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Say the culture of yes
"Our culture of yes is ... Together we care, deliver, innovate and serve, and do things the Tiger Institute Way."
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List the 4 characteristics.
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List the behaviors for the first characteristic.
Care:
- 10/5 Rule (When 10 feet away, acknowledge with a smile or nod, when 5 feet away, verbally recognize the other person)
- Warm Welcome
- Anticipate Needs
- Fond Farewell
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List the behaviors of the second characteristic:
Deliver:
- 1:1 Say Do Ratio (Do what you say you will do)
- Big impact, small wake
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List the behaviors of the third characteristic.
Innovate:
- Innovation finds a way
- Everything you need and nothing more
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List the behaviors of the fourth characteristic.
Serve:
- No public venting
- Yes, I have the time. How can I help you?
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What are the characteristics of the Tiger Institute Way?
- Excellence
- Collaboration
- Empowerment
- Commitment
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