Good Leaders 2017 Exam

  1. “In a world where people spend much of their time shoring up their weaknesses, your focus on ____ will set you apart from others.”





    p70
    B)  maximizing your strengths
  2. “In a world where people spend much of their time shoring up their weaknesses, your focus on ____ will set you apart from others.”





    p70
    C)  maximizing your strengths
  3. “Staying in your strengths also gives you ____.”





    p71
    B)  opportunities
  4. “The more you focus on your strengths, the better you will be positioned to ____:





    p71
    A)  see and seize opportunities as they arise.”
  5. “Good leaders naturally ____.”





    p73
    C)  look to the future
  6. “Success is a ____.”





    p76
    D) relationship game
  7. “Few things will pay you bigger dividends in life than the time and trouble you take to understand people and ____.”





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    D)  build relationships
  8. Which of the following is not one of the Values of Questions?




    E) Questions Create Cohesive Teams and Enhance Success
  9. “The greatest problem with communication is ____.”




    p16
    D) the illusion that it has been accomplished
  10. Which of the following is not one of the Values of Questions?






    p8
    D) Questions Aid Us in Finding Leaders
  11. What is the key to shared thinking?





    p45
    B)  Asking the right people the right questions.
  12. While personal maturity may mean being able to see beyond yourself, leadership maturity means ____.





    p46
    C)  considering others before yourself
  13. It’s easy for a leader to ____. That’s why I need to check my motives daily. I never want to put my leadership ahead of the people I lead.





    p53
    D)  lose focus
  14. Leaders are always in danger of ____





    p54
    A)  abusing their power.
  15. All of the following are “Three Questions People Ask of Their Leader”, EXCEPT:





    p54
    C) Will you listen to me?
  16. When leaders learn and live good values, they make themselves more valuable and ____





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    C)  lift the value of other people.
  17. “Just as leaders are vulnerable to acting for their personal advantage, they are also susceptible to ____.





    p56
    D)  having an overblown sense of their own importance
  18. Good leaders need to exhibit three important qualities.  All of the following are these qualities, EXCEPT:





    p56
    A) Motivation: Building on the Desire to Advance Despite All Else
  19. All of the following are "Questions You Need to Ask Yourself", EXCEPT:




    A) Am I Reaching My Full Earning Potential? A Question of Self Importance
  20. All of the following are "Questions You Need to Ask Yourself", EXCEPT:



    C) Am I Choosing the Right People to Advance My Agenda? A Question of Self Importance
  21. The most important investment you and I will ever make is in ____.





    p48
    D)  ourselves
  22. Maxwell encourages others to invest in themselves.  Why do some, and not others make this investment?  Maxwell believes three main factors come into play.  All of the following are factors, EXCEPT:





    p48
    D) Your Experiences: How Well Rounded You Are (I made this up.)
  23. Maxwell says leaders need to figure out what they can do to make their team better, to add value to the players and promote teamwork. Maxwell suggests 4 things for adding value. Every day, Maxwell tries to do all of the following, EXCEPT:






    p63
    B) Replace People Who Don't Share the Team's Vision
  24. Of all the questions Maxwell asks himself as a leader, this one has done the most to help him reach his potential. 





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    A)  Am I Staying in My Strength Zone? A Question of Effectiveness
  25. Poet and critic Samuel Johnson wrote, “Almost every man wastes part of his life in attempts to..." do what?





    p69
    C) display qualities he does not possess
  26. As part of question 6 that Maxwell asks himself as a leader (Am I Taking Care of Today? A Question of Success) he says that to best use his time correctly, there are five areas where he wants to make sure he is taking care of business.  All of the following are included, EXCEPT:







    p73
    E) Finances
  27. In regards to Maxwell's seventh question he asks himself (Am I Investing My Time with the Right People? A Question of ROI) what is the greatest legacy any leader can leave?





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    A) the other leaders he raises up
  28. People often ask Maxwell how to find great leaders. The answer is simple.  What is it?





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    A)  know what a great leader looks like
  29. If you want to become a better leader, you must do what?





    p86
    D)  become a better listener
  30. What are the three levels of listening in correct order from lowest level to highest?





