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Functions of management
- plan
- organize
- direct
- control and evaluate
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The basic function of management
planning
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Predetermined; towards which management directs its efforts
Serve as motivators, provide direction
Objectives
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guides that define scope of permissible activity
policies
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daily operations
procedures
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covers period of 1 year or less; usually the operating budget; projected in days, weeks, months
short range or operational planning
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up to a 5 year cycle, focus on goals and objectives
long range planning
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requires a mission statement of long range vision
long range planning
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concentrates on decisions, not plans
sets direction for organization
strategic planning
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SWOT analysis acronym
What type of planning is it used for?
- Strengths, Weaknesses, Opportunities, Threats
- Strategic planning
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Amount of water needed for disaster planning?
1 gallon of water/person/day for minimum of 3 days
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Organizational chart:
- shows how the employees fits into the organization
- shows relationship of positions and functions
- depicts lines of authority shown with solid lines
- advisory (staff) positions shown with dotted lines
- NOT SHOWN: degree of authority at each level, informal relationships
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shows command relationship from top to lowest level
-begins with one person and extends downward
chain of command
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advise and support the line, but not involved in day to day operations
(Personnel Director, Consultant Dietitian in a Nursing Home)
Staff - advisory; specialists
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-Serves as both line and staff
-Has limited authority over a segment of activity because of specialized knowledge, units are defined by the nature of the work
(The responsibility of purchasing may be given to a head purchasing agent who oversees that function in all departments)
Functional organizational structure
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number of individuals or departments under the direction of one individual
span of control
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type of span of control where more levels are created; need more managers; needed with newly hired personnel
narrow span of control
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type of span of control where fewer levels and fewer managers are needed; used with highly trained, highly motivated workers
wide span of control
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concentric model of organization (circular):
- improves representation of dynamics of personnel relationships because functions are centered around individuals, not above and below them
- eliminates above and below concepts
- presents an organization without loose ends
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acute care conventional staffing patterns:
- 17 minutes per meal
- or 3.5 meals per labor hour
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extended care facilities staffing patterns:
5 meals/labor hour
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cafeteria staffing patterns:
5.5 meals/labor hour
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school food service staffing patterns:
13-15 meals/labor hours
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When determining meals served, consider _____.
meal equivalents (snacks)
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a measure of productivity defined as the amount of all food sales divided by the average cast of a typical (prototype) meal.
Meal equivalent
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minimum number of employees needed to staff the facility; counts productive hours (hours actually worked)
absolute FTE
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minimum number of employees needed to staff the facility while it takes into account the benefit days and days off
adjusted FTE
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FTE/year
labor hours worked that year/2080
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Relief workers: Approximately ____ employees are necessary for everyday coverage of full-time positions
- 1.55
- to determine the actual number of relief workers needed, multiply the number of full-time positions by 0.55
- add full-time positions and relief workers together to determine # of employees
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Relief workers can cover the "days off" of ____ full-time workers each week
2.5
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Purpose of work simplification procedures
to eliminate unnecessary parts of job and those that add no value
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