A decision can be said to have improved if it can be made more quickly.
True
In high-velocity automated decision making, humans are eliminated from the decision chain.
True
DSS primarily address structured problems.
False
Business intelligence and analytics are products defined by software vendors.
True
What-if analysis works forward from known or assumed conditions.
True
Executive support systems focus on using parameterized reports and data mining to analyze large pools of data in major corporate systems.
False
GDSS are designed to display data in the form of digitized maps.
False
Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.
False
Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.
True
Case-based reasoning describes a particular phenomenon or process linguistically and then represents that description in a small number of flexible rules.
False
CBR is used in diagnostic systems in medicine.
True
Fuzzy logic is used to express relationships very generally.
True
Unlike genetic algorithms, neural networks are not suited to finding patterns and relationships in massive amounts of data.
False
Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.
False
Genetic algorithms are used for generating solutions to problems that are too large and complex for human beings to analyze on their own.
True
Shopping bots are a form of intelligent agent.
True
Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents.
True
Enterprise-wide knowledge management systems deal with structured and semistructured knowledge, while other systems are used for unstructured knowledge.
False
Structured knowledge includes just that information that exists in formal documents and rules.
True
Knowledge network systems seek to turn unstructured knowledge of some employees into explicit knowledge that can be stored or accessed by other individuals.
True
Folksonomies are user-created taxonomies.
True
Dashboards and scorecards are visual interfaces used to make firm information easier to review quickly.
True
Knowledge network systems are also known as knowledge work systems.