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    A) Internal Listening, Focused Listening, Global Listening
  31. The lowest level of listening is entirely focused on ourselves. We may be hearing information from others, but we pay attention only in terms of how we are affected by what the other person says. What is the lowest level of listening?




    p87
    B) Internal Listening
  32. When listening at this level, we tune in to not only their words, but also their emotions, inflection, facial expressions, posture, and so on.  Maxwell calls it listening with emotional intelligence. The listener is acutely aware of the impact that his or her response and interaction is having on the person speaking.
    People capable of engaging at this level are great conversationalists and good friends.  What level of listening is this?





    p88
    A) Focused Listening
  33. This level of listening takes into account the action, inaction, and interaction of the people involved, but it also takes in the environment and all that it entails. In addition, it relies heavily on the listener’s intuition.  Performers develop a strong sense of this level of listening. Stand-up comedians, musicians, actors, training presenters—all have the ability to instantly read a room and monitor how it changes in response to what they do. What level does this describe?




    p88
    A) Global Listening  (the highest level)
  34. If you want to benefit from being a good questioner, you must become an even better ____. 



    4) speaker
    p90
    B)  listener
  35. Maxwell says that listening has so many positive benefits (discusses three) and lists all of the following, EXCEPT:




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    A) Listening Leads to Great Questions
  36. One of the best ways to persuade others is ____.





    p90
    A) by listening
  37. Maxwell developed a list of three questions to assist him in becoming and remaining a good listener.  All of the following are on his list, EXCEPT:




    p93
    D) Do I listen with my heart?
  38. “Max De Pree said, “The first responsibility of a leader is to ____.” That can happen only when the leader is willing to hear and face the truth.”




    p93
    D)  define reality
  39. The question Maxwell asks most often is ____ 




    p98
    B)  What do you think?
  40. Which of the following is true of making decisions?




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    B)  Decisions should always be made as close to the problem as possible.
  41. Asking, what question not only helps others, but also helps prevent leaders from developing a positional mind-set whereby they start thinking they are somehow “over” or better than everyone else on the team.” (Sound familiar?)





    p107
    B)  How can I serve you?
  42. Good leaders ask great questions that inspire others to ____, do more, and become more.





    p95
    C) dream more, think more, learn more
  43. One of the questions Maxwell asks of his team is, "Did We Exceed Expectations?"  He says that one of the most important things you can do as a leader is make sure you and your organization are ____.





    p110
    B)  delivering what you promised
  44. Maxwell asks his staff this question all the time because it keeps them sharp and growing. It prompts people to evaluate their experience and make an assessment. All of the following are questions he asks, but which best fits the above description?





    p113
    D) What did you learn?
  45. Maxwell often says, experience isn’t the best teacher — ____ experience is. 
    a) evaluated
    b) continual
    c) shared
    d) new
    p113
    evaluated
  46. Maxwell's daily goal is to add what to other people?  This is also one of the questions he asks his staff - Did we add ____?





    p115
    C) value
  47. Maxwell says that by asking one question we can make the most of our experiences.  This is also a question Maxwell asks of his team.  All of the following are questions Maxwell asks his team.  Which fits above the best?






    p118
    A)  How do we maximize this experience?
  48. The question Maxwell asks his team most frequently after "What do you think?" is ____. All of the following are questions Maxwell asks of his team.  Which one fits best?



    D) What am I missing?
  49. Two of the fastest ways to connect with another person are to ask questions and to ____.





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    D)  ask for help
  50. Creating an environment where people are willing to ask and answer questions leads to high morale and ____.





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    C)  positive results
  51. How to Create an Environment That Values Questions

    Creating an environment where people are willing to ask and answer questions leads to high morale and positive results. Maxwell lists four ways to accomplish this.  All of the following EXCEPT:





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    A) Value the learning process
  52. Why Does Leading Myself Seem More Difficult than Leading Others?  To answer this question, Maxwell says "To lead yourself successfully, you must identify your ____ and deal with them effectively.”





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    C)  blind spots
  53. To lead yourself successfully, you must identify your blind spots and deal with them effectively. To help you do that, Maxwell discusses the four most common and destructive blind spots among leaders.  They are:




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    A) a singular perspective; insecurity; an out of control ego; weak character
  54. No matter how a conversation begins, you end up talking about your favorite subject.
    You are always right.
    These are traits of which of the following four "blind spots" Maxwell says a leader must identify to lead himself effectively.





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    C) a singular perspective
  55. Insecurity is one of the "blind spots" Maxwell discusses.  Insecure leaders continually do what?





