Chapter 1-2

Those unpleasant feelings and fears you may experience before or during a presentation

-the tendency of any nation, race, religion, or group to believe that its way of looking at and doing things is rights and that other perspectives have less value 
-Generalized pictures of a race, gender, or group that supposedly represent its essential characteristics

Initiates the communication process by framing an oral message fir the consideration of others ( Interactive process)

What the speaker wishes to accomplish (Interactive process)

Medium that conveys the message to listeners ( Interactive process)

Distraction that can disrupt the communication ( Interactive process)

Physical and psychological context in which a speech is presented ( Interactive process)

Includes potential listeners the speaker hopes to reach ( Interactive process)

Speaker's perception of audience reactions to the message ( Interactive process)

Presenting the ideas and words of others as though they were your own