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Context of Use
- Users
- Goals
- Tasks
- Social Environment
- Physical Environment
- Resources
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Persona
- Name
- Age
- Background
- Goals
- Aspirations
- Knowledge about & interest in interactive system
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Qualitative User Requirement
- Locate
- Recognise
- Understand
- Select
- Input (as part of task with IAS to meet user needs in specific context of use)
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Quantitative User Requirement = HCD quality objectives
- Usability (effectiveness, efficiency, satisfaction),
- UX
- accessibility
- avoidance of harm from use (measures of level of usability to meet user needs in specific context of use)
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Dialogue Principles
(ISO 9241-110)
- Suitability for the task
- Self-descriptiveness
- Conformity with user expectations
- Suitability for learning
- Controllability
- Error Tolerance
- Suitability for Individualisation
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Usability Test Plan
- Test goal
- number of participants
- length of session
- moderator name
- time plan
- optionally: cost estimate (incl. person hours)
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Usability Test Script
- Briefing
- Pre-Session Questions
- Usability Test Task(s)
- Post-Session Interview Questions
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Interdependence of human-centred design activities (ISO 9241-210 standard)
- Plan the HC design process
- Analysis: Understand & specify the context of use
- Specify the user requirements
- Produce design solutions to meet user requirements
- Evaluate the designs against user requirements
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Task Model
- IAS
- User
- Task
- Precondition
- Goal
- Subtasks
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ISO 9241
- software ergonomics
- HCD process
- displays & display-related hardware
- physical input devices
- workplace ergonomics
- environment ergonomics
- control centres
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UX Professional Responsibilities
- plan & manage HCD process
- identify & describe context of use
- derive user requirements
- create info architecture & nav structure
- define & conceive interactions with IAS (based on context of use & user requirements)
- UI design
- usability evaluations of UI at various stages of realisation
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UX Deliverables - Analysis
- - Context of use description
- - User group profiles
- - Task Models
- - As-is-Scenarios
- - Personas
- - User Journey Maps
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UX Deliverables - Design
- - Use Scenarios
- - Storyboards
- - Task Models
- - Info Architecture & Nav Structure
- - Style Guides
- - Wireframes
- - Low-fidelity prototypes
- - High-fidelity prototypes
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