occurs when you allow others to have their way rather than asserting your own point of view.
Avoiding
occurs when people nonassertively ignore or stay away from conflict.
Collaborating
Collaborating seeks win-win solutions to conflict. Collaborators show a high degree of concern for both themselves and others.
Competing
This win—lose approach to conflict involves high concern for self and low concern for others.
Complementary Conflict Style
the partners use different but mutually reinforcing behaviors.
Compromising
gives both people at least some of what they want, although both sacrifice part of their goals.
Conflict
"an expressed struggle between at least two Managing Interpersonal Conflicts 381 interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals."
Conflict Ritual
usually unacknowledged but very real patterns of interlocking behavior.
Crazymaking
It occurs when people have feelings of resentment, anger, or rage that they are unable or unwilling to express directly
Direct Aggression
occurs when a communicator expresses a criticism or demand that threatens the face of the person at whom it is directed.
Interdependence
Depending on each other.
Parallel Conflict Style
both partners shift between complementary and symmetrical patterns from one issue to another.
Passive Aggression
occurs when a communicator expresses hostility in an obscure or manipulative way.