Chapter 8: Social Computing

The greatest benefit of __ sites is that they help users find like-minded people online.

What is a problem of social networking sites?

What is a problem associated with blogs?

The main reason companies monitor social networking sites is to...

Social networking sites make customers ___ involved with the company.

___ allows a user to get information without having to visit thousands of websites.

LinkedIn is an example of what type of site?

What is NOT a problem that merchants have with Groupon?

On a wiki, anyone ___ permission can post material and make changes.

As a result of social networking sites, there are more ___ job seekers.

Web pages reload ___ as a result of AJAX web technology.

A social networking site often makes a company's customer service function ___ responsive to complaints.

Conversational marketing is a technique used by companies to...

A(n) ___ is different from a content website in that it takes content from other websites and mixes it together to create a new kind of content.

What is a disadvantage that most media sharing and social networking sites share?

Product reviews and other consumer-generated content are created with...

How does social commerce pay off a customer?

What helps social networking sites stay in business?

Customers who use social networking to connect with shoppers based on tastes, location, age, and other characteristics engage in what type of electronic commerce?

Tagging is the basis of...