Speech Communication Chpt. 1

  1. sending and receiving of verbal and nonverbal messages betw. 2 or more people.
    human communication
  2. human communication skills
    self presentation skills, relationship skills, interviewing skills, group interaction and leadership skills, presentation or public speaking skills.
  3. communication you have with yourself
    intrapersonal communication
  4. interacting with a person with whom you have some kind of relationship taking place face-to-face as well as through electronic channels or letter writing.
    interpersonal communication
  5. communication that proceeds by question and answer.
  6. communication among groups
    small group or team communication
  7. communication betw. a speaker and an audience.
    public communication
  8. general term that includes all forms of communication betw. people that take place through some kind of computer.
    computer-mediated communication
  9. does not take place in real time.
  10. occur at the same time and are similar to phone communication except that IM is text-based rather than voice-based.
  11. communication from one source to many receivers who may be scattered throughout the world.
    mass communication
  12. human communication myths
    • the more you communicate, the better your communication will be.
    • when 2 people are in a close relationship, the other person should just know what the other wants and needs.
    • interpersonal or group conflict is a reliable sign that the relationship or group is in trouble.

    like good communicators, leaders are born, not made.

    fear of speaking in public is detrimental and must be eliminated.
  13. source/receiver
  14. putting your ideas into a speech [code]
  15. translating speech
  16. speakers and writers
  17. listeners and readers
  18. can be communicated verbally and nonverbally
  19. information you provide before sending your primary messages.
  20. type of feedforward; "small talk" that opens the way for "big talk".
    phatic communication
  21. when sending a message, you hear yourself
  22. message that refers to another message
  23. vehicle or medium through which messages pass.
  24. anything that interferes with receiving a message.
  25. Noises
    • physical
    • physiological
    • psychological
    • semantic
  26. information being useful or useless to you.
    signal-to-noise ratio
  27. consequence for communication act.
  28. (1) your knowledge and understanding of how communication works.
    (2) your ability to use communication effectively.
    communication competence
  29. state of awareness in which you're conscious of your reasons for thinking or behaving.
  30. lacking conscious awareness of what or how you're thinking
  31. ability to influence the thoughts and behavior of others.
  32. the rightness of wrongness of an act is absolute and exists apart from the values or beliefs of any individual or culture.
    objective view of ethics
  33. absolute statements about rights and wrong are too rigid and that the ethics of a message depends on the culture's values and beliefs as well as on the particular circumstances.
    subjective view of ethics
  34. speakers adjust to greater communication efficiency.
    communication accommodation theory
  35. single message can refer to something external to both speaker and listener as well as to the relationship between speaker and listener.
    content and relationship dimensions
  36. talking more about relationships in general and about the present relationship in particular.
    relationship messages
  37. others believe you have a right to influence or control others' behaviors.
    legitimate power
  38. others wish to be like you.
    referent power
  39. when you control the rewards that others want.
    reward power
  40. having the ability to administer punishments to or remove rewards from others if they do not do as you wish.
    coercive power
  41. others see you as having expertise or special knowledge.
    expert power
  42. others see you as having the ability to communicate logically and persuasively.
    information power
  43. is the segmenting of the continuous stream of communication into smaller pieces.
    punctuation of communication
  44. once you say something or click "send" on your e-mail, you cannot uncommunicate the message.
  45. a commitment to the beliefs and philosophy of your culture.
    ethnic identity
  46. tendency to see others and their behaviors through your own cultural filters, often as distortions of your own behaviors.
Card Set
Speech Communication Chpt. 1
bold words from chapter 1