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Messer Chapter 4.1 - troubleshooting common hardware problems

  1. What are the three things you should check for unexpected shutdowns?
    • 1. Check all the fans and heat sinks (Heat related issue)
    • 2. Check device manager for failing hardware
    • 3. Check event viewer for any details and eliminate whats working
  2. What are the 3 things you can do when you have a lockup?
    • 1. Check for activity lights, updated drivers and software
    • 2. Revert to a restore point
    • 3. Try hardware diagnostics
  3. What 3 things can lead to a blank screen on boot?
    • 1. Boot order
    • 2. Bad video card
    • 3. Bios config
  4. What can you do when your computer keeps rebooting itself?
    Boot up in safe mode or use OS recovery options
  5. What 3 things can you check when you have no power?
    • 1. Check AC outlet
    • 2. If fans are only spinning, check power supply output
    • 3. Run hardware diagnostics
  6. What 3 things can you check for overheating?
    • 1. Cooling fans
    • 2. heat sinks
    • 3. Verify temperatures with monitoring software
  7. What 4 things can you check for noise?
    • 1. Loose components rattling
    • 2. HDD scraping and rattling noise
    • 3. fans being blocked
    • 4. blown capacitor
  8. What can you do for intermittent device failure?
    Bad hardware or needs reseat
  9. What has indicator lights?
    Network devices and power
  10. What is the spinning ball of death?
    The mac os x spinning wait cursor
  11. What 3 things cause the spinning ball of death?
    • 1. Bad hardware
    • 2. App bug
    • 3. Slow paging to disk
Author
andresg770
ID
331142
Card Set
Messer Chapter 4.1 - troubleshooting common hardware problems
Description
Troubleshooting
Updated

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