Decisions made in management shall be done from the _____?
Lowest possible level
Audits to your safety and health program are used to _______.
Determine if the program is following the plan
Comparing a companies performance with another company of higher standings is called ________.
Benchmarking
Addressing occupational safety and health needs in the design and redesign processes to prevent or minimize hazards and risks is called _______.
Prevention through design
According to traditional risk management processes, the five components are?
1. Risk Identification
2. Risk Analysis
3. Risk Reduction
4. Risk Financing
5. Risk Administrations
_____ risk is defined as the expectation of an event which will only produce a loss, and is also insurable
Pure risk
______ risk is defined as the result of an event which will produce a loss or a gain should it occur, and is also uninsurable.
Speculative risk
Reducing losses through inspections and training is called?
Loss prevention of control
Movement of the risk from a business to an insurance company or leasing company is known as?
Transfer of risk
To delay risks by not accepting goods or products until delivered or installed is?
Risk avoidance
What is it called when a company has multiple locations so that the loss of one does not cause total failure?
Diversification
An insurance company that is out to make a profit would be _______.
Stock, capitalized, or stakeholder owned
LLyods of London would be considered a _____.
Syndicate
A captive insurance company would be considered a _________.
Wholly owned subsidiary
Policy holders are the owners of what type of insurance company?
Mutual company
Probability is described as _________.
The likelihood of an event happening
Frequency would be described as ___________.
How often a task or events happen
The severity of a risk is defined as _____________
The results of events and their outcome
The preferred order of controls required by ANSI/AIHA Z10 are as follows:
1. Eliminate the hazard
2. Substituting less hazardous materials
3. Warnings
4. Administrative controls
5. PPE
The Z10 standard imposes significant risk emphasis on accountability by the __________.
Senior Management officials
A risk assessment matrix is a device designed to ________.
Prioritize the elimination or reduction of risks
What are the three OSHA VPP Programs?
1. Merit
2. Star
3. Star Demonstration
What are the three elements that are essential to the VPP success model?
1. OSHA
2. Employer
3. Labor
The OSHA VPP program lists 4 elements of a S&H Management System. What are they?
1. Management leadership and employee involvement
2. Worksite Analysis
3. Hazard prevention and control
4. Safety and health training
What is ISO 9000?
Quality management standard
What is ISO 14000?
Environmental management standard
ISO 9000 and 14000 are known for their generic management system standards.
True or False
True
The standard definition of quality is ________.
Those features or a product which are required by the consumer
What are the 4 reasons for gaining the ISO 14000 certification?
1. Public Image
2. Profit-sharing opportunities
3. Advertising
4. Legal
The ANSI standards are developed by groups of individuals, companies, associations, etc. and are known as ____________.
Voluntary Consensus Standards
the Occupational Health and Safety Assessment Series 18000 outlines the requirements to establish an occupational health and safety system for an organization by providing a framework for _______________.
Identifying, assessing, and managing workplace safety and health risks
According to OHSAS, when does risk reach an acceptable level?
Risk is at an acceptable level in an organization when it can be tolerated within their OH&S plan and its legal obligations
ISO 19011 is designed o provide recommendations for ____________.
Quality and Environmental management system audits
What are the 4 ISO concepts?
1. Plan
2. Do
3. Check
4. Act
What is the technique called when forecasts are presented in writing to a group leader, summaries are returned to a group leader, and a decision is reached without the group ever meeting?
Delphi technique
The principle in distinguishing the significant few from the trivial many, also known as the 80/20 rule, is called?
The Pareto Principle of Maldistribution
The principle known to promote to the point of being competent is the __________.
The Peter Principle
The principle where work expands to fill allotted time is ________.
Parkinson's Law
The chart below is a project management tool which allows for coordination of multiple tasks during planning and actual working stages. What is it called?
Gantt chart
The ______ chart is used to sequence activities for scheduling and timing as well as determining the critical path.
PERT chart (Program Evaluation and Review Technique)
The initial announcement for contract proposals to outsource work is usually announced in a/an __________.
RFP (Request for proposal)
The essential elements of a PSM audit program are planning, staffing, conducting the audit, evaluation, corrective action, follow-up, and ______.
Documentation
What is the most effective type of leadership during an emergency?
Autocratic (dictator)
What is it called when each employee reports to only on individual?
Unity of command
When the company owns all aspects of the production process it is called _________.
Vertical integration
The number of employees reporting to one individual is called _______.
Span of control
When the company owns little or none of the production process it is called ___________.
Horizontal integration
Who is the "Father of Scientific Management"?
Frederick W. Taylor
Who created the motion and time study?
Frank Gilbreth
Who created the "Theory X, Theory Y" management theory.
Douglas McGregor
Who is credited with creating the maturity theory.
Chris Argyris
Who is known for the development of the Hierarchy of Needs?
Abraham Maslow
Who created the behavior modification, pos/neg reinforcement concept?
B. F. Skinner
Who led the Hawthorne Studies which concentrated on the aspect of better conditions, better productivity?
Elton Mayo
Who created the motivation/hygiene studies?
Frederick Herzberg
What is the order of needs in the Hierarchy of Needs from the base to the top?
Physiological
Safety
Love/belonging
Esteem
Self-actualization
Which of the following organization systems would be best for a one of a kind special project?
Matrix
When every individual in the universe has an equal and independent chance of selection, the technique is a ________ sample.
Random
A __________ sample is the same ratio as the population.
Stratisfied
A _____ sample takes place every nth time.
Systematic
A ____ sample is a sample of an intact group.
Cluster
How is the coefficient of variation determined?
Standard deviation divided by the mean
NFPA 70 division I covers __________.
Vapors
NFPA 70 division II covers _______.
Dust
NFPA 70 division III covers _______.
Fibers
What is ANSI/CGA V-1-2005?
A standard used to prevent confusion and serious consequences of mixing gas cylinders by using different colors and/or different valve outlet threads
What is the Montreal Protocol?
An agreement signed in 1987 by many of the industrial nations which proposed to end production of certain CFC's which deplete the ozone layer.
The Organization for Economic Cooperation and Development (OECD) was formed in 1948 to improve _____________.
The economic and social well-being of the people around the world.