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    B)  think of themselves first
  56. You have a hard time giving credit to others?
    You keep information from your staff?
    You try to keep your staff away from good leaders?
    You are threatened by the growth of others.
    These are traits of which of the following four "blind spots" Maxwell says a leader must identify to lead himself effectively.




    p152
    C) insecurity
  57. You think no one else can do as good a job as you.  Others are always to blame when things go wrong.  Other peoples ideas are inferior to yours.  Other people often feel put down or insulted by you.  These are traits of which one of the following four "blind spots" Maxwell says a leader must identify to lead himself effectively.




    p154
    A) an out of control ego (wow.  i wonder where I've seen this before in my agency?)
  58. When ____ are in alignment, a person becomes focused and his character is strengthened.





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    B)  values, thoughts, feelings, and actions
  59. Passion gives a leader sustainability.  Passion gives you two vital leadership characteristics: ____.





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    B)  energy and credibility
  60. Maxwell was asked the question "What gives a leader sustainability?"  He says, to stay energized and on course, leaders can sustain themselves by tapping into four areas:





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    A) Passion, Principles, Practices, People
  61. When asked the question "What gives a leader sustainability," Maxwell answers in part that "Leaders need to identify their own ____ that will help them to remain passionate, true to themselves, and engaged with their team.”




    p161
    B)  principles-based daily practices
  62. Another factor Maxwell says is imperative for a leader to have sustainability is people. he says to seek out all of the following types of people EXCEPT:






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    E) Doers
  63. In discussing a leader maintaining his sustainability, Maxwell mentions that the people we seek out are imperative.  He describes one of the four groups of these people as “People who complement your skills and abilities.”  These he calls:





    p163
    B) Relievers
  64. When asked what are the most important values for a leader Maxwell believes the only worthy motivation for leadership is a desire for ____.




    p165
    A)  servanthood
  65. When asked what are the most important values for a leader Maxwell believes “that success comes from knowing your ____, growing to your maximum potential, and sowing seeds to benefit others.”





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    A)  purpose in life
  66. When asked what are the most important values for a leader Maxwell says one value is "“Renewal: Replenish Yourself Daily”.  It means having a balanced program for self-renewal in the four areas of your life, which are all Except:






    p168
    D) financial
  67. One of the questions asked of Maxwell is "What Is the Most Effective Daily Habit for Any Leader to Develop?"
    If you could cultivate only one habit to practice every day of your life, Maxwell believes it should be this: ____.





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    A)  giving more than you receive
  68. When your mind-set is to give more than you take, it forces you to do what?





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    D)  think of others more than of yourself
  69. Maxwell says giving is the most effective daily habit for any leader to develop. He says that having a giving mindset has so many benefits. He lists all of the following, EXCEPT:
    a) Giving acknowledges that others have helped us
    b) Giving requires us to get beyond ourselves
    c) Giving is by nature intentional
    d) Giving changes the world – one person at a time
    e) Giving is easy for anyone to do once they know how
    e) Giving is easy for anyone to do once they know how
  70. Maxwell lists three question to ask before you can successfully give more.  Those are all of the following, EXCEPT:





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    B) What do others want?
  71. ____ is the great separator of those who succeed long term from those who do not.





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    A)  Growth
  72. What distinguishes leaders from followers?




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    • A)  The capacity to develop and improve skills (“if you want to be a leader, you need to keep growing”)
  73. Maxwell says that a Plan for Growth requires four things.  They are all of the following, EXCEPT:






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    A)  Ask others where you need to grow. (i made this up)
  74. Maxwell says that ____ is a weakness... and a roadblock to personal progress, good leadership, and positive team building. 






    p180
    A) pride
  75. Maxwell was asked "How transparent should a leader be...  He answered in part "as you weigh whether or not to tell people bad news, the question you need to ask yourself is:





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    D) why you’re telling it.”
  76. Maxwell was asked, "How Can Leaders Develop the Ability to “Filter” Their Emotions to Make Good Leadership Decisions?"  His answer was, "One of the most important principles of decision making for leaders is to not make decisions ____."





    p185
    D)  at an emotional low point (he also calls this point in time "an emotional valley")
  77. Maxwell acknowledges that there are times when a leader must make leadership decisions during emotionally difficult times. To help you in such circumstances,  Maxwell advises to Make Decisions On Principles and Values You Believe In.  He also adds all of the following advice, EXCEPT:






    p185
    C) Delegate decision making
  78. Three main components come into play in the development of a leader.  All of the following EXCEPT:





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    D) Expertise: Intuition for leadership (I made this shit up.  I should write a book too)
  79. One of the three main components that come into play in the development of a leader is Equipping: Intention for Leadership.  Maxwell says that leadership is influence, and for that reason ____.





    p199
    C)  it can be taught
  80. The one thing you can do to have the greatest impact on your leadership potential is ____. 




    p201
    A)  to be intentional every day about becoming equipped to lead
  81. What will be the single greatest factor in your success as a leader?





