The flashcards below were created by user
Anonymous
on FreezingBlue Flashcards.
-
1) A decision can be said to have improved if it can be made more quickly.
TRUE
-
2) In high-velocity automated decision making, humans are eliminated from the decision chain.
TRUE
-
3) DSS primarily address structured problems.
FALSE
-
4) Business intelligence and analytics are products defined by software vendors.
TRUE
-
5) What-if analysis works forward from known or assumed conditions.
TRUE
-
6) Executive support systems focus on using parameterized reports and data mining to analyze large pools of data in major corporate systems.
FALSE
-
7) GDSS are designed to display data in the form of digitized maps.
FALSE
-
8) Web-based tools for videoconferencing and electronic meetings are the primary tools for GDSS.
FALSE
-
9) Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.
TRUE
-
10) Case-based reasoning describes a particular phenomenon or process linguistically and then represents that description in a small number of flexible rules.
FALSE
-
11) CBR is used in diagnostic systems in medicine.
TRUE
-
12) Fuzzy logic is used to express relationships very generally.
TRUE
-
13) Unlike genetic algorithms, neural networks are not suited to finding patterns and relationships in massive amounts of data.
FALSE
-
14) Because genetic algorithms produce generalized solutions, they are best used as aids or guides to human decision makers instead of substitutes for them.
FALSE
-
15) Genetic algorithms are used for generating solutions to problems that are too large and complex for human beings to analyze on their own.
TRUE
-
16) Shopping bots are a form of intelligent agent.
TRUE
-
17) Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents.
TRUE
-
18) Enterprise-wide knowledge management systems deal with structured and semistructured knowledge, while other systems are used for unstructured knowledge.
FALSE
-
19) Structured knowledge includes just that information that exists in formal documents and rules.
TRUE
-
20) Knowledge network systems seek to turn unstructured knowledge of some employees into explicit knowledge that can be stored or accessed by other individuals.
TRUE
-
21) Neural network applications in medicine, science, and business address problems in all of the following except:
Generalization.
-
22) Which of the following is a key problem in managing knowledge?
Classifying knowledge
-
23) According to your reading of the text, Procter & Gamble's use of intelligent agent technology in its supply chain illustrates the use of information systems to implement which of the four generic business strategies?
Low-cost leadership
-
24) Why does improving a small, routine decision have business value for a company?
A small decision has business value when added with all the other small decisions made in the company.
-
25) Where there is no well-understood or agreed-on procedure for making a decision, it is said to be:
Unstructured.
-
26) The type of decision that can be made by following a definite procedure is called a(n) ________ decision.
Structured
-
27) Which types of decisions are more prevalent at lower organizational levels?
Structured decisions
-
28) ________ decisions are most common at higher levels of management.
Unstructured
-
29) Operational management typically makes which type of decisions?
Structured
-
30) Deciding whether to introduce a new product line is an example of a(n):
Unstructured decision.
-
31) Estimating the number of direct goods to reorder falls into which category of decision making?
Structured
-
32) Which phase of decision making finds or recognizes a problem?
Intelligence
-
33) Simon's four different stages in decision making are, in order from first to last:
Intelligence, design, choice, and implementation.
-
34) Which dimension of quality means that a decision should reflect a rational process?
Coherence
-
35) Which dimension of quality means that a decision faithfully reflects the concerns and interests of affected parties?
Fairness
-
36) You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decisions does your action reflect?
Due process
-
37) Which of the following is not an element of the business intelligence environment?
Executive users
-
38) All of the following are analytic functionalities that BI systems deliver except:
User interface.
-
39) Which of the following would be a typical production report for an organization's financial division?
Cash flow
-
40) In a parameterized report, users can:
View data according to different dimensions of the data.
-
41) Which of the following BI functionalities would you use to assess how customers would respond to a price change in your product?
Predictive analytics
-
42) All of the following are dimensions of firm performance that are measured in the balanced scorecard method except:
Resources.
-
43) Why is the balanced scorecard method said to be "balanced"?
It measures performance of more than just financial systems.
-
44) What type of model asks what-if questions repeatedly to determine the impact on outcomes of changes in one or more factors?
Sensitivity analysis
-
45) Backward sensitivity analysis software is used for:
Goal seeking.
-
46) Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?
GIS
-
47) GDSS are designed to:
Implement structured methods for organizing and evaluation ideas.
-
48) A KPI is:
A measure proposed by senior management.
-
49) You are the CEO of a national shoe store and want to add three new stores. Which of the following tools will best help you find the most potentially profitable new locations?
Intelligent agent
-
50) You are developing a customer recommendation system for a department store's e-commerce site. Which of the following tools will provide the most accurate recommendations?
Big data analytics
-
51) Expert systems:
Work in very limited domains.
-
52) Expert systems model human knowledge as a set of rules that collectively are called the:
Knowledge base.
-
53) An inference engine is:
A strategy used to search through the rule base in an expert system.
-
54) Virtually all successful expert systems deal with problems of:
Classification.
-
55) ________ are designed to have a generalized capability to learn.
Neural networks
-
56) ________ are intelligent techniques that parallel some aspects of the processing patterns of the biological brain.
Neural networks
-
57) Genetic algorithms:
Develop solutions to particular problems using techniques such as mutation, crossover, and selection.
-
58) To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management, a firm would most likely use:
Intelligent agents.
-
59) Expertise and experience of organizational members that has not been formally documented best describes:
Tacit knowledge.
-
60) What are the two major types of knowledge management systems?
Enterprise-wide knowledge management systems and knowledge work systems
-
61) ________ systems help organizations manage both structured and semistructured knowledge.
Enterprise content management
-
62) In order to search for and retrieve knowledge objects in an enterprise content management system, the objects themselves must be:
Tagged with a classification.
-
63) Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes:
Learning management systems.
-
64) ________ help media firms store and manage unstructured digital data such as photographs, images, videos, and audio files.
Digital asset management systems
-
65) ________ are an essential component of a knowledge work system.
Links to external knowledge bases
-
66) Which of the following would not be classified as a knowledge work system?
Digital asset management system
-
67) CAD workstations:
Provide design engineers with precise, three-dimensional representations of their models.
-
68) Virtual reality applications for the Web use a standard called:
VRML.
-
69) Virtual reality systems:
Provide simulations of walking through or manipulating a three-dimensional model or programmed real-world environment.
-
70) ________ is a management methodology that translates a firm's goals into operational targets.
BPM
-
71) Folksonomies are user-created taxonomies.
TRUE
-
72) ________ help users gain information from large amounts of geographically linked data.
Location analytics tools
-
73) A(n) ________ table is a spreadsheet feature that displays two or more dimensions of data in a convenient format.
Pivot
-
74) Dashboards and scorecards are visual interfaces used to make firm information easier to review quickly.
TRUE
-
75) A(n) ________ capability allows users to view more detailed views of data.
Drill-down
-
76) ________ intelligence technology consists of computer-based systems that attempt to emulate human behavior and thought patterns.
Artificial
-
77) Decision making is enhanced by a diverse group of ________, such as data mining and fuzzy logic.
Intelligent techniques
-
78) In ________, descriptions of past experiences of human specialists, represented as cases, are stored in a database for later retrieval when the user encounters a new case with similar parameters.
CBR
-
79) Which of the following types of business intelligence user is considered a power user?
Business analysts
-
80) Knowledge network systems are also known as knowledge work systems.
FALSE
|
|