-
All companies for profit or not for profit, service or good producing, are all interested in what?
adding value
-
All companies have what departments?
marketing, operations, management and finance
-
What are the difference between service companies and goods producing companies
- 1. In good producing output is tangible whereas in service companies it is intangible
- 2. Good producing companies have high uniformity of output whereas service companies have low uniformity
- 3. Productivity reporting is easier for goods producing companies
- 4. There is more customer contact in service industry
- 5. Ability to detect a problem before it goes out the door is easier in goods producing
-
In a standardized business would you have a low or a high amount of product categories?
In a customized business would you have a low or a high amount of product categories?
Standardized low amount of product categories.
Customized high amount of product categories.
-
In a standardized business would you have a low or a high volume of products?
In a customized business would you have a low or a high volume of products?
Standardized high volume of products
Customized low volume of products
-
In a standardized business would you have a low or a high cost/unit in products?
In a customized business would you have a low or a high cost/unit in products?
Standardized low cost/unit
Customized high cost/unit
-
In a standardized business would you have a low or a high price margin?
In a customized business would you have a low or a high price margin?
Standardized low price margin
Customized high price margin
-
In a standardized business would it take you a long time or a short time to train employees?
In a customized business would it take you a long time or a short time to train employees?
Standardized short time
Customized long time
-
In a standardized business would you have a low or a high skill level for workers?
In a customized business would you have a low or a high skill level for workers?
Standardized low skill level
Customized high skill level
-
In a standardized business would you sell your products at cheap or for expensive prices?
In a customized business would you sell your products at cheap or for expensive prices?
Standardized cheap prices
Customized expensive prices
-
Are companies moving towards standardization or customization?
customization
-
mass production:
System in which low-skilled workers use specialized machinery to produce high volumes of standardized goods.
-
Batch production:
the manufacturing technique of creating a group of components at a workstation before moving the group to the next step in production. It is used when a moderate volume of goods or services is desired, and it can handle a moderate variety in products or services. (Ex. bakeries, movie theaters, airlines, plays, concerts)
-
standardization:
refers to the extent to which there is absence of variety in a product, service, or process
-
mass customization:
A strategy of producing basically standardized goods, but incorporating some degree of customization.
-
delayed differentiation:
The process of producing, but not quite completing, a product or service until customer preferences are known. (cookie cutter specialized housing)
-
modular design:
A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged. (dell computers)
-
job shop:
It usually operates ona relatively small scale. It is used when a low volume of high-variety goods or services will be needed. Work includes small jobs.(Ex. tool and die shop able to produce 1ofakind tools, veterinarian's office)
-
contiuous production:
When a very high volume of nondiscrete, highly standardized output is desired, a continuous system is used. These systems have almost no variety in output and, hence, no need for equipment flexibility. (Ex. petroleum products, steel, sugar, flower)
-
projects:
Unique, one-time operations designed to accomplish a specific set of objectives in a limited time frame.
|
|
