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Problem A
The 'actual problem' that two or more individuals come together to solve
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Problem B
Encompasses all of the problems (team dynamics, interpersonal skills, communication, collaboration, etc) that stem from 'human interactions'
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The AI theory
Only concerned with style
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Style
How we think, our preferred cognitive approach to problem solving
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Level
Potential capacity and learned levels
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Adaptors
Prefer structure, revitalize current systems, bring order out of turbulence, improve or extend paradigm, use rules to solve problems
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Innovators
Prefer less structure, challenge or break paradigm, catalyze the necessary turbulence, help create break from worn out systems, work outside system to bring about ideas
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Two forms of the cognitive gap
- Distance between ones preferred style and behaviour actually needed
- Distance of social interaction (1 people, 2 person in group, 3 two groups)
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AI Theory
The larger the cognitive gap, the greater the potential for conflict and for productive problem solving
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Bridgers
An effective method for managing cognitive gap
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Bridging
Reaching out to people in the team and helping them to be a part of it so that they may contribute even if their contribution is outside mainstream
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Opportunity
Appropriate or favorable time, occasion, or situation favorable to attain a goal
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Motive
Emotion, desire, physiological need that causes one to take action
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Coping Behaviour
Effort required to do something that's not one's preference/style
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Chapter 7. Full Range Leadership Development (FRLD)
Laissez faire, Management by Exception-Passive, Management by Exception-Active, Transactional Leadership, Transformational Leadership, Contingent Reward
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Leadership Theories
Trait Theory
Influenced by "YOUR" intelligence, self-confidence, determination, integrity, and sociability
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Leadership Theories
Psychodynamic theory
Followers seek leaders in times of crisis because the world is hostile, unpredictable, unforgiving
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Leadership Theories
Skills theory
Emotionally intelligent, skills and knowledge used to deal with emotion, use life experience/social skills
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Leadership Theories
Style theory
Task oriented (structures or paths for followers to perform) relationship oriented (fosters good relations)
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Leadership Theories
Situational theory
4 basic leadership styles (DL), Directive Style (unwilling/unable/low competence and commitment), Coaching style (unable/unwilling/high competence/low commitment), Delegating style (able/wiling/high competence and commitment)
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Leadership Theories
Contingency theory
Matches specific leader to a particular situation for success (leader-member, position power, task structure)
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Leadership Theories
Path-Goal theory
Trail blazer, uses 4 behaviours (supportive, directive, participative, or achievement oriented to lead) relies on BEHAVIOURS that can be taught
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Leadership Theories
Leader-Member Exchange
Specific individualized relationships with followers (in group-preferential treatment, out group- get support but not equal to in group/must display commitment and loyalty)
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Leadership Theories
Authentic Leadership theory
Effective leaders are true to themselves, positive psychological state, strong morals and values, through self awareness and self-regulation can you become an authentic leader
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FRLD relies on three components
Leader, follower, situation
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FRLD Behaviours
Passive- Laissez Fair, Management by Exception Passive
Passes responsibiliies, lazy, not broke don't fix, social loafing (less effort), free riding (picks up the leaders slack), holds followers accountable
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FRLD Behaviours
Transactional (Management by exception-active MBE-A--reduces uncertainties, Contingent Reward for meeting goals leaders determine outcome, leader sets goals for the followers)
Keeps process in control, monitoring and control followers through force of standards, seems like managing but is helpful in critical career fields ie safety
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FRLD Behaviours
Transformational
(Most effective) outcome begins with follower (empowerment, effort, satisfaction, creativity, reduced stress, improved performance, clear direction, listens to concerns
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Motivation
Reason or reasons to engage in particular behaviour (initiation, direction, intensity, persistence)
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Intrinsic
Internal factors to achieve certain attributes/effort (16 desires/16 basic or sensitivity desires)
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Extrinsic
Performance to attain outcome
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Skinners Operant conditioning theory
Rewards and Punishment
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Operant conditioning
Associates specific behavior and a consequence for that behaviour
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Reinforcement
Rewards specific behaviour and increases the likelihood that it will continue
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Positive reinforcement
Favorable actions, results, or outcomes that a leader present for desired outcomes (public recognition, awards)
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Negative reinforcement
Removal of unpleasant, unfavorable actions or events the follower experiences after they display desired behaviour (i.e. removal of restrictions, or UIF)
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Punishment
Leader presents an adverse event or action that causes a decrease in an undesired behaviour
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Positive Punishment
Leader presents unfavourable action or result to follower for undesirable behaviour (i.e. duties, UIF)
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Negative Punishment
Leader removes something of value from the follower after undesirable behaviour in present (promotion, freedom, position)
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McClelland's Need theory
Three needs to be motivated
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McClelland's Need theory
Need for achievement
One accomplishes something difficult or masters objectives with little help
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McClelland's Need theory
Need for affiliation
Maintain social relationships, be a part of a group who's accepting, and cares for them
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McClelland's Need theory
Need for Power
Desire to influence, coach, teach or encourage (prefer to work and focus on discipline and self-respect)
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Four Leadership Behaviours
- Setting goals for and with followers
- Suggest pathways to meet performance expectations
- Actively monitor follower's progress and provide supportive feedback
- Provide awards when goals are attained (hallmark of contingents reward leadership)
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