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Tiger Institute

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  1. Say the culture of yes
    "Our culture of yes is ... Together we care, deliver, innovate and serve, and do things the Tiger Institute Way."
  2. List the 4 characteristics.
    • Care
    • Deliver
    • Innovate
    • Serve
  3. List the behaviors for the first characteristic.
    Care:

    • 10/5 Rule (When 10 feet away, acknowledge with a smile or nod, when 5 feet away, verbally recognize the other person)
    • Warm Welcome
    • Anticipate Needs
    • Fond Farewell
  4. List the behaviors of the second characteristic:
    Deliver:

    • 1:1 Say Do Ratio (Do what you say you will do)
    • Big impact, small wake
  5. List the behaviors of the third characteristic.
    Innovate:

    • Innovation finds a way
    • Everything you need and nothing more
  6. List the behaviors of the fourth characteristic.
    Serve:

    • No public venting
    • Yes, I have the time. How can I help you?
  7. What are the characteristics of the Tiger Institute Way?
    • Excellence
    • Collaboration
    • Empowerment
    • Commitment
Author
hurt5150
ID
323185
Card Set
Tiger Institute
Description
Tiger Institute principles.
Updated

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