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Sequence of tasks of activities that take a set up inputs and convert them into desired outputs
Business Process
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3 Key Processes
- Procurement
- Fulfillment
- Production
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When the organization acquires the basic materials that is uses to produce goods
Procurement Process
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Computer-based systems that capture, store, and retrieve data associated with the process activities
Information Systems
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Three levels of enterprise systems
- Client
- Application
- Data Management
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Three layers of the client-server architecture
- Presentation
- Application
- Data
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Three stages of evolution
- 1. Stand Alone mainframe
- 2. Client-Server architecture
- 3.Service-Oriented architecture (SOA)
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Defines the organizational structure of the enterprise
-Data rarely changes
-Included definitions of companies, divisions, sales organizations, purchasing organizations, physical facilities
Organizational Data
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Defines key entities in an organization
-Data changes occasionally
-Customers:basic info,financial info
Products: basis description, purchasing data, sales data, manufacturing data
Employees: basic data, payroll, tax data
Master Data
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Data that is the consequence of day to day transaction
-Answers the Who, what, where, when, how, & how much of Sales, Purchase, Production
Transaction Data
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Enterprise Systems plays a vital role in these three areas
- 1. execute the process
- 2. capture and store process data
- 3. monitor process performance
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