HS102 Chapter 8 Vocabulary Words

  1. Listening
    As the process of making sense of others' messages.

    Occurs when the brain reconstructs these electrochemical impulses into a representation of the original sound and then gives them meaning.
  2. Hearing
    Is the process in which sound waves strike the eardrum and cause vibrations that are transmitted to the brain
  3. Mindless Listening
    occurs when we react to others' messages automatically and routinely, without much mental investment.
  4. Mindful Listening
    involves giving careful and thoughtful attention and responses to the messages we receive.
  5. Attending
    Needs, wants, desires, and interests determine what is attended to.
  6. Understanding
    Occurs when we make sense of a message
  7. Listening Fidelity
    to describe the degree of congruence between what a listener understands and what the message sender was attempting to communicate.
  8. Responding
    Giving observable feedback to the speaker
  9. Remembering
    Is the ability to recall information
  10. Pseudolistening
    Give the appearance of being attentive.
  11. Stage-Hogging
    try to turn the topic of conversations to themselves instead of showing interest in the speaker.
  12. Selective Listening
    Selective listeners respond only to the parts of your remarks that interest them, rejecting everything else.
  13. Insulated Listening
    Whenever a topic arises that they'd rather not deal with.
  14. Defensive Listening
    Defensive listeners take others' remarks as personal attacks.
  15. Ambushing
    Ambushers listen carefully to you, but only because they're collecting information that they'll use to attack what you say.
  16. Insensitive Listening
    Respond to the superficial content in a message but miss the more important emotional information that may not be expressed directly.
  17. Prompting
    Involves using silences and brief statements of encouragement to draw others out.
  18. Questioning
    Asking for information can help both the person doing the asking and the one providing answers. Aimed at understanding others.
  19. Counterfeit Questions
    Aimed at sending a message, not receiving one.
  20. Paraphrasing
    Statements that reword the listener's interpretation of a message
  21. Supporting
    Reveals a listener's solidarity with the speaker's situation.
  22. Analyzing
    the listener offers an interpretation of a speaker's message.
  23. Advising
    To help by offering a solution
  24. Judging
    Evaluates the sender's thoughts or behaviors in some way.
Author
davecowman
ID
338916
Card Set
HS102 Chapter 8 Vocabulary Words
Description
Chapter 8 Vocabulary Words
Updated