-
1. List four ways to start Task Manager.
- · Press Ctrl+Alt+Delete
- · Right-click a blank area on the taskbar, and then select Start Task Manager on the shortcut menu.
- · Press Ctrl+Shift+Esc.
- · Enter taskmgr.exe in the Search box.
-
2. If a program is not responding, how can you stop it?
In Task Manager, select the process and click the End Task button.
-
3. If a necessary program is using too much of the system resources and bogging down other applications, what can you do to fix the problem?
Use Task Manager to lower the priority level of the program.
-
4. How can you view a list of users currently logged onto the computer?
Use the Users tab on the Task Manager window
-
5. What is the program filename and extension of System Configuration?
Msconfig.exe
-
6. Which Windows 7 tool can be used to see a history of problems a computer has had since Windows was installed?
Reliability Monitor
-
7. What tool in Windows Vista, used to temporarily disable a startup program, is not available in Windows 7 or Windows XP?
Software Explorer
-
8. If a nonessential service is slowing down startup, how can you permanently disable it?
Use the Services console and set the startup type to Disabled.
-
9. What should be the startup type of a service that should not load at startup but might be used later after startup? What tool can you use to set a service’s startup type?
Manual, Service console
-
10. List three snap-ins that can be found in the Computer Management console that are used to manage hardware and track problems with hardware.
Event Viewer, Device Manager, and Disk Management
-
11. What is the file extension of a console that is managed by Microsoft Management Console?
.msc
-
12. Name the program filename and file extension for the Microsoft Management Console.
mmc.exe
-
13. Which log in Event Viewer would you use to find out about attempted logins to a computer?
Security log
-
14. Which log in Event Viewer would you use if you suspect a problem with the hard drive?
System log
-
15. Which three Windows 7 tools are contained in the Vista Reliability and Performance Monitor?
Performance Monitor, Resource Monitor, and Reliability Monitor
-
16. What is the path to the Ntuser.dat file in Windows 7?
C:\Users\username\Ntuser.dat
-
17. How is the Ntuser.dat file used?
Holds the preferences and settings of a user
-
18. Which registry key contains information that Device Manager uses to display information about hardware?
HKLM\HARDWARE
-
19. Which Windows 7/Vista tool can give you a quick report of the overall performance of the system expressed as a single number?
Windows Experience Index
-
20. To improve Windows performance, you decide to disable the indexer used for Windows search. Will Windows search still work?
Yes
-
21. What three indicators in Task Manager can be used to find which program has a memory leak?
Memory - Private Working Set, Handles, and Threads
-
22. What key do you press at startup to load the system in Safe Mode?
F8
-
23. If performance improves when Windows is loaded in Safe Mode, what can you conclude?
The problem is caused by non-essential startup services or programs
-
24 . If performance does not improve when Windows is loaded in Safe Mode, what can you conclude?
The problem is caused by a hardware device, a critical driver, or a Windows component.
-
25. When using MSconfig to stop startup services including Microsoft services, which service
- should you not stop so that restore points will not be lost
- Volume Shadow Copy
-
26. In what folder does Task Scheduler keep scheduled tasks?
C:\Windows\System32\Tasks
-
27. What are the two folders where, by default, Windows stores installed software?
C:\Program Files C:\Program Files (x86)
-
28. What must you do first before you can delete the program folder containing software that is running in the background?
You must first stop the software
-
29. What is the purpose of the Wow6432Node subkey in the Windows registry?
This key is used by 32-bit programs installed in a 64-bit OS
-
30. What is the name of the window used to uninstall software in Windows 7/Vista?
Programs and Features window
|
|