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    D)  Your ability to influence others
  82. Maxwell discusses the process of developing influence with others.  Which below is the proper order of the process?




    p204
    B) Position, Permission, Production, People Development, Pinnacle
  83. Maxwell was asked What Is the Ultimate Purpose of Leadership?  His answer was, “First and foremost, leadership is about ____.”






    p206
    D)  adding value to people
  84. How do you increase people’s belief in themselves? 





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    B)  You express your belief in them.   (Maxwell calls this putting a “10” on people’s heads, meaning that you see everyone as a winner or potential winner.)

  85. When leaders hand off tasks to others, they typically do it in one of two ways: they delegate tasks or ____.





    p209
    • D)  they dump them (Dumping is indiscriminate. It’s done for expedience, taking no account of the strengths and weaknesses of the person who is supposed to do the work)
  86. Maxwell was asked "what is the greatest challenge in answering the call to leadership?" He said: The greatest challenge in leadership is:




    p211
    C)  making decisions that affect other people.
  87. The loneliest place in leadership is reserved for the person who ____. 




    p211
    D)  makes the first decision
  88. One of the most difficult yet vital roles of leaders is to be ____ for the sake of the team and organization.





    p213
    B)  change agents
  89. If you want to be the best leader you can possibly be, no matter how much or how little natural leadership talent you possess, you need to become a serving leader. What it takes to serve others is within your control.  Maxwell lists all of the following, EXCEPT:



    A) Serving others is a relationship issue
  90. Every day, organizations are responsible for the greatest waste in business. Maxwell says this is:





    p218
    B) human potential
  91. Maxwell was asked “What Are the Top Skills Required to Lead People Through Sustained Difficult Times?” He said, "As a leader, as a coach, as a catalyst for turnaround," you need to help people do all of the following EXCEPT:





    p221
    C) ask great questions
  92. Most people’s reaction to tough times or a crisis is to say, “Let’s forget the whole thing." So what is a leader to do?




    p222
    B) Define reality for people. (a leaders first responsibility)
  93. Developing influence is a process.  To begin to truly influence people, you must develop relationships. This is accomplished on:






    p227
    C) Level 2: Permission (The 5 Levels of Leadership)
  94. How you come into a leadership role matters less than how you handle it. And the key question you need to ask yourself is:





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    B) Why do I want to lead?
  95. To demonstrate competence as you start in leadership, begin with the basics.  Maxwell lists all of the following, EXCEPT:






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    D) Care about the people you lead  (This helps communicate character)
  96. To communicate character to team members in a short time, do all of the following EXCEPT:





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    A) Demonstrate Excellence (This helps demonstrate competence)
  97. To communicate character to team members in a short time, one of the things to do is care about the people you lead.  Any time new leaders arrive on the scene, the people on the team ask three things.  All of the following, EXCEPT:





    p244
    A) Will they slam me during a press conference to make the criminal supporters happy? (I made this up.  Wait, did this really happen?)
  98. If you put in the slow hard work of developing credibility through ____, you will begin to earn trust.





    p245
    B)  character and competence
  99. What are the signs that you have leadership potential, that you should try to lead others starting now? You need to examine four areas to get a sense of whether it is time for you to step up and lead.  All of the following areas, EXCEPT:






    p246
    D) Drive 90mph down the freeway in your city issued police vehicle and see if you can get out of a ticket (I made this up.  No, wait.  I didn't.)
  100. Once you discover your strengths, you must intentionally ____. That’s when you will likely begin seeing themes emerge in your life.
    increase your time using themb) rely on your strengths to shore up your weaknesses
    c) share your strengths to bring up leaders
    d) make decisions based on them

    p250
    increase your time using them
  101. What makes me excel? Your answer reveals ____.




    p252
    D)  your strengths
  102. What makes me different? Your answer reveals ____.





    p252
    C)  your uniqueness
  103. What makes me dream? Your answer reveals  ____.




