Use when you want to reach a certain goal but solution isn't immediately obvious b/c important info is missing & obstacles are blocking your path
Generally our prob solving ability is specific to a particular domain
In broader category of thinking: transformation of former knowledge by taking info in from our enviro & making use of it & even coming up w/completely novel concepts
Strategies: algorithm, heuristic, analogy
Cross-cultural diff's
Expectations can interfere--overactive top down processing
Expertise
Initial state
Problem solving
Describes the situation at the beginning of the prob
1 of 3 components of every prob
Goal state
Problem solving
When you solve the prob
1 of 3 components of every prob
Obstacles make it difficult to get to here
Ppl are reluctant to move away from it (even if correct answer depends on the temporary detour)