Chapter 16

  1. promotion mix
    • The combination of
    • promotional tools an
    • organization uses.
  2. integrated marketing
    communication (IMC)
    • A technique that combines all
    • the promotional tools into one
    • comprehensive, unified
    • promotional strategy
  3. advertising
    • Paid, nonpersonal
    • communication through various
    • media by organizations and
    • individuals who are in some
    • way identified in the advertising
    • message.
  4. product placement
    • Putting products into TV shows,
    • movies, and other media where
    • they will be seen.
  5. infomercial
    • A full-length TV program
    • devoted exclusively to
    • promoting goods or services.
  6. interactive promotion
    • Promotion process that allows
    • marketers to go beyond a
    • monologue, where sellers try to
    • persuade buyers to buy things,
    • to a dialogue in which buyers
    • and sellers work together to
    • create mutually beneficial
    • exchange relationships.
  7. personal selling
    • The face-to-face presentation
    • and promotion of goods and
    • services.
  8. prospecting
    • Researching potential buyers
    • and choosing those most likely
    • to buy.
  9. qualifying
    • In the selling process, making
    • sure that people have a need
    • for the product, the authority to
    • buy, and the willingness to
    • listen to a sales message.
  10. prospect
    • A person with the means to
    • buy a product, the authority to
    • buy, and the willingness to
    • listen to a sales message.
  11. trial close
    • A step in the selling process
    • that consists of a question or
    • statement that moves the
    • selling process toward the
    • actual close.
  12. public relations (PR)
    • The function that evaluates
    • public attitudes, changes
    • policies and procedures in
    • response to the public's
    • requests, and executes a
    • program of action and
    • information to earn public
    • understanding and acceptance.
  13. publicity
    • Any information about an
    • individual, product, or
    • organization that's distributed
    • to the public through the media
    • and that's not paid for or
    • controlled by the seller.
  14. sales promotion
    • The promotional tool that
    • stimulates consumer
    • purchasing and dealer interest
    • by means of short-term
    • activities.
  15. Sampling
    • A promotional tool in which a
    • company lets consumers have
    • a small sample of a product for
    • no charge
  16. word-of-mouth promotion
    • A promotional tool that
    • involves people telling other
    • people about products they've
    • purchased.
  17. viral marketing
    • Any strategy that encourages
    • people to pass on a marketing
    • message to others, creating
    • exponential growth in the
    • message's influence as the
    • message reaches thousands,
    • to millions.
  18. podcasting
    • A means of distributing
    • multimedia digital files on the
    • Internet for downloading to a
    • portable media player.
  19. push strategy
    • Promotional strategy in which
    • the producer uses advertising,
    • personal selling, sales
    • promotion, and all other
    • promotional tools to convince
    • wholesalers and retailers to
    • stock and sell merchandise.
  20. pull strategy
    • Promotional strategy in which
    • heavy advertising and sales
    • promotion efforts are directed
    • toward consumers so that
    • they'll request the products
    • from retailers.
Author
davecowman
ID
335854
Card Set
Chapter 16
Description
Chapter 16 Vocabulary
Updated