    p252
    C) what sparks your imagination
  104. All of the following questions are true of Introverted Leaders, according to Maxwell, EXCEPT:






    p255
    E) You should try to change your personality to become a better leader. (You should NOT try to change your personality!)
  105. As an introvert, you do need to make a deliberate and continuous effort to connect with people in all the following ways EXCEPT:





    p257
    A) Remember your team on important holidays (I made this up.)
  106. Which leadership style matches its description best?





    p259
    B) The most natural leaders (Choleric); The most loyal leaders (Phlegmatic); The most gifted leaders (Melancholic); The most loved leaders (Sanguine)
  107. When most people think of delegation, they focus on the benefit to themselves. They understand that it frees up their time to take on additional responsibilities, like leading. And that’s good. But there is another benefit of delegating:





    p270
    A) it allows others to grow in their ability to produce or lead.
  108. Sometimes the greatest value a leader can add to other people comes through all of the following, EXCEPT:





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    B)  providing a good example (sure, but its not listed...)
  109. How can you tell when a relationship has become broken? All of the following are the most common signs, EXCEPT:




    p328
    B)  No more back rubs
  110. All of the following is true of broken relationship and attempts to fix them, EXCEPT:





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    A) The stronger person controls the relationship. (The WEAKER person is in control.  Always.)
  111. When working with a difficult leader who doesn't like you, most people do one of the following, EXCEPT:





    p350
    B) Gossip about the person: Try to ruin their credibility (Probably, but its not listed in the book)
  112. When working with a difficult leader who doesn’t like you, it is important to Process your Emotions.  Negative emotions left unchecked can do all the following, EXCEPT:




    p351
    B) make us better leaders
  113. When working with a difficult leader who doesn't like us, it is important to Solve Problems.  One of the best ways to endear yourself to a leader is to be:





    p353
    B) a good problem solver
  114. Leadership decisions should always be made:
    a) at the lowest possible level.
    b) with the involvement of the team.
    c) at the earliest possible time.
    d) by the leader, once the team has had input.

    p359
    a) at the lowest possible level.
  115. Maxwell was asked How Would You Work with a Difficult Leader Who Is Indecisive and Inconsistent.  He pointed out all of the following strategies, except:





    p358
    C) Tell your leader when they their indecisiveness is negatively affecting the team. (Not in the book)
  116. When working with a difficult leader who has attitude and character problems, and you are determined to stay in the organization, Maxwell points out all of the following strategies, EXCEPT:





    p362
    D) Develop your own sense of purpose. (This is for working with a leader who lacks vision.)
  117. When working with a difficult leader who acts like a bully, all of the following are suggested by Maxwell, EXCEPT:





    p364
    C) Tap into the organization's larger vision. (This is for working with leaders who lack vision.)
  118. Maxwell identified three strategies to assist in working with a difficult leader who always plays it safe.  All of the following are included, EXCEPT:



    C) Be confident in your own value (this is a strategy for working with a bully leader)
  119. When considering the right time for a successful leader to move on, Maxwell says one of the important considerations is the risk vs the reward.  As you weigh the risks against the rewards, ask yourself all of the following questions, EXCEPT:





    p381
    C) What is your motivation?
  120. Before a leader who has failed can move back into a leadership role, it is important that they evaluate what happened in order to fix whatever problems they have.  All of the following are questions a failed leader must ask themselves.  Which is the most common reason for failed leaders, but it is often the most difficult for them to see on their own?





    p405
    C) Do your problems stem from poor self-leadership?
  121. All of the following are leadership principles that Maxwell says will enable a failed leader to lead again successfully EXCEPT:





    p404
    B) Elevate: Can you pick yourself back up? (made up.  not in book)
  122. One of the ways trust is developed—whether in the leader or any other person—is through ____.




    p408
    A)  consistency in behavior
  123. All of the following statements are true of building trust, EXCEPT:





    p408
    A) People expect their leaders to be perfect and honest. (People don't expect perfection but do expect honesty)
  124. As a leader you must always be looking forward for the sake of your team. When you face a problem and don’t know what steps need to be taken to advance the team, ask all the following questions, EXCEPT:





    p13
    B) When did the problem begin? (maybe a good question, but NOT in the book)
  125. Maxwell was asked, "What is the best way to identify leadership potential in others?" All of the following is true of his response, except:





    p429
    A) Finding people with strong leadership potential through trial and error is effective. (Not effective!)
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Good Leaders 2017 Exam
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