ITBC - WK1/CH8

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Are nonverbal communication and body language the same?

No
What does body language communication involve?

Pg 286
- The physical behaviour of bodies such as:
- Eye contact
- Posture
- Gesture
- Orientation etc
What does nonverbal communication involve?

Pg 286
- All body language communication
- Clothing and adornment
- Environmental factors
- Even the manner in which we use our time
What can nonverbal communication be used for?

Pg 286
- Replace verbal communication in situations where it may be impossible or inappropriate to talk
- Complement verbal communication to enhance the overall message
- Modify the spoken word
- Contradict what is said (intentional or unintentionally)
- Regulate conversation by helping to mark speech turns
- Express emotions and interpersonal attitudes
- Negotiate relationships (e.g dominance, control, liking)
- Convey personal and social identity (dress and adornments)
- Contextualise interaction by creating a particular social setting
Define tell?

Pg 286

A nonverbal behaviour that reveals a person's true state of mind.
Define cluster WRT nonverbal communication?

Pg 286

A group of different types of nonverbal behaviours or tells.
Is it true that nonverbal communication comprises 70-90% of all our human communication while spoken words comprise only a small proportion of the totality of communication?

Pg 286

No, it changes with the situation, sometime comprising of all the communication and other times comprising of 10% (e.g embracing a grieving relative)
Draw a 10 part model of nonverbal communications?

Pg 287
Define congruence?

Pg 287

The extent to which verbal and nonverbal messages reinforce or contradict each other.
Re-read paragraph pg 287
Questions on pg 288
Body structure and the deep behaviour
Bodies biology and society

Author

RoryNZ

322559

Card Set

ITBC - WK1/CH8

Description

WK1/CH8 - Nonverbal communication

Updated

2016-08-21T21:04:20Z

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