Communications Mid-Term

  1. List the Barriers to Effective Listening
    • External Noise – The noise in the environment
    • Internal Noise – The noise in your head
    • Information Overload – Encountering too much data of facts to process
  2. External Noise – The noise in the environment
    A barrier to Effective Listening
  3. Internal Noise – The noise in your head
    A barrier to Effective Listening
  4. Information Overload – Encountering too much data of facts to process
    A barrier to Effective Listening
  5. Label and define Poor Listening Habits
    • Imitation Listening – pretending to listen
    • Selective Listening – Hearing only what you want to hear
    • Defensive Listening – Believing everything is a criticism of you
    • Combative Listening – Listening with the sole intent on attacking the speaker
  6. Imitation Listening – pretending to listen
    A barrier to Effective Listening
  7. Selective Listening – Hearing only what you want to hear
    A barrier to Effective Listening
  8. Defensive Listening – Believing everything is a criticism of you
    A barrier to Effective Listening
  9. Combative Listening – Listening with the sole intent on attacking the speaker
    A barrier to Effective Listening
  10. Define Active Listening
    Paying attention (listening to learn) & asking questions for clarity
  11. Paying attention (listening to learn) & asking questions for clarity
    Define Active Listening
  12. List a Standard needed for Proper Communication
    Open-mindedness, Clarity, Vernacular, Accuracy of Information
  13. Open-mindedness, Clarity, Vernacular, Accuracy of Information
    List a Standard needed for Proper Communication
  14. What are some of the benefits of Proper Communications?
    Understanding others intentions, Enhancing Relationships in work & personal life
  15. Understanding others intentions, Enhancing Relationships in work & personal life
    What are some of the benefits of Proper Communications?
  16. Tell some forms of Non-Verbal Communication that could be misunderstood or create a miscommunication in the workplace.
    Body Language, Facial Expressions, Gestures
  17. External Noise
    Noise in the Environment
  18. Noise in the Environment
    External Noise
  19. Interpersonal Context
    Communication between different people
  20. Communication between different people
    Interpersonal Context
  21. Self-Image
    The picture you have of yourself
  22. The picture you have of yourself
    Self-Image
  23. Pathos
    Appeal to the emotions of an audience in the hopes of suspending their reasoning.
  24. Appeal to the emotions of an audience in the hopes of suspending their reasoning.
    Pathos
  25. Information Overload
    Encountering too much data of facts to process
  26. Encountering too much data of facts to process
    Information Overload
  27. Combative Listening
    Listening with the sole intent on attacking the speaker
  28. Listening with the sole intent on attacking the speaker
    Combative Listening
  29. Communication
    Where people in a particular context use symbols to achieve understanding
  30. Where people in a particular context use symbols to achieve understanding
    Communication
  31. Self-Esteem
    The ability we have to see ourselves as valuable and worthwhile
  32. The ability we have to see ourselves as valuable and worthwhile
    Self-Esteem
  33. Group Context
    Communication between specifically 3-7 people
  34. Communication between specifically 3-7 people
    Group Context
  35. Critical Thinking
    Skills and dispositions used to identify and evaluate arguments and truth claims
  36. Skills and dispositions used to identify and evaluate arguments and truth claims
    Critical Thinking
  37. Non-Verbal Communication
    Use of unwritten or unspoken gestures to communicate
  38. Use of unwritten or unspoken gestures to communicate
    Non-Verbal Communication
  39. Intrapersonal Communication
    The self-talk that happens within one person
  40. The self-talk that happens within one person
    Intrapersonal Communication
  41. Selective Listening
    Hearing the only part of a message that you wanted to hear.
  42. Hearing the only part of a message that you wanted to hear.
    Selective Listening
Author
bbhagan
ID
316276
Card Set
Communications Mid-Term
Description
Communications Mid-Term
Updated