incentives
B. Work environment
C. Difficulties of evaluating performance
D. Political conflict
E. Lack of employee training
The problem-solving model consists of problem identification, solution design, ________________, and implementation.
A. divergent thinking
B. systems analysis
C. summative evaluation
D. solution evaluation and choice
E. formative evaluation
solution evaluation and choice
In the problem-solving model, the phase where you identify as many possible solutions as possible would represent the ___________ phase.
A. solution design
B. solution evaluation and choice
C. systems analysis
D. summative evaluation
E. problem identification
The final phase of the problem-solving model is the ___________ phase.
A. solution evaluation and choice
B. solution design
C. problem identification
E. summative evaluation
Accountants rely heavily on information systems to do all of the following EXCEPT ________.
A. manage financial investments
B. organize data
C. perform financial analysis
D. create financial records
E. summarize transactions
manage financial investments
Which of the following is FALSE about the information systems occupations through 2024?
A. The information systems field is one of the most fast-changing and dynamic of all the business professions.
B. Software development jobs will grow by 17 percent.
C. Explosive growth of business information systems is due to the fact that information technologies are essential for achieving business firms' key objectives.
D. There will be a 12 percent growth rate in information systems managers and employees in the U.S.
E. Offshore outsourcing will decrease demand in the U.S. for managerial IS positions.
Offshore outsourcing will decrease demand in the U.S. for managerial IS positions
_____________ is the largest single group in the U.S. business labor force, and this group dramatically benefits from information to help with the decision-making process.
In the past five years, which field has undergone the most change because of technology